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I’ve been hyping the convergence of open source, software as a service (SaaS) and managed service providers (MSPs) in recent months. But I have to admit, it has been difficult to find MSPs that actually run a large mix of open source SaaS systems. That all changed tonight at the MSP Revolution conference, when I met John Truitt, president of Kalleo Technologies.
Kalleo, based in Peducah, Kentucky, leverages Asterisk, SugarCRM, Nagios and GroundWork Open Source as part of its daily managed services business. The systems aren’t perfect — not yet, at least — but they reflect key emerging trends that will go mainstream across the managed services market over the next two to five years, I believe. Here’s why.
AdventNet, which develops the ManageEngine managed services platform, has launched a new pricing program designed for MSPAlliance members. Here are some quick details. Read More >
During several of my recent phone calls with managed service providers, an interesting — and controversial — debate popped up. Some industry insiders say more and more MSPs based in the U.S. are only willing to work with on-shore hosting providers.
I may earn some spam from readers, but I think the location of data is becoming less relevant rather than more relevant. Am I crazy?
My original iPhone recently met an untimely death (it’s a long story) so I’ve made the move to the iPhone 3G. At first, I was unimpressed. Then I started spending some time in the iPhone App Store.
I downloaded an RSS feed manager and a Twitter client. Hundreds of additional free — and paid — applications await me. Now, Google (Android Market) and Microsoft (Skymarket) are preparing app stores for their own mobile platforms, notes Mike Elgan — an old pal of mine over at ComputerWorld.
How will these emerging app stores impact managed service providers? Here are some clues. Read More >
When I got off a flight Tuesday evening, an email from Nicholas Vossburg, CEO of TechAssist, a managed service provider, awaited me. Vossburg wanted to chat a bit about Google Chrome — the search engine giant’s new Web browser.
If you’re a managed service provider, don’t view Chrome in a vacuum. It’s more than an alternative to Microsoft Internet Explorer, Apple Safari and Firefox (the popular open source browser). Chrome is part of a bigger Google strategy involving software as a service (SaaS), cloud computing and mobility. Read More >
And so it begins: Dell has started promoting MessageOne as a cost-effective managed service for corporate email. But it’s unclear how, when or if managed service providers (MSPs) will be able to join Dell’s MessageOne party. Read More >
ConnectWise and Nimsoft, two prominent companies in the managed services market, rank among the United States’ fastest-growing privately held software companies, according to Inc. Magazine’s annual Inc. 5000 list.
By landing on the list, ConnectWise and Nimsoft are reinforcing the fact that the managed services market has experienced rapid growth since at least 2004. Here’s a rare look at some key financial stats for ConnectWise and Nimsoft. Read More >
I spent some time at Kaseya’s User Conference in Las Vegas. Here is a poolside video interview featuring Kaseya CEO Gerald Blackie.
During our conversation, Blackie describes:
Take a look:
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