MSPmentor

Desktone Inc. , a Desktop-as-a-Service (DaaS) specialist, has partnered with Quest, a VAR500 company, to promote cloud-hosted virtual desktops to Quest’s enterprise business customers.

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Novatrend is the latest hosting and managed services provider (MSP) to embrace CA Technologies’s AppLogic platform for cloud services. The news surfaces as roughly 100 MSPs prepare to attend CA Technologies’ MSP Symposium (Miami, Jan. 29-31). In recent months, a growing number of MSPs have embraced AppLogic. Here’s why.

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Paessler, the network monitoring software company, will soon release PRTG 9.2 — the newest version of its flagship monitoring solution for SMBs and enterprise businesses. The upgrade includes a Mobile Web GUI, speedier web page loading and support for VMware vSphere 5. The new version of Paessler’s PRTG monitoring solution is set to debut at Cisco Live London 2012 (Jan. 30 – Feb. 3). And when it does, Paessler says it will include over 400 improvements.

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DataCore Software, a data storage virtualization software provider, has integrated Hitachi Data Systems’ IT Operations Analyzer to provide detailed monitoring of DataCore’s SANsymphony-V environments. Here’s how it works.

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VaultLogix, the online data backup provider, has added support for VMware ESXi within its Internet Vault Classic (IV-Classic) solution. The IV-Classic is just one of several online data backup solutions that VaultLogix offers under the IV brand.

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Monitoring as a Service (MaaS) continues to gain momentum, according to LogicMonitor CEO Kevin McGibben (pictured). During our conversation in mid-January, McGibben said LogicMonitor, which offers network, hosted and cloud monitoring, has seen an uptake in the number of MSPs looking to add monitoring to its overall service offering. And while LogicMonitor still primarily sells its solution to enterprise end-users, McGibben expects the company’s MSP base to grow significantly the next 12-18 months. Here’s why.

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Novell, which was acquired by Attachmate in November 2010, has released version 9 of its ZENworks Application Virtualization solution. Here’s a quick list of some of the new features included in version 9, provided by Novell.

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When outsourceIT and GoBeyondIT merged today, MSPmentor went seeking more information from outsourceIT CEO Craig Guice. We’re curious to know how the combination of a managed services provider (MSP) and cloud services provider (CSP) will ultimately move forward. Guice says the combined company will be an MSP plus a cloud services provider that works with VARs and channel partners. Plus, outsourceIT may be close to buying at least two more companies. Here’s why.

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Here’s an update on NEVEX Virtual Technologies, the start-up application performance solution provider that recently launched its signature CacheWorks platform. According to NEVEX Product Manager Andrew Flint, the company is planning to support Linux and VMware ESX environments and add new dashboards for increased user interaction in 2012.

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Desktone, a desktop as a service (DaaS) specialist, is touting its virtual desktop infrastructure (VDI) as a solution to help enterprises migrate to Microsoft’s Windows 7. Desktone also promotes its VDI and DaaS solutions to managed services providers, cloud systems integrators and large telecom companies. I spoke with Desktone VP of Marketing and Product Management David Grant to learn where he thinks Desktone fits into the DaaS and VDI conversation.

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ManageEngine, which develops MSP software and IT service desk software, has released version 10.1 of the ManageEngine Applications Manager. The update can now monitor VMware vFabric tc Server — the latest sign that virtualization management has pushed beyond large data centers into the small and midsize business (SMB) market.

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RES Software, which develops Windows Desktop management software, has launched a service provider program to assist partners with hosted virtual desktops. The RES Service Provider (RSP) program is for partners that participate in Microsoft’s SPLA (Service Provider License Agreement) program and the Citrix Service Provider (CSP) program. The addition of RES Software allows service providers to track application licenses in real-time and only pay for actual end-user usage, RES claims.

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Bocada, a data protection specialist, is taking its business into virtual environments with the new Bocada Vision solution. Vision is a DPSM (data protection service management) solution designed to protect information in virtual environments.

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ScienceLogic, which develops cloud management solutions, has named Antonio Piraino chief technology officer (CTO). Piraino spent the last four years as VP of Tier 1 Research, where he watched ScienceLogic from afar. Piraino identified several reasons why he jumped to ScienceLogic when we spoke Oct. 4. Here’s a recap.

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N-able Technologies has released N-Central 8.1 — the newest version of its remote monitoring and management (RMM) managed services platform. The new release includes VMware remote monitoring; a mobile application for Google Android; and automatic warranty expiration monitoring. Those three capabilities are becoming increasingly common across the managed services market, as MSPs seek to master complex virtualization and mobile issues, without overlooking basic warranty-driven revenue opportunities.

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Virtual Computer, a distributed desktop virtualization specialist, remains in business expansion mode following the recent VMworld 2011 in Las Vegas. Virtual Computer’s NxTop4 is a client-hosted virtual desktop infrastructure (VDI) solution that MSPs can manage centrally. The company claims NXTop4 addresses two of the top challenges facing server-hosted VDI.

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MSPs now use a range of mobile devices to remotely manage customer networks. But managing networks from a mobile device isn’t a new trend. Just ask Cormant Technologies Chairman & CEO Paul Goodison, and he’ll tell you Cormant has empowered service providers with mobile apps that manage enterprises for nearly a decade.

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FusionStorm, which promotes cloud services and managed services, is building closer ties to VMware. The latest example: FusionStorm’s IT Xpress Cloud is now recognized as a a vCloud Powered Service.

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DATAFORT, a managed service provider throughout the U.K. and United States, has launched HI-5 — a business continuity service for customers running Microsoft Exchange. Yes, the market for Exchange-related disaster recovery services is quite crowded. And some folks worry Microsoft Office 365 (with Exchange Online) will squeeze demand for managed services built around Exchange. But in reality, there’s an opportunity for MSPs to protect on-premise Exchange systems for years to come.

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Computer Sciences Corp. (CSC), the international managed services and technology solutions service provider, has signed a five-year contract with Ingalls Shipbuilding to provide Ingalls with IT infrastructure managed services. The Ingalls win surfaces a few weeks after CSC disclosed some managed services setbacks in an SEC filing. So, is CSC back on track with managed services?

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Network Instruments, which specializes in network troubleshooting and analysis solutions, has added native cloud infrastructure monitoring to its Observer Infrastructure 3.0 network monitoring solution.

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Apparently, Abiquo enjoyed the first half of 2011. The enterprise cloud management company claims that it has tripled its business quarter over quarter. The reason: Abiquo’s hosting provider customer base continues to grow, but enterprise adoption is also accelerating, according to Abiquo VP of Global marketing Wendy Perilli (pictured). Here’s the update.

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Cloudsoft, a cloud mobility solutions developer, evangelizes “middleware as a cloud enabler,” according to Cloudsoft Co-Founder and Chief Technology Officer Alex Heneveld. Cloudsoft believes that its Monterey Middleware platform can simplify the complexities that enterprises face once they move beyond traditional web applications. At first glance, Monterey is for software developers that want to design applications that dynamically extend across multiple machines, locations and clouds. But a closer look makes us wonder if managed services providers (MSPs) will consider Cloudsoft for their own public and private cloud initiatives.

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