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This just in: Ingram Micro Seismic, the distributor’s family of hosted services for VARs, signed up 52 new partners in September — the largest single month for net new partners, according to Ingram VP Justin Crotty.
“October numbers may tell a different story when they come in but Sept was strong,” says Crotty.
Ingram Micro Seismic is among the industry’s highest profile Master MSPs, which host services for other managed service providers. Roughly 20 percent of MSPs are shifting to the Master MSP model, according to our ongoing MSPmentor 100 research.
Why do so many managed service provides spend so much time looking in the rear view mirror? That question popped into my head while moderating a session at the N-able Partner Summit last week.
Quite a few summit attendees told me they’re concerned about Microsoft, Dell, Google, Amazon and other big vendors offering software as a service (SaaS) directly to their customers.
Perhaps I’m naive. But shouldn’t MSPs be looking ahead and stepping on the gas, rather than looking back and worrying about big vendor competition?
So-called Master MSPs now represent nearly 20 percent of the managed service provider market, according to the ongoing MSPmentor 100 survey. Still, thriving as a Master MSP isn’t easy. Here’s why. Read More >
Hello from Melbourne, Australia. We’re touring the country — making additional stops in Sydney and Brisbane — while exploring Australia’s growing managed services market throughout this week.
To be sure, managed services is in its infancy here. I suspect fewer than 500 VARs offer proactive remote managed services in Australia. But that’s changing fast.
I’ve been tied up at the N-able Partner Summit and CompTIA Managed Services Summit. They are great events, but that also means I’ve overlooked a few things going on elsewhere in the managed services world this week. Here four other managed services stories I wish I had spent more time covering: Read More >
Cigars, Scotch and world dominance. Managed service providers from North America, Europe and Australia relaxed a bit Thursday evening at the N-able Partner Summit in Dallas. I listened in as N-able VP of Sales Mike Cullen and a few industry peers discussed where the managed services market is heading next.
Two key topics of discussion:
Kaseya CEO Gerald Blackie has strongly denied a rumor that the company plans to take its business direct and circumvent VARs and managed service providers. Here’s the scoop, directly from Blackie.
When it comes to partnering in the managed services market, the Ingram Micro Seismic team doesn’t appear to be playing favorites. In addition to working closely with Autotask, Ingram is now reaching across the aisle to work with ConnectWise — one of Autotask’s top professional services automation (PSA) software rivals.
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