Sales

Your sales team knows how to sell IT solutions. But they’ve never evangelized managed services to your existing and target customers. Further complicating matters, your sales team is worried about their compensation under a managed services model.  Get Started: Register to enter our Resource Center, where you’ll be able to download numerous guides to building and running your managed services business. And check back often. We post new guides in the MSPmentor Resource Center every week.

DirectPointe, Top Managed Service Provider, Defeats Bad Economy

DirectPointe Remains Bullish In Bear EconomyI’m not suggesting managed service providers are immune to the economic turmoil, but here’s a piece of good news all MSPs should note: DirectPointe, ranked No. 1 on last year’s MSPmentor 100 list, announced record-setting revenue for its third quarter. How does that compare with other MSPs? Here’s the scoop.

Read More >

Will 20 Percent of Managed Service Providers Dominate Market?

N-able VP Mike CullenCigars, Scotch and world dominance. Managed service providers from North America, Europe and Australia relaxed a bit Thursday evening at the N-able Partner Summit in Dallas. I listened in as N-able VP of Sales Mike Cullen and a few industry peers discussed where the managed services market is heading next.

Two key topics of discussion:

  • Is there a middle class in the managed services market?
  • How many managed service providers will truly rise to the top of the market and dominate their regions?

Read More >

US Financial Crisis Impacts Managed Service Providers

It’s time to end the denial. Despite all the media propaganda suggesting managed service providers are immune to the US economic crisis, that message just isn’t true. Here’s why. Read More >

CompTIA Launches Managed Services Thought Leadership Group

CompTIA Vice President Bob Biddle Leads Managed Services EffortCompTIA, the Computing Technology Industry Association, is launching a Managed Service Provider Thought Leadership Group. The group, spearheaded by CompTIA Vice President Robert Biddle (pictured), will seek to educate VARs that are marching toward a managed services business model.

CompTIA enters an increasingly crowded market — where organizations and associations like MSPAlliance, MSP Partners, and MSP University strive to educate VARs and MSPs. But CompTIA ranks among the world’s largest IT organizations, giving CompTIA instant access and credibility with thousands of VARs and MSPs across the globe.

Read More >

CompTIA Explores Managed Services Education

During CompTIA’s Managed Services Summit in Miami, Fla., the non-profit organization is listening closely to attendees and evaluating new programs to assist VARs with the transition to managed services.

More than 80 managed service providers, VARs and channel leaders are attending this week’s event. Roughly 25 of the attendees are expected to gather for an extensive brainstorming session the morning of October 22. CompTIA hopes to identify key educational needs in such areas as managed services sales, marketing, accounting, finance and technology foundations. Read More >

Kaseya CEO Gerald Blackie: Larger MSPs Outpacing Smaller MSPs?

Kaseya CEO Gerald Blackie Discusses Managed ServicesAs he prepares for a quarterly company management meeting in Miami, Kaseya CEO Gerald Blackie sees plenty of upside — and a few challenges — awaiting the managed services industry.

“If we don’t shine as an industry [during the economic crisis] we’re missing the boat,” said Blackie. “Companies that enable new productivity and levels of efficiencies are more inclined to do well during a recession.”

Amy Katz (my business partner) and I sat down with Blackie on October 21 in Miami. During our conversation, Blackie expressed continued enthusiasm for managed services, but conceded  smaller MSPs could face economic challenges.

Read More >

Networking VAR Offers Different Spin On Managed Services

Network Virtual Support, a solutions provider near Seattle, Wash., isn’t getting bogged down in technology jargon. Since most small businesses have never heard the term “managed services,” Network Virtual Support instead pitches “computer maintenance plans” to its customers.

Network Virtual Support describes some of its messaging in a company blog, known as The Network Guy (no relation to MSPmentor’s sister site, The VAR Guy).

Why Venture Capitalists Are Down, And MSP Software Companies Are Up

Venture Capitalists Are Down, MSP Software Companies Are UpI just spotted this on The Wall Street Journal’s Business Technology blog:

In a study released Wednesday by the University of San Francisco, Mark Cannice, founder of USF’s Entrepreneurship Program, found that venture capitalists’ confidence is at its lowest level since the university began surveying venture investors in 2004.

But that doesn’t necessarily mean bad news for the managed services industry. Here’s why.

Read More >

N-able
Blog-Powered Site
By ContentRobot