MSPmentor

A growing number of technology companies are opening up their partner conferences to VARs and MSPs outside of their established communities. The latest example is Autotask, which believes its Community Live 2012 event will provide value to Autotask users and non-Autotask users alike.

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You may or may not have heard of NetEnrich’s “closet to cloud” approach to IT operations. But it’s a simple concept: NetEnrich has a solution for MSPs to effectively monitor their customers’ IT infrastructure no matter where it’s located — on premise or in the cloud. And NetEnrich CEO Raju Chekuri believes such flexibility is critical as MSPs increasingly deal with closet infrastructure, cloud infrastructure or a combination thereof.

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Managed service providers considering a shift into cloud services are faced with a number of considerations: What should I offer? How much do I need to lay out in infrastructure costs? How can I get the word out? Each of those three questions demand answers that, if incorrect, could severely impact an MSP’s success.

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As 2011 winds down and most folks are looking ahead to the year ahead, the crystal ball is getting quite a workout. Will the economy rebound? Will the channel adapt to new technologies and new selling models? Will the Denver Broncos win the Super Bowl?

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Autotask has already celebrated the start of 2012 and with former solution provider and current Senior Vice President of Business Development Len DiCostanzo now heading up Autotask Community, the IT business management software vendor has made some big plans for its partner customers.

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Every once in a while we hear about partnerships between two IT companies that have nothing to do with technology, yet those partnerships leave a lasting impression on the technology space at large. Such is the case with IT services vendor NetEnrich and solution provider Heartland Technology Solutions, which have paired to help out the victims of the devastating tornado that hit the Joplin, Mo., area in May 2011.

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MSPs can thank the stagnant economy for the surge in SMB adoption of managed services and outsourced IT services — a trend that will continue, believes Mark Cattini, president of Autotask.

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It’s no secret that Autotask has big plans for international growth in 2012 — and in fact has already started its quest for worldwide expansion by opening an office in London. Autotask CEO Mark Cattini believes it is a natural progression for a company boasting customers in more than 50 countries, and it’s a move that’s beneficial for both Autotask and its partner community.

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When it comes to finding new opportunities, MSPs are pretty adept at rooting out trends and complementary technologies. But for a number of MSPs, discovering opportunities within the cloud can be as difficult as driving through a heavy fog.

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The Cisco Cloud Partner Program continues to attract a range of VARs, MSPs and cloud services providers. But what exactly is the cloud partner program — and how does it help channel partners to focus their cloud strategies? Cisco executives answer those questions — and more — in this MSPmentor FastChat Video.

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InFocus is hoping its new Mondopad tablet will usher in a new stream of customers as the digital display maker turns its focus to visual collaboration and communication. And if the response by MSP Chris Wiser is any indication, InFocus has hit the target.

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Understanding a vast amount of employee productivity occurs outside the office, cloud backup and recovery provider Asigra has extended its Cloud Backup offering to support mobile devices including smartphones and tablets.

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NaviSite, recently acquired by Time Warner Cable, continues to promote its cloud partner program to VARs and MSPs. Instead of disrupting channel partners, NaviSite believes cloud computing will promote faster,

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When Verizon Business acquired Terremark Worldwide earlier this year, the business combination set the stage for Verizon to more aggressively promote cloud computing to enterprise customers. But take a closer look at Terremark, and you’ll discover the cloud services provider helping VARs and MSPs to generate their own recurring revenues. Here’s how.

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Cloud storage backup and disaster recovery provider Asigra is turning heads in the service provider space, not only for its technology – which works with an impressive list of cloud service providers – but also for the robustness of its offerings and its MSP-friendly stance.

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Greg Brophy is riding three technology waves all at once, and he’s inviting channel partners to ride along, too. As director of product management at Tata Communications, Brophy is helping to converge the worlds of TelePresence, managed services and cloud services.

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Sponsored Video: In recent years, GFI Software has been in acquisition mode. Major areas of focus include the GFI MAX family of hosted solutions for MSPs and VARs in the SMB market. The GFI MAX portfolio has grown to include GFI MAX RemoteManagement, GFI MAX MailProtection and GFI MAX MailEdge. But how exactly is GFI MAX working with MSPs and solutions providers? Alistair Forbes, general manager of GFI MAX, shares some answers in this MSPmentor FastChat Video.

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Sponsored Video: Long View Systems is perhaps best known as a managed services provider. But the Calgary-based solutions provider also has a strong track record within the cloud computing market. We can’t share the numbers quite yet, but it’s safe to say Long View will have a prominent spot on the fourth-annual MSPmentor 100 list when it debuts February 16, 2011. So what is Long View doing right? Kevin Crowe, director of managed IT services, provides some insights in this FastChat Video.

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Sponsored Video: ePlus Inc. is one of the best-known IT solutions providers working within the managed services market. During the company’s Q2 2010 quarter, ePlus revenues surged 35.8 percent to $234.5 million. But that doesn’t mean ePlus is resting on its laurels. Indeed, Director of Managed Services Tarun Sondhi is helping ePlus to push beyond managed services into the cloud services market. Sondhi describes the effort in this FastChat Video.

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Sponsored Video: FusionStorm, one of the industry’s best-known managed services providers (MSPs), also has a growing cloud services business practice. But how can peer MSPs develop cloud solutions for end customers? In this FastChat Video, FusionStorm Chief Technology Officer Vince Conroy offers some clues and also describes where FusionStorm is heading next.

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Sponsored Video: Five Nines Technology Group is a fast-growing managed services provider with offices in Omaha and Lincoln, Nebraska. The company has landed on the annual Inc. 500 list of America’s fastest-growing privately held organizations. Part of Five Nines’ success involves managed security services. In this MSPmentor FastChat Video, Five Nines CEO Nick Bock (pictured) explains his company’s managed security strategy so far.

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Sponsored Video: Trend Micro has launched Worry-Free Business Security 7, an upgrade to the company’s small business security platform. The upgrade supports Data Loss Prevention (DLP) capabilities and offers cross-platform support for Mac and Windows. MSPs can leverage Worry-Free Remote Manager to maintain the security platform without truck rolls. TJ Alldridge (pictured), an SMB marketing expert at Trend Micro, provides additional insight in this MSPmentor FastChat Video.

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Sponsored Video: It has been roughly nine months since Quest Software acquired PacketTrap Networks, the remote monitoring and management (RMM) software specialist. So how are Quest and PacketTrap working with MSPs? And what makes PacketTrap different in the crowded market for RMM software? In this MSPmentor FastChat Video, Mike Byrne, director of MSP for PacketTrap, provides some updates.

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