Vertical Markets


What’s Hot — And What’s Not — In Managed Services

Crystal BallEconomic concerns continue in the US, but some clear IT spending trends are beginning to surface. If you look at recent financial results from networking companies, PC companies, software specialists and service providers, you can get a better feel for how to shape your managed services practice for the rest of 2008. Read More >

RightNow Proves SaaS Isn’t Perfect

BananaGenerally speaking, software as a service (SaaS) is a great business model for tech companies and their customers. But a flood of press coverage has suggested that SaaS specialists are immune to an economic slowdown or recession.

Once again, MSPmentor wants to go on the record stating that this just isn’t true. The latest example: RightNow, a leading SaaS provider, has delivered a disappointing financial forecast. Here’s a quick look at the situation at RightNow, and some big-picture thoughts on SaaS. Read More >

Managed Services Meet Retail Customers

The retail sector is converging with the managed services sector this week. At the National Retail Federation show in New York, a savvy solutions provider has launched a managed broadband service that promises to modernize retail IT infrastructure. Here’s a look at the solution, and the managed service provider (MSP) behind it. Read More >

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