As you strive to transform from a VAR to MSP, you’ll need to choose the most ideal managed services platform for your business. That’s no small task. There are dozens of MSP platforms from which to choose. Prices, features and functions vary greatly. Get Started: Register to enter our Resource Center, where you’ll be able to download guides to numerous MSP platforms. And check back often. We post new guides in the MSPmentor Resource Center every week.
During a briefing at the Kaseya Connect User Conference, CEO Gerald Blackie walked me through the company’s software as a service (SaaS) strategy — which includes a portal that will allow managed service providers (MSPs) and VARs to pick and choose from a range of SaaS services. Here’s a look at Kaseya’s plans, including work with Terremark and Amazon Web Services.
The Kaseya Connect User Conference dominated my time this week. But there is additional news from across the managed services market that we still need to cover. Here are six key topics you’ll be hearing more about on MSPmentor real soon…
When it comes to professional services automation (PSA) software, I’ve known the folks at Autotask and ConnectWise for about three years. Here at the Kaseya Connect User Conference, I wanted to spend a little more time getting to know another PSA competitor — Tigerpaw Software. James Foxall, a senior VP and co-owner at Tigerpaw, presented at the conference on May 27. Here are some of the key takeaways from his session.
During the Kaseya Connect User Conference, Kaseya Executive VP Jim Alves gave me a preview of the company’s service desk software running on the iPhone. Here’s a quick video showing the iPhone application in action, plus some thoughts from Alves about when the application will actually ship.
On the one hand, Kaseya remains committed to on-premise managed services software. But on the other hand Kaseya is preparing a Software as a Service (SaaS) strategy. The secret sauce to the hybrid on-premise and SaaS strategy is Kaseya 6, a forthcoming “new product” that seeks to serve a broader range of market segments than previous Kaseya releases. I spoke with Kaseya Executive VP Jim Alves and President Mark Sutherland for more perspective.
Even as Kaseya strives to enhance its Apple iPhone support, Kaseya President Mark Sutherland is keeping an eye on another emerging mobile platform: Google Android. Sutherland mentioned Android for five seconds or less during a Kaseya Connect User Conference session this morning. But those five seconds could preview where mobile managed services are heading next.
Kaseya CEO Gerald Blackie says the company remains committed to on-premise managed services software. But that doesn’t mean Kaseya is ignoring the SaaS (software as a service) opportunity. Although “official” SaaS details have yet to be announced, Kaseya COO Tim McMullen offered some thoughts regarding the SaaS road ahead.
During a “Tonight Show” style discussion at the Kaseya Connect User Conference that continues now, Kaseya CEO Gerald Blackie and President Mark Sutherland are offering their views on cloud computing, Software as a Service (SaaS), IT Resource Planning, open source, iPhone and Google Android support, and the so-called shelfware software problem in the managed services market. Here’s a recap of the session.
Roughly 400 managed service providers, corporate IT managers and industry partners have converged on Las Vegas for the Kaseya Connect User Conference 2009. And Kaseya is using the stage to proclaim an ERP-like shift in the managed services market. Going forward, expect Kaseya to speak a lot about four key words…
Midas Networks, a managed service provider, thinks it has found the magic touch in a new market. The Austin, Texas-based MSP is starting to offer customers hosted/virtualized Ubuntu Linux desktops as an alternative to Microsoft desktops. Here’s the scoop.
Guest Blog Entries Podcasts
MSPmentor on Facebook
MSPmentor on Identi.ca
MSPmentor on Twitter
MSPmentor Newsletter
MSPmentor's RSS Feed
MSPmentor Live: Podcasts