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Kaseya in late January 2010 will officially unwrap Kaseya 2, the company’s next generation software framework. Earlier today, Kaseya Executive VP Jim Alves (pictured) described Kaseya 2 and the company’s plans to push into multiple areas — including SaaS (software as a service), online back and some low-end professional services automation (PSA). What’s more, Kaseya appears to be taking aim at everyone from Citrix Systems to LogMeIn. Here’s the scoop.
Our first MSPmentor Live webcast of 2010 is scheduled for January 20. Our guest speakers — representing three top managed service providers and Nimsoft — will cover key questions for growth-oriented small, midsize and large MSPs. Here’s a closer look at the webcast.
Zenith Infotech plans to host 124 U.S. Open Houses in the first quarter of 2010 — part of a push to promote managed services infrastructure and business continuity services to solutions providers targeting small and mid-size companies. Take a closer look and you’ll notice this is part of a larger trend that’s accelerating across the managed services market: Software companies hitting the road and holding face-to-face engagements, open houses and user group gatherings.
So, what generated buzz on MSPmentor in 2009? Here’s a look at the individual blog entries that attracted the most readership for Q1 (January – March) 2009…
I must admit: I’m enjoying some silence right now. Email traffic is light. My phone isn’t ringing. It’s the perfect time to take a few minutes to tell you about the managed services blog entries we didn’t have a chance to write for the week ending Dec. 24, 2009. Here we go…
Several MSP software providers are planning major platform upgrades in December 2009 and January 2010. Earlier today, for instance, N-able launched N-central 7.0. The company also reinforced a “freemium” security software strategy to help grow the managed services market. As new upgrades flood the market, established and aspiring MSPs will have the opportunity to re-examine which tools and technologies align best with their business goals.
PacketTrap Networks, which specializes in monitoring software for managed service providers, has been acquired, MSPmentor has learned. News of the deal surfaces only a few hours after chatter started about a possible ConnectWise-CharTec business relationship. Here’s some quick information about PacketTrap’s buyer. Plus, a look at the MSP software industry’s changing competitive landscape.
In recent weeks, I’ve mentioned an emerging Dell-Symantec channel partnership multiple times across our blogs. Now, Dell is sharing some details about the relationship — which involves management software for servers and desktops. So, how does the Dell-Symantec solution (based on Altiris) compare with the existing Dell Remote Monitoring platform (DRM, formerly called Silverback)? Here are some thoughts.
Yesterday, MSPmentor mentioned Google Apps’ growing momentum with managed service providers. Today, I want to take a closer look at Google Android and Google Chrome OS, and the potential implications for MSPs.
During the ConnectWise Partner Summit, MSPmentor sat down with a range of managed services experts. In the following MSPmentor FastChat videos, we covered such topics as hardware as a service (HaaS), MSP-to-MSP collaboration, sales and business development, online marketing for MSPs and email security. Here are six FastChat videos with a range of MSP industry experts…
Our team is back home after attending the ConnectWise Partner Summit, HTG Peer Group meetings and Symantec Partner Engage this past week. Now I’m packing and leaving tonight for Cisco Partner Velocity in Paris. In between all that, here are seven managed services blog entries we didn’t have time to write for the week ending Nov. 7, 2009.
What a week. Our bloggers have been on the road at N-able Partner Summit, Astricon, Oracle OpenWorld and Avaya’s partner conference. Lots of fantastic blogs still to be written. Here are the seven managed services blog entries I didn’t have time to write for the week ending Oct. 16.
Avaya is embracing a less-is-more philosophy regarding its managed services program for the channel. At its 2010 Global Sales and Americas Partner Conference this week in Nashville, Avaya unveiled a retooling of its managed services program. Here are the details.
As I pack for Oracle OpenWorld and N-able Partner Summit, I’m getting pulled away from my keyboard. Alas, here are the seven managed services blog entries I didn’t have time to write for the week ending Oct. 9.
CA Inc. continues to accelerate its managed services partnership with Ingram Micro Seismic. And CA Senior VP and GM Adam Famularo confirms more moves are coming — including a version of XOsoft business continuity software that MSPs can host on their own. Here’s a bit more on CA’s emerging disaster recovery strategy for MSPs and VARs, including a FastChat Video with Famularo.
Another week of travel is over. Amy Katz (my business partner) and I spent much of the week in Boston at meetings. Great conversations. But my inbox is filled with news tips and chatter that I haven’t had a chance to cover yet. So, here are the seven managed services blog entries I didn’t have time to write for the week ending Sept. 25.
Lenovo is quietly working to integrate its mobile, desktop and server hardware with a range of RMM (remote monitoring and management) and PSA (professional services automation) platforms for managed service providers. Frankly, I’m surprised we’re not hearing similar types of statements from more PC vendors. Here are some observations.
Torres Networks Ltd., a company with operations in Dublin, Ireland and Bangalore, India, is cultivating managed service providers (MSPs) in the U.S. with its bandwidth management products. Here’s some perspective on the strategy.
Managed services and virtualization. The two have been converging for several years. But even I’m surprised by all of the MSP-oriented activity that will likely occur at VMworld 2009 (Aug. 31-Sept. 3, San Francisco). Here are some initial thoughts.
Three words: That was fast. Roughly 24 hours after MSPmentor explored potential M&A activity in the managed service market, McAfee acquired MXLogic for approximately $140 million in cash at closing, with an earn-out of up to an additional $30 million in cash if certain performance targets are met, according to a McAfee press release. Here’s why MSPs should care.
First, let me be clear (hopefully before I get tarred and feathered): this isn’t intended as any kind of attack on open source, whether the concept, the technology, or the business model. To do so would be to discount one of the most meaningful trends in IT over the past decade. What I’m discussing is open source within a very specific context: Managed service providers (MSPs) using open source products to monitor their clients’ and their internally hosted IT infrastructures. That’s a very different proposition than, say, using open source as part of a Web development service or adopting a LAMP stack in a hosting environment. Here’s why.
Consider two of the biggest questions facing MSPs: First, how will managed services and SaaS (software as a service) converge with one another? Second, what role will MSPs play in that convergence? Take a look at ZOHO Corp. and you might begin to find some key trends and answers. Here’s why.
During Microsoft Worldwide Partner Summit 2009, I sat down with Autotask Senior VP Len DiCostanzo (pictured). We discussed how Autotask is adjusting its software to appeal to specific channel groups — such as Microsoft partners, Cisco partners and Ingram partners.
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