Software as a Service and Hardware as a Service

Through managed services, you can automate many mundane IT tasks and generate recurring revenue. But don’t stop there. Blend your MSP offerings with software as a service (SaaS) and hardware as a service (HaaS), and you’ll have a customer for life. Big names like Salesforce.com and NetSuite have productized SaaS. But there’s still plenty of room for VARs and MSPs to compete in this market. Get Started: Register to enter our Resource Center, where you’ll be able to download our guide to multiple SaaS offeringss. And check back often. We post new guides in the MSPmentor Resource Center every week.

Australia: N-able Pushes SaaS Managed Services

Australia’s managed services market continues to grow up rapidly. The latest example: N-able says its hosted N-supportPro software is now available in Australia and New Zealand. It’s the latest in a series of MSP software company efforts down under. Here’s some perspective.

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Microsoft xRM: The Next Platform as a Service?

microsoft-xrm-platform-as-a-serviceIf you’re a Microsoft partner, you likely know about the software giant’s Business Productivity Online Suite (BPOS) and hosted Dynamics CRM plans. But Microsoft’s software as a service (SaaS) strategy doesn’t end there. The company also is working on a platform as a service (PaaS) called xRM. Here are some preliminary details.

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Tech Data: We Won’t Emulate Ingram Micro Seismic

managed-services-ingram-micro-seismic-vs-tech-dataEven as Tech Data inks reseller relationships with managed services software providers, the distributor has no plans to emulate rival Ingram Micro’s Seismic master managed services strategy, according to eChannel Line. The Tech Data and Ingram Micro strategies seem as different as night and day. Here’s some perspective.

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Microsoft: Waking Up to Managed Services?

microsoft-managed-services-partner-programAnother sleeping giant is waking up to the managed services opportunity. Microsoft has launched a managed services landing page on its partner web site, and is beginning to connect the dots between managed services, software as a service (SaaS) and the Microsoft Business Productivity Online Suite (BPOS).

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1,000 Google Employees Focus On Enterprise SaaS

google-apps-reseller-program-for-mspsGoogle’s march beyond the search engine market continues. The latest proof: Google now has more than 1,000 employees focused on a Google Apps for Enterprise push, according to a Webcast briefing Google hosted earlier today. Here’s the latest on Google’s SaaS (software as a service) strategy and its implications for managed service providers.

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HoundDog Doubles MSP Customer Base

As some MSP software companies leap from North America into Europe and beyond, HoundDog Technology has done the opposite. Headquartered in Dundee, Scotland, HoundDog is exporting its software as a service (SaaS) business model to MSPs across North America (and beyond).

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Update: Managed Services Careers

managed-services-careersSeveral new positions are posted on our free managed services job board. If you’re looking to make a hire — or looking for a new career — check out the board. It’s designed to promote careers in managed services, software as a service (SaaS) and channel-oriented positions.

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Kaseya Launching SaaS Portal

During a briefing at the Kaseya Connect User Conference, CEO Gerald Blackie walked me through the company’s software as a service (SaaS) strategy — which includes a portal that will allow managed service providers (MSPs) and VARs to pick and choose from a range of SaaS services. Here’s a look at Kaseya’s plans, including work with Terremark and Amazon Web Services.

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Managed Services, VMware Lift Terremark

Terremark Wordwide managed services and colocation servicesTerremark Worldwide Inc. has been busy of late, generating strong managed services revenue and also getting cozy with VMware. Here’s a closer look at the provider of colocation and managed services.

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Coming Soon From MSPmentor

The Kaseya Connect User Conference dominated my time this week. But there is additional news from across the managed services market that we still need to cover. Here are six key topics you’ll be hearing more about on MSPmentor real soon…

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