Platforms

As you strive to transform from a VAR to MSP, you’ll need to choose the most ideal managed services platform for your business. That’s no small task. There are dozens of MSP platforms from which to choose. Prices, features and functions vary greatly. Get Started: Register to enter our Resource Center, where you’ll be able to download guides to numerous MSP platforms. And check back often. We post new guides in the MSPmentor Resource Center every week.

Update: Avnet Technology Solutions’ OneTech Managed Services Strategy

I spoke with Avnet Technology Solutions on August 20 to get more details about their expanded OneTech Managed Services initiative, which the company announced earlier this week.

I’ve been trying to sort out how Avnet’s strategy differs from Ingram Micro Seismic, Tech Data VARChoice and Synnex. Here are some general observations. Read More >

Can Small MSPs Compete for Managed Video Services?

Telepresence. Video surveillance. Managed video services. Can small managed service providers compete in those markets with big broadband providers like Cablevision?

Before you answer consider this: Smaller players like Envysion are promoting recurring revenue opportunities for managed video as a service (MVaaS). I told readers about Envysion back in January 2008. Now, Envysion is back with a partner program for MSPs. But broadband giants like Cablevision also are diving deeper into managed video. It’s a contrast in styles and strategies for MSPs. Here’s why.
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Autotask Integrates With OnForce Marketplace

It’s official. Autotask and OnForce have integrated their online platforms, allowing managed service providers and solutions providers to more easily outsource IT projects to one another. The integration work debuted at Everything Channel’s Xchange ‘08 Summit, held this week in Dallas, Texas. Here’s why MSPs should care.

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Red Hat Examining Managed Services Partners

What role will Linux and open source middleware play in the managed services market? Gus Robertson, vice president of global business development at Red Hat, is weighing that question right now. Read More >

Sytec Connects N-able Managed Services to Cisco Unified Communications

Sytec Business Solutions, a managed service provider in Raleigh, N.C., is developing middleware that bridges the gap between N-able and Cisco’s Unified Communications platform, dubbed Call Manager.

As a result, Sytec generates additional recurring revenue from small and midsize businesses that are seeking managed IP phone systems, according to Richard Helms, managed of network operations at Sytec.

Here’s a bit more about Sytec, a member of our MSPmentor 100 list, and its managed unified communications strategy.

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Ingram Micro Seismic Marches Toward 1,000 Managed Service Providers

Roughly 750 managed service providers now leverage Ingram Micro Seismic, and Ingram hopes Seismic tops the 1,000 MSP mark by the end of this year, according to Justin Crotty, VP of services, North America, Ingram Micro.

I spoke with Crotty this evening during the Seismic Partner Conference here in Chicago. I’ll be posting a few more blogs from the conference through Wednesday, Aug. 13. In the meantime, here are four key trends I’m tracking at the conference — and their implications for managed service providers.

Read More >

AT&T Bolsters Enterprse Managed Services

A sleeping giant is finally ready to promote its managed services initiative. AT&T Inc. has launched Synaptic Hosting, a “utility computing service with managed networking, security and storage for businesses,” according to a company press release. You can check out the details by reading AT&T’s release.

Ingram Micro Seismic Partner Conference: 3 Managed Services Trends

Ingram Micro Seismic VP Justin CrottyRoughly 175 solutions providers are gathering in Chicago this week for the Ingram Micro Seismic Partner Conference, which runs August 11 through 13.

Ingram Micro Seismic, driven by company VP Justin Crotty (pictured), adheres to the so-called Master MSP business model, which allows VARs to quickly leverage hosted managed services and SaaS applications. Here are three key trends I expect to see and/or explore at the event. Read More >

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