Sales

Your sales team knows how to sell IT solutions. But they’ve never evangelized managed services to your existing and target customers. Further complicating matters, your sales team is worried about their compensation under a managed services model.  Get Started: Register to enter our Resource Center, where you’ll be able to download numerous guides to building and running your managed services business. And check back often. We post new guides in the MSPmentor Resource Center every week.

Vembu CEO: Sustainable Economic Growth Will Resume

Sekar Vembu, founder of Vembu TechnologiesSekar Vembu (pictured), founder and CEO of Vembu Technologies, is the latest software entrepreneur to launch his own blog. But instead of hyping Vembu’s storage solutions, the executive describes why he looks forward to the return of “normal and sustainable economic growth.” Read More >

What’s the Right Bonus Plan for Managed Service Providers?

Bonus Plan for Managed Service ProvidersDuring the economic turmoil, it’s critical to make sure all of your employees feel like they have a stake in your company’s performance.

Of course, there are many types of employee bonus plans and compensation plans for managed service providers. But MJ Shoer, president and virtual chief technology officer at Jenaly Technology Group Inc., has caught plenty of attention for his intriguing approach to bonuses.

Here’s how the bonus plan works at Jenaly, one of last year’s MSPmentor 100 companies. Read More >

Network Depot Launches Hosted Kaseya Managed Services

Network Depot LLC, ranked No. 75 in last year’s MSPmentor 100 survey, is transforming itself into a Master MSP. The company has introduced a hosted Kaseya platform, known as Virtual Administrator, that small VARs can leverage.

Hosting managed services for other VARs is part of a growing trend across the MSP landscape. But in addition to offering new revenue opportunities, becoming a Master MSP also involves some challenges. Read More >

Register Now: Managed Services Webcast Panel Discussion

The next MSPmentor Live: CEO Exchange Webcast is November 6, at 2:00 p.m. Eastern. Register now to hear how a top managed service provider — and his customer — are working closely to drive growth during uncertain economic times.

Here are more details about the Webcast.

Read More >

Putting A Price On Eternal IT and MSP Happiness

Mr. Burns the SimpsonsThe evil-hearted Mr. Burns of Simpson’s fame once quipped “One dollar for eternal happiness? I’d be happier with the dollar.”

As funny as this line is, it underscores an important business reality — at the end of the day, it doesn’t matter how good your offering is, what matters is how much people are willing to pay for it.  The same is true for Managed Services. So how do MSPs optimally price their offering?  Below are a few simple guidelines to help you coax that dollar out of Mr. Burns’ stingy pocket. Read More >

Encore: View Our Oct. 2 Managed Services Webcast

During our October 2 Webcast, we explored network operation center (NOC) development and outsourcing strategies. If you missed the MSPmentor Live: CEO Exchange broadcast, you can  view and listen to the archived event now.

And, sign up for our next Webcast panel discussion, scheduled for November 6 at 2:00 p.m. eastern. Here are the details for the November 6 edition of MSPmentor Live: CEO Exchange.

CIOs Cutting 2009 IT Consulting Budgets

CIO Budget CutsIf you’re a managed service provider, make sure you don’t brand yourself as an IT consultant. That’s one of the key areas where chief information officers plan to cut their budgets for 2009, according to a new survey from the CIO Executive Board.

According to the survey findings: Read More >

Nimsoft Survey: Managed Services Push Into the Enterprise

Conventional wisdom says most managed service providers (MSPs) target small businesses that have 100 or fewer seats and no IT management team. But a new survey from Nimsoft reveals that experienced MSPs can successfully target businesses with 1,000 or more employees.

Of course, Nimsoft positions its software for enterprise-class remote monitoring and management opportunities. So it’s in Nimsoft’s best interest to evangelize MSP success in larger deployments.

Still, the survey results are worth exploring and may help some MSPs to unlock new revenue opportunities in larger settings. Here are some survey highlights.

Read More >

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