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Providea Bolsters Managed Video Services Platform
Posted July 22nd, 2011 by Nicholas Mukhar
Providea Communications, LLC has added a network and systems management tool to its Managed Video Services Platform. Providea’s new tool, called ClearTrac Control (CTC), will help resolve customer issues more rapidly, the company claims. Here are the details.
ConnectWise Capital: More Investments Coming?
Posted January 29th, 2011 by Joe Panettieri
It has been roughly a year since Arnie Bellini (pictured) and David Bellini launched ConnectWise Capital, an investment fund that seeks to incubate channel-centric IT solutions for managed services providers (MSPs) and VARs. So, how are the first two investments — CharTec and LabTech Software performing? And can we expect ConnectWise Capital to make new investments? Both Arnie Bellini and David Bellini share some insights in an MSPmentor FastChat Video.
Can MSPs Work Closely With Corporate IT Departments?
Posted January 25th, 2011 by Joe Panettieri
Instead of competing with corporate IT departments, a healthy number of managed services providers (MSPs) cooperate with corporate IT managers — creating a virtual bridge between MSP and corporate IT. Tools like ConnectWise StreamlineIT and Autotask Taskfire can help the process. But the effort also takes serious commitment from MSPs. Here’s the update, including a FastChat Video conversation with ConnectWise CEO Arnie Bellini.
MSP Mentor 100: Glowpoint Focuses On Video
Posted December 6th, 2010 by Dave Courbanou
The fourth-annual MSPmentor 100 survey continues through December 17. In the meantime, we continue to check in with managed services providers that landed on our third-annual MSPmentor 100 list. This time we’re taking a look at Glowpoint, which specializes in enterprise-level video solutions. I recently had the chance to speak with Anil Balani, senior VP of product, and Jonathan Brust, VP of marketing, about Glowpoint’s progress in 2010. They had two themes to share with me: growth and video. Read on for the details.
N-able CEO: How MSPs Can Increase SMB Market Penetration
Posted October 25th, 2010 by Joe Panettieri
N-able CEO Gavin Garbutt thinks he’s found new ways for MSPs to increase their market penetration. Specifically, Garbutt is turning N-able’s attention to partnerships on the data protection, compliance and capacity management fronts. Each of those partnerships should provide upsell and cross-sell opportunities for MSPs, Garbutt asserts. How? Garbutt shares details in this MSPmentor FastChat Video.
Tigerpaw President: Memo to VoIP and Data Partners
Posted October 25th, 2010 by Joe Panettieri
Within the managed services market, Tigerpaw Software is known for its PSA (professional services automation) software. But Tigerpaw President James Foxall says the company has momentum outside of the MSP industry segment — serving voice resellers and data VARs in a range of markets. So where are Tigerpaw and its customers heading next? Foxall provides some answers in this MSPmentor FastChat Video.
Ingram Micro Seismic: 1,600 MSPs Now Engaged
Posted April 21st, 2010 by Joe Panettieri
Ingram Micro Seismic, the distributor’s managed services brand, generated record revenue and profit results in Q1 2010, according to Services VP Justin Crotty (pictured). But Crotty isn’t resting on Seismic’s laurels. During a discussion at the Ingram Micro VTN conference today in Hollywood, Fla., Crotty offered additional Seismic insights plus a preview of Ingram’s cloud conference — where Microsoft, Salesforce.com and RackSpace are set to take the stage. Here are the details.
BlueWater: Top Cisco Partner Makes MSP Move
Posted November 12th, 2009 by Joe Panettieri
One of Cisco Systems’ top channel partners is making the managed services move. BlueWater Communications Group, Cisco’s US and Canada partner of the year, has built a network operations center (NOC) and has lined up 30 mid-market customers for managed network services. Here’s a look at BlueWater’s strategy, along with some tips for other aspiring MSPs.
Updated: Managed Services Videos
Posted August 7th, 2009 by Joe Panettieri
The MSPmentor FastChat Video Center contains several new videos — including interviews with Google Apps Channels Director Stephen Cho, Kaseya CEO Gerald Blackie, Level Platforms CEO Peter Sandiford, Red Hat North America Channel Chief Roger Egan, and Motorola Channel Chief Janet Schijns (who’s preparing a managed services strategy). Each interview contains three questions and answers. Short, sweet and to the point.
Updated: Managed Services Videos
Posted July 31st, 2009 by Joe Panettieri
MSPmentor’s FastChat Video Center continues to grow. Our latest interview features Symantec Senior VP Francis deSouza describing a strategy to simplify Symantec’s security business around four product suites. Also in the video center: Zenith Infotech describes its cloud strategy; Autotask reaches out to Microsoft and Cisco Partners; and Virtual Administrator describes an on-ramp strategy for aspiring MSPs. Watch for more FastChat Videos to debut across MSPmentor and The VAR Guy during CompTIA Breakaway and future conferences.
Now Open: Managed Services Video Center
Posted July 23rd, 2009 by Joe Panettieri
MSPmentor continues to experiment with video — moving forward with some formats, abandoning others. During the CompTIA Breakaway conference (Aug. 3-6, Las Vegas) we’ll shift our video efforts into overdrive. Our cameras will capture top executives, entrepreneurs and experts from across the MSP industry and the IT channel. In the meantime, here’s a preview of our new MSPmentor FastChat video center. Thanks for your continued feedback.
