Master MSPs offer a range of training and tools to VARs and aspiring MSPs. Many Master MSPs promote help desk services, NOCs (network operations centers), remote monitoring and management software (RMM) and professional services automation software (PSA) to VARs, aspiring MSPs and established MSPs.
Our next MSPmentor Live Webcast is today (Wednesday, June 23) at 2:00 p.m. eastern. Three top MSPs plus ConnectWise CEO Arnie Bellini are prepared to discuss seven ways you can triple your recurring revenue. Also, it sounds to me like the guest MSPs will describe why they are abandoning per-device pricing. Here are some more clues about what we’ll cover.
Ingram Micro North America Services VP Justin Crotty (pictured), leader of the company’s Seismic managed services business, is leaving Ingram Micro July 2. Sometime in mid-2010, Crotty will join NetEnrich, an IT-as-a-service company that works closely with distributors and channel partners. Here are the details.
Same story, different month. Long View Systems, ranked near the top of our 2010 MSPmentor 100 research, is the latest managed services provider to earn Cisco’s Managed Services Master Certification. Before mid-2009, Cisco seemed to be doing everything wrong in the managed services market. But by October 2009 or so, Cisco seemed to have turned the corner with MSPs — with new partners signing on each month. Why’s that? Here’s the story.
When it comes to the managed services market, Synnex President and CEO Kevin Murai (pictured) doesn’t live in an ivory tower. During an interview yesterday in New York, Murai offered specific details about how Synnex — a specialty distributor — plans to engage more and more managed services providers (MSPS). As expected, the effort includes a close working relationship with itControl Solutions, a software company in Toronto. Here are some details.
The Ingram Micro VTN event is over. Now, I’m heading off to the HP Americas Partner Conference and Cisco Partner Summit, as is my blogging partner in crime. Last week was pretty intense covering Ingram as well as Autotask Community Live in Florida. Here are seven managed services blog entries the MSPmentor team didn’t have a chance to write for the week ending April 23, 2010.
Ingram Micro Seismic, the distributor’s managed services brand, generated record revenue and profit results in Q1 2010, according to Services VP Justin Crotty (pictured). But Crotty isn’t resting on Seismic’s laurels. During a discussion at the Ingram Micro VTN conference today in Hollywood, Fla., Crotty offered additional Seismic insights plus a preview of Ingram’s cloud conference — where Microsoft, Salesforce.com and RackSpace are set to take the stage. Here are the details.
Welcome to an abridged weekend. After a short stop at home, the MSPmentor team resumes its April travel today. But before climbing aboard our latest flight, here are seven managed services blog entries MSPmentor didn’t have time to write for the week ending April 16, 2010.
Some Australian managed services providers allegedly are in an “uproar” over Kaseya’s SaaS pricing vs. on-premise pricing. But take a closer look at the situation, and you’ll likely discover the SaaS “uproar” may actually involve an apples-to-oranges price comparison of tools that offer vastly different capabilities. Here’s some perspective.
Managed security services providers (MSSPs) sometimes act as master MSPs, seeking out channel players as marketing allies. See here and here. Alert Logic follows a similar track, although the company believes it offers a different approach. The Houston-based firm targets a range of channel partners — hosting providers, MSPs, and VARs — with security offerings delivered as a service. Here are some new details.
When Hewlett-Packard this week launched a security services portfolio, the announcement included a brief mention of managed security services. No doubt, HP promotes managed services to large enterprises. But is the hardware giant starting to take a closer look at channel-centric managed services? Here are some thoughts.
It’s not a tidal wave yet, but a growing number of managed service providers are diving into Cisco Systems’ partner program. The latest example involves MegaPath Inc. earning Managed Services Master Certification from Cisco. Here’s the bigger story.
MSP Services Network, one of the industry’s best-known master MSPs, is about to be acquired. A deal involving High Street Technology Ventures is expected to be announced today (December 9). Who will run MSPSN and what does this mean for the broader managed services market? Here’s some analysis — including an interview with MSPSN’s incoming CEO, and some thoughts on the Master MSP sector.
During the ConnectWise Partner Summit, MSPmentor sat down with a range of managed services experts. In the following MSPmentor FastChat videos, we covered such topics as hardware as a service (HaaS), MSP-to-MSP collaboration, sales and business development, online marketing for MSPs and email security. Here are six FastChat videos with a range of MSP industry experts…
At first glance, Cisco Systems’ revamped Managed Services Partner Program allows small VARs to leverage NOCs (network operation centers) from larger Cisco partners. But Cisco has another key message for larger MSPs that want to move into new markets.
The Ingram Micro Seismic team on Aug. 31 is expected to announce plans to offer Nimsoft’s software to VARs and managed service providers targeting mid-market and large enterprises. But this isn’t just a “reseller” deal. Here are some early details plus some observations about the evolving Master MSP and remote monitoring markets.
The dance between user groups, IT franchises and MSP software specialists continues. The latest example involves SMB Technology Network — an organization representing roughly 650 solutions providers — stepping onto the dance floor with Virtual Administrator. Here’s the news, plus some bigger-picture trends.
What’s the fastest way to become a managed service provider? Are there certain steps you can take to accelerate your success? I weighed those questions while meeting with Virtual Administrator, a Master managed service provider, at Microsoft’s Worldwide Partner Conference 2009 (WPC09) in New Orleans this week. Here’s a recap.
Do IT Smarter, a master managed service provider (Master MSP), is adding CompuVault‘s online data backup services to its suite of offerings. The relationship is the latest in a series of storage-centric moves across the Master MSP landscape. Here’s a look at recent activity.
Alpheon and Do IT Smarter, two members of the MSPmentor 100, are proving there’s more than one way to brand a company in the managed services market. Both managed service providers have revamped their web sites and customer messaging in recent weeks. And in some cases, the efforts avoid the need to mention managed services. Here’s some perspective.
Even as Tech Data inks reseller relationships with managed services software providers, the distributor has no plans to emulate rival Ingram Micro’s Seismic master managed services strategy, according to eChannel Line. The Tech Data and Ingram Micro strategies seem as different as night and day. Here’s some perspective.
A tip of the hat to Mark Crall, founder of Charlotte Tech Care Team, a managed service provider. In his personal blog, Crall notes that Autotask plans to more closely integrate its software with Zenith Infotech. This is part of a bigger picture race between software companies to embrace so-called open APIs (application programming interfaces). Here are some perspectives.
How can managed service providers (MSPs) successfully target midmarket customers that have internal IT departments? The answer to that question depends on whom you ask. I’m raising the issue today because N-able Technologies is the latest MSP software provider to launch a midmarket push. And unlike some rival moves, N-able’s strategy is all channel, all the time. Here’s where MSPs fit in the picture, along with several other midmarket MSP trends.
During the Ingram Micro Seismic Partner Conference in Dallas earlier this month, I spoke with CompTIA VP Robert Biddle. Our discussion focused on the CompTIA Security Trustmark accreditation, and its potential implications for VARs, managed service providers, solutions providers, IT vendors and end-users.
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