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Autotask has confirmed that Senior VP Jay McBain is exiting the company later this year. On the one hand, McBain’s overall tenure at Autotask will only be about 12 months. But on the other hand, McBain made some key moves that influenced the company’s messaging and direction with managed services providers. Here’s a look at some of McBain’s moves during his time at Autotask, and some questions I have about Autotask going forward.
Jay McBain, senior VP of strategy and market development at Autoask, is leaving the company, according to an email from CEO Mark Cattini to employees. McBain’s career move comes less than one year after he joined the PSA (professional services automation) software provider. In recent months, McBain (pictured) was driving many of Autotask’s community efforts.
Summus Software, which develops SaaS-based IT management software, is expanding its executive ranks rapidly. It sounds like the effort will include a deeper push into the managed services partner ecosystem. Here’s the update.
Yes, we’ve done a lot of things right at Nine Lives Media (now a division of Penton). But people who truly know me have witnessed plenty of mistakes, failures and goof ups. I typically don’t dwell on those mistakes. But I certainly learn a lot from them. Here are some of the biggest blunders in my career and what I ultimately learned.
Apple CEO Steve Jobs has resigned but will shift into the chairman position. Apple Chief Operating Officer Tim Cook has been promoted to Apple’s CEO post. Apple’s board confirmed the dramatic moves today. MSPmentor’s sister site, The VAR Guy, offers a look at Jobs’ resignation, Jobs’ legacy at Apple, plus Tim Cook’s qualifications as Apple’s new CEO.
The latest listings on the MSPmentor Job Board feature a range of opportunities for managed services experts, cloud services professionals and networking management professionals. Companies are in need of support technicians, sales representatives, and analysts in various fields and of varying experience levels. Here are a few career opportunities that caught our eye.
The MSPmentor Job Board has received several new help wanted listings. The positions typically require technology, sales or marketing expertise with a focus on managed services and/or cloud services. Here’s a look at the latest listings…
The fourth-annual MSPmentor 250 report includes executives who made conscious decisions to enter the managed services business. But some MSPmentor 250 members — such as NextStep Networking President Erin Arnold — were just looking for a job out of college. And the long-term results have been startling.
Roughly six months after joining GFI Software, Patricia Hume has jumped to Convio Inc. as VP of worldwide sales. Hume is a well-known channel chief who previously held top sales and channel posts at IBM, SAP and Avaya.
The MSPmentor Job Board has received several new listings in recent days. The free job board highlights careers in managed services and cloud services — including opportunities in management, sales, marketing, technology and more. Here’s a look at the latest opportunities.
Does the executive suite have room for one more CXO? Apparently yes. Within the managed services and cloud services markets, we’re hearing from more and more companies that have hired or promoted vice presidents into the Chief Revenue Officer (CRO) position. But what exactly does a CRO do: Drive sales? Lead marketing? Offer vision? Based on recent moves at Compu-Call Inc. (CCI) and Doyenz, here are some insights.
How do employees really feel about your company? And how does your CEO really feel about his or her employees? Surveys, annual reviews and other “formal” processes can help you answer those questions. But sometimes the answers come from far simpler interactions. And those interactions can shape your corporate culture for years to come. Let me give you a few examples.
The MSPmentor job board in recent days has received several new help wanted posts — seeking managed services and cloud services experts. The free job board includes opportunities in management, sales, technology, marketing and more.
Most consumers know EarthLink Inc. as an Internet service provider. But EarthLink also has a managed services practice and the EarthLink Cloud service. I haven’t heard much about either service but I suspect that’s about to change. The reason: EarthLink has promoted Brian Fink into the post of executive VP of managed services — where he’ll also work to promote the EarthLink Cloud to partners and customers.
What’s proper social media etiquette? The unwritten rules always seem to be changing. But a recent survey from Intermedia and Harris Interactive offers some guidance. The survey involved nearly 2,400 working adults, who apparently stopped tweeting and friending long enough to participate in the survey. Here are some of the findings…
The MSPmentor job board contains several new listings for managed services and cloud computing expertise who are looking for a new opportunity in such areas as sales, marketing and technical support. The latest opportunities include…
Generally speaking, I think most MSPmentor readers have been building their managed services businesses for five to 10 years. But what if you were building that business from scratch right now? Here are 10 steps to consider for startup MSPs — though the steps certainly apply to established MSPs that are looking to rethink their strategies for the second half of 2011.
Bob Vogel, most recently executive director of demand generation at Autotask, has left the company to launch B2 Marketing, which offers “specialized marketing products and strategic marketing consulting, exclusively for MSPs, VARs, IT Solution Providers, Systems Integrators and IT consultants.” Vogel’s departure is the latest change at Autotask since the company hired CEO Mark Cattini in December 2010. Here’s the update.
Within the managed services market two key executive changes caught MSPmentor’s attention today. First, sources say Amy Luby is no longer with Synnex, which has been building a managed services platform for MSPs. Second, Ted Hulsy is making the leap from SonicWall to join eFolder as VP of marketing in July. Here’s some background on both developments.
Recently, I posted an entry about how stagnant unemployment figures could actually beneficial for MSPs, as companies who are not hiring new employees are more likely to need outside assistance. According to the Boston Globe, there is a counterintuitive trend going on in this mediocre job environment where as many as two in three US employees are testing the hiring market and one in three actively want to quit their jobs. The article even cites one employment specialist as saying more people voluntarily quit their jobs in the past 12 months than were let go.
TDS Telecommunications Corp., the eighth largest telecom provider in the United States, has hired former Nimsoft VP Phil LaForge as Chief Operating Officer (COO) of TDS Hosted & Managed Services LLC. LaForge will play a key role in the organization’s merger and acquisition strategy, which apparently includes some deals that could be announced soon. Here’s the update.
The Bureau of Labor Statistics last week released the May unemployment figures, and they were pretty mediocre. Nonfarm payroll employment changed little (a net total of 54,000 jobs added) in May, and the unemployment rate was essentially unchanged at 9.1%. Private sector employment continued to trend up (83,000 net jobs added), although by a much smaller amount than the monthly 244,000-job average for the prior three months. The computer systems design and related services subsector added 8,000 net jobs for the month. For most people, these statistics are not especially heartening. However, for MSPs, especially those serving the SMB market, they should offer some comfort. Here’s why.
At TruMethods Schnizzfest, top managed services providers are on stage describing how they grew their businesses, developed their pricing philosophies and stay energized. The session, moderated by TruMethods CEO Gary Pica, includes MSPmentor 100 companies and leaders such as White Glove Technologies CEO Tommy Wald; EndSight CEO Mike Chaput; and IT Solutions CEO Ted Swanson (pictured left to right). Here’s the recap.
