MSPmentor

Security software companies are busy buying up mobile device management (MDM) and Mobile Applications Management (MAM) technology companies. The latest deals involve Sophos buying Dialogs and Symantec snapping up both Nukona and Odyssey Software. For Managed Services Providers (MSPs) sorting out MDM and MAM strategies, these can be confusing times. Here are five questions you gotta ask to make sure the MDM solution you choose is not a dead-end system.

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Hosted IT automation platform provider OS33 is enhancing its offering with a new tool called the Unified Consumption Report, designed to give MSPs and their customers a more detailed view of the cloud services they are consuming and what they are paying for them.

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ViaWest, the North American cloud services and managed services provider, has brought aboard Infolink Consulting as the newest member of its channel partners portfolio. The two companies will reportedly collaborate on adding a new analytics and data integration solution to ViaWest’s managed services offering.

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Michael Ewing, the newly named chief marketing officer at LogMeIn, apparently has four big messaging priorities. Those priorities certainly include managed services providers, a growing area of focus for the remote control software company.

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Samsung Electronics America is joining the managed print party with the launch of the Samsung PrintIQ managed print services program, the company announced this week.  The move by Samsung follows similar noise about managed print coming from Epson earlier this month.  And HP, Lexmark and Xerox have already been there.

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When it comes to Apple (AAPL)-oriented managed services and mobile device management (MDM), Pensar Systems Ltd. appears to be leading the way — especially in the European market.

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GreatAmerica, a well-known provider of leasing services to MSPs, has signed a relationship with TelePacific, the IP, voice and data service provider. A new TelePacific Leasing Program (TLP), managed by GreatAmerica, will include capital lease and fair market value lease options for customers across California, Nevada and Texas.

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Best Buy (Symbol: BBY) is set to launch a Geek Squad managed services partner program. Ironically, the move does not necessarily involve mindSHIFT, a managed services provider that Best Buy acquired in 2011. Instead, the Best Buy Geek Squad partner program will promote managed services that telecom resellers can promote to their end-customers. Al Afflitto, strategic partnerships manager at Best Buy and Geek Squad, will lead the effort. Here are preliminary details.

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Kaspersky Lab, the security software company, has made multiple channel hires in recent days. For MSPs, one of the key names to know is Jean Lozano, a Trend Micro veteran who has extensive experience promoting recurring revenue partner programs and service provider licensing models.

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Just one day after acquiring Pivotal Labs, the big data service provider, EMC Corp. has expanded its cloud services portfolio by adding three new solutions to help the company’s IT customers deliver IT as a Service (ITaaS) more quickly to their business end-users.

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Nimsoft has launched Nimsoft Monitor for vCloud. As its name suggests, Nimsoft Monitor for vCloud allows managed services providers (MSPs) to monitor and optimize the performance of VMware-oriented data centers and cloud services platforms.

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Symantec has acquired Nukona to push into the mobile application management (MDM) market, protecting Apple iOS, Android and HTML5 apps. Symantec also recently purchased Odyssey Software for mobile device management (MDM).

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With all of the discussion regarding Mobile Device Management (MDM), most of the major MSP-centric software companies are introducing software to manage Apple iOS (iPad, iPhone) and Google Android devices. But another giant, RIM, is worth watching. Sure, RIM is struggling mightily on the financial front. But BlackBerry devices have been known for the security and corporate management capabilities for more than a decade. Can RIM repeat that success by pushing into iOS and Android management?

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Managed services providers (MSPs) are finally on the map at Symantec. One piece of evidence: When Symantec today named John Eldh VP of channel sales for the Americas, his job description included support for MSPs. This is the latest in a growing list of small but significant MSP-centric milestones for Symantec.

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Good Technology has developed a “Secure Android” solution that’s approved for use within U.S. Department of Defense Agencies. For managed services providers focused on the government vertical — and other verticals that need secure mobile device management — this development is worth watching. Here’s why.

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LabTech Software, which develops remote monitoring and management (RMM) software for MSPs, is preparing to launch mobile device management (MDM) capabilities for Apple iOS (iPhones and iPads) and Google Android tablets. The MDM capabilities will surface in LabTech 2012, a software upgrade set to debut in April, according to CEO Matt Nachtrab. But there’s a bigger story here..

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Alert Logic, the Security-as-a-Service provider for cloud environments, has acquired Armorlogic, a web application security solutions provider. According to Alert Logic, the deal means that all of its business customers will now have a full managed security solution for Web-facing applications.

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Mobile device management (MDM) systems and enterprise security systems are starting to converge. An example: Zenprise, an MDM software provider, has joined the Palo Alto Networks Technology Partner Program. The result: Zenprise MobileManager MDM software now interoperates with Palo Alto Networks’ firewalls.

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TwinStrata, the cloud storage provider and backup and disaster recovery (BDR) solution provider, has added a Google Cloud Storage gateway. Here’s what the announcement means for current TwinStrata customers.

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Breakthrough Technology Group (BTG) is making quite the name for itself as a managed services provider. The IT and telecommunications solution provider was recently named AT&T’s top revenue-generating MSP for the second year in a row.

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Enterprise mobile device management (MDM) software provider  Zenprise‘s first MDM Cloud Report takes a deep look into the state of BYOD among enterprise companies, including the the drivers of BYOD, as well as the concerns enterprise IT departments still face. (Hint: enterprises don’t like Angry Birds.) Zenprise used its own data from its own enterprise customers during Q4 2011 to produce the report.

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At IBM PartnerWorld 2012, MSPmentor sat down with Ed Abrams, IBM’s VP of Marketing for Midmarket, who offered a closer look at what IBM has in store for its MSPs and the SMB market. He also provided some insightful answers on the future of data analytics. Here’s the MSPmentor scoop …

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At IBM PartnerWorld 2012, IBM’s VP of Marketing for Midmarket Ed Abrams hosted a roundtable discussion session for IBM MSPs. If you’re an MSP wondering where you should be headed, or simply looking for the pulse on services, read on for the scoop. IBM partnership need not apply …

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