MSPmentor

Join us for next week’s managed services Channel Expert Hour webcast: “MSPs Partnering with IBM: A Mid-Market Growth Strategy” on Thursday, May 31, 11:00am PT/2:00pm ET. Attend live and learn how to increase your managed services revenue, expand your managed services portfolio, and reach a new set of customers. Hear from Michael McClurg, VP, Global Mid-Market Sales at IBM and Judy Smolski, VP, Mid-Market for the Americas at IBM who will discuss how IBM empowers MSPs with on-premises and cloud solutions, ISV relationships and financing options. Register for this webcast now.

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SonicWall CEO Matt Medeiros connected with managed services providers (MSPs) and VARs yesterday, during the HTG Peer Groups gathering in Dallas. But this wasn’t an attempt to pitch MSPs on the Dell (NASDAQ: DELL) buyout of SonicWall. Instead, Medeiros and other industry leaders spoke with HTG members about business and company leadership, a growing theme in the MSP market.

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Are Microsoft System Center and Windows Intune converging across private clouds and public clouds? MSPmentor expects answers to surface at Microsoft Management Summit 2012 (April 16-20, Las Vegas). Here’s what managed services providers (MSPs) can expect to hear from Microsoft Corporate VP Brad Anderson during two keynotes.

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Our next Channel Expert Hour webcast is today (Wednesday, April 4, 2:00 p.m. ET/11:00 a.m. PT). The topic: How to avoid hidden virtualization costs as you build out your private cloud customer strategy. Our confirmed guest speakers include Mark Ortenzi (CEO, ScaleMatrix), Mike Michalik (CEO, Cirrhus9) and Bart Peluso (director of product marketing, CA Technologies). We’ll explore how ScaleMatrix and Cirrhus9 built out their own cloud strategies without breaking their budgets. Register now to join us as we cover dozens of attendee questions.

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N-able Technologies has delivered its next-generation managed services platform, N-central 8.2, as either a cloud or on-premises solution for MSPs. At the same time, N-able executives are on the road hosting regional N-able Partner Summits that replace the company’s annual partner summit. These latest N-able efforts surface a few months after the software company received a private equity investment to drive growth.

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Looking for options for Mobile Device Management (MDM) but not sure where to turn now that everyone seems to be getting into the game? Well, the Software & Information Industry Association (SIIA) has weighed in with their picks for finalists in the Mobile Operations Management Solution Category. While MSPmentor doesn’t normally cover awards, we though this would be worth a look for those MSPs that are still searching for the right solution.

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How can VARs and MSPs decide between on-premises vs. cloud-based backup and disaster recovery (BDR) solutions? Get the answers today (Wednesday, March 21 at 2:00 p.m. ET/11:00 a.m. PT) during our next Channel Expert Hour webcast. During the webcast we will cover…

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LabTech Software, which develops remote monitoring and management (RMM) software for MSPs, is preparing to launch mobile device management (MDM) capabilities for Apple iOS (iPhones and iPads) and Google Android tablets. The MDM capabilities will surface in LabTech 2012, a software upgrade set to debut in April, according to CEO Matt Nachtrab. But there’s a bigger story here..

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At IBM PartnerWorld 2012, MSPmentor sat down with Ed Abrams, IBM’s VP of Marketing for Midmarket, who offered a closer look at what IBM has in store for its MSPs and the SMB market. He also provided some insightful answers on the future of data analytics. Here’s the MSPmentor scoop …

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At IBM PartnerWorld 2012, IBM’s VP of Marketing for Midmarket Ed Abrams hosted a roundtable discussion session for IBM MSPs. If you’re an MSP wondering where you should be headed, or simply looking for the pulse on services, read on for the scoop. IBM partnership need not apply …

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Today we unveiled the Fifth-Annual MSPmentor 100 Report, a list of the world’s top 100 managed services providers (MSPs). Plus, we’ve also introduced regional lists covering North America, EMEA (Europe, Middle East, Africa) and AANZ (Asia, Australia, New Zealand). Our report, featuring a 22-page PDF download (registration required), also reveals key trends in the managed services market. But that’s not all.

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The main draw during Day Two of the Hewlett-Packard (HP) Global Partner Conference (GPC) in Las Vegas this week was the new look HP has given to Vertica — a subsidiary of HP Software that provides real-time business analytics. Vertica is a major component of HP’s larger IT services suite.

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ManagEngine, the IT management software provider owned by Zoho Corp., hopes to make some noise at Mobile World Congress (Feb. 27-March 1, Barcelona, Spain). Indeed, ManageEngine is set to debut its mobile device management (MDM) solution for Apple iOS (iPhone, iPad) devices at the event.

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Don’t forget to join us today (Wednesday, February 8, 2012) for our Channel Expert Hour webcast. Two top MSPs — Data Storage Corp. and Bumi (Backup My Info!) — and Asigra will share their secrets to cloud backup. Learn how you can set your own cloud storage pricing, margins and service level agreements. But most of all: Learn the key questions Data Storage Corp. and Bumi asked while investigating potential cloud storage partnerships.

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Two top MSPs — Data Storage Corp. and Bumi (Backup My Info!) — and Asigra are set to share their secrets to cloud backup. Their guidance will surface during our Channel Expert Hour webcast on Wednesday, Feb. 8. Join in to learn how you can set your own cloud storage pricing, margins and service level agreements.

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Paessler, the network monitoring software company, will soon release PRTG 9.2 — the newest version of its flagship monitoring solution for SMBs and enterprise businesses. The upgrade includes a Mobile Web GUI, speedier web page loading and support for VMware vSphere 5. The new version of Paessler’s PRTG monitoring solution is set to debut at Cisco Live London 2012 (Jan. 30 – Feb. 3). And when it does, Paessler says it will include over 400 improvements.

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How can MSPs connect the dots between their help desks, online chat capabilities and remote support technologies? Get the answers today (Jan. 25, 2:00 p.m. ET/11:00 a.m. PT) during our next Channel Expert Hour webcast, hosted by MSPmentor. Our guest speakers will include…

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How can MSPs like you create a world-class help desk that both keeps your team close to your customers, while enabling your customers to better manage employee and customer support costs in the face of increasing expectations? Get the answers during our next Channel Expert Hour webcast (Jan. 25, 2:00 p.m. ET/11:00 a.m. PT). You’ll gain facts, tips and insights from an MSP who’s built an effective help desk that leverages optimized remote support systems and methodologies for desktop, remote and mobile customers. Also, learn how the concept of “unified customer care” is evolving, including insights from LogMeIn (the webcast’s sponsor). Register now.

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ManageEngine, the managed services software provider, is set to make several product announcements at Cisco Live London 2012 in late January and early February. The company will release updates to four products: DeviceExpert, NetFlow Analyzer, OpManager and and IT360. Here’s a little background on all four, as well as how ManageEngine will enhance them to help IT departments work more efficiently.

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Before you schedule your first customer meetings of 2012, you need to develop a mobile device management (MDM) strategy. Get control of smartphone and tablet management. And drive monthly recurring revenue along the way. To do so, join us for our next Channel Expert Hour webcast (Today: Wednesday, Jan. 11, 2:00 p.m. ET/11:00 a.m. PT). Also, check our complete webcast schedule — which now includes the fifth-annual MSPmentor 100 webcast.

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Welcome back from the holidays. Chances are, you’ll notice your customers bringing dozens — perhaps hundreds — of new iPads, iPhones and Android devices to work. Get control of the smartphone and tablet situation. And drive profits along the way. To do so, join us for our next Channel Expert Hour webcast (Jan. 11, 2:00 p.m. ET/11:00 a.m. PT). The webcast will help you to set up your first sales meeting for 2012 — what questions should you ask customers about mobile devices, what pain points can you solve, and what value can you deliver to customers. SECOND WEBCAST: Also, join us Jan. 25 for our second webcast of the month — focused on linking your help desk to customer instant messaging and remote support. We look forward to your participation and live questions.

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I’m nearly ready to go disappear for the New Year weekend. But I had promised MSPmentor’s readers a look at the most read managed services stories of 2011. We’ve already disclosed the 10 most read MSP news stories from Q1, Q2 and Q3 2011. Now let’s look at the most read MSP stories from Q4 2011 and the reasons managed services providers read along.

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Join the Channel Expert Hour webcast, hosted by MSPmentor, today at 2:00 p.m. eastern. The topic: Five best practices for MSPs that are selling cloud services. We’ve got three dynamic, expert speakers confirmed to speak on today’s Webcast. They include Savvis VP Martin Capurro, Mycroft CISO Liz Mann, and CA Technologies Senior Advisor Wendy Petty (CA is the event’s sponsor). We’ll take your questions throughout the webcast.

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