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StorageCraft Adds Incentives to European Partner Program
Posted February 10th, 2012 by Nicholas Mukhar
StorageCraft, the backup and disaster recovery (BDR) software provider, has decided to update its European partner program to include new training tools and more opportunities for partners earn bonuses. Here’s the scoop on the development that StorageCraft’s European partners should welcome with open arms, as the company says its 2012 Partner Program is designed to help boost all partners’ profits this year.
Level Platforms Managed Workplace 2012: RMM Meets MDM
Posted February 10th, 2012 by Nicholas Mukhar
Competition among remote monitoring and management (RMM) software providers is beginning to heat up in 2012. And as is usually the case, intense competition is leading to rapid software solution innovation. The latest example? The RMM provider Level Platforms has introduced its signature Managed Workplace 2012 edition with one of the hottest new business management software features on the market today — mobile device management (MDM) software.
Join Us: Top 100 Managed Services Providers List Revealed
Posted February 9th, 2012 by Joe Panettieri
We will reveal the fifth-annual MSPmentor 100 list during our next Channel Expert Hour webcast on Wednesday, Feb. 15. Here are four reasons to register now and join us for the unveiling and conversation.
Zendesk Debuts 4th European Partner Program for Customer Referrals
Posted February 8th, 2012 by Nicholas Mukhar
Zendesk has launched a European partner program to help help accelerate demand for the company’s customer service and help desk solutions.
Echoworx Secure Cloud Manages Encryption Services
Posted February 7th, 2012 by Nicholas Mukhar
Echoworx, which offers encryption services, has opened up its secure cloud to third-party partners and customers, including mobile device management providers (MDMs), mobile enterprise application platforms (MEAPs) and cloud services providers. According to Echoworx CEO Michael Ginsberg, customers are asking for a mobile or enterprise application that they can use to push credentials through without going through the work of setting-up and managing a PKI infrastructure.
EMC VP Talks Flash Storage Strategy Following VFCache Announcement
Posted February 7th, 2012 by Nicholas Mukhar
Hours after officially releasing its new VFCache Flash storage solution, EMC Corp. on Feb. 6 held a press conference in San Francisco, Calif., to discuss its enterprise Flash strategy. Mark Sorensen, senior VP of EMC’s Flash Business Unit , described how VFCache will work with EMC FAST and other products, and how the company’s international channel partners will help EMC push to the forefront of enterprise Flash solution development.
EMC VFCache Boosts Oracle, SAP Application Performance
Posted February 6th, 2012 by Nicholas Mukhar
EMC Corp. kicked off February 2012 be releasing VFCache — a new Flash caching solution that EMC business customers can combine with EMC’s Flash storage systems in order to “dramatically improve application performance,” EMC claims.
PC Helps: Help Desk Extension for MSPs, Enterprise Customers
Posted February 6th, 2012 by Nicholas Mukhar
For nearly two decades, PC Helps, a desktop application support provider, has worked behind the scenes for help desk service providers and enterprise end-users. Indeed, PC Helps offers 24×7 live support and vows to answer calls in two rings or less. The company supports 160 different business applications for roughly 160 commercial enterprise businesses with at least five hundred employees.So what’s next? PC Helps CEO Brian Madocks (pictured) offered some insights.
Webcast: Partner the Right Way on Cloud Backup
Posted February 3rd, 2012 by Joe Panettieri
Two top MSPs — Data Storage Corp. and Bumi (Backup My Info!) — and Asigra are set to share their secrets to cloud backup. Their guidance will surface during our Channel Expert Hour webcast on Wednesday, Feb. 8. Join in to learn how you can set your own cloud storage pricing, margins and service level agreements.
Datto: Profitable, Growing and Partnering on BDR Storage
Posted February 1st, 2012 by Joe Panettieri
Datto, the backup and disaster recovery (BDR) storage specialist, has a concise message for managed services providers (MSPs). Specifically, Datto is profitable, growing and in hiring mode. But what potentially sets Datto apart in the fiercely competitive BDR market? CEO Austin McChord offered MSPmentor some insights.
Continuum Vault BDR Targets 1000 Managed Services Providers
Posted February 1st, 2012 by Joe Panettieri
Continuum, as expected, launched the Continuum Vault backup and disaster recovery (BDR) platform earlier this week, CEO Michael George (pictured) has confirmed. Developed in partnership with Datto, the Continuum Vault offering initially targets 1,000 managed services providers (MSPs) that have expressed interest in the new BDR platform.
Sales Proposal and Quoting Software: Can You Compete Without it?
Posted January 30th, 2012 by Joe Panettieri
I’m now convinced that all IT service providers — MSPs, VARs, resellers — need quoting and sales proposals software. Ironically, I reached that conclusion while researching a potential home improvement project. Here’s the back story, and how it shaped my views back in the managed services providers.
Managed Services: 7 Blogs MSPmentor Didn’t Write, Jan. 27
Posted January 27th, 2012 by Joe Panettieri
I’m packing my bags and heading to the CA Technologies MSP Symposium in a couple of days (Jan. 29-31, Miami, Fla). But before I head for the blogging exit, here are seven managed services blogs and MSP news stories the MSPmentor team didn’t have a chance to write for the week ending January 27, 2012.
Caringo Debuts CAStor 5.5 Object Storage Software Solution
Posted January 26th, 2012 by Nicholas Mukhar
Caringo, the object storage software company, has released CAStor 5.5 — the newest version of its storage platform that can now support up to four terabytes of files.
Managed Security Services Lift Symantec Quarterly Results
Posted January 25th, 2012 by Joe Panettieri
When Symantec (SYMC) delivered record Q3 results today, there were two news hooks for MSPmentor to consider. On the one hand: Wall Street is worried because Symantec forecast future sales that aren’t all that impressive. But on the other hand: I was surprised to hear Symantec describe the strength of its managed security services business. Were MSPs listening to that chatter?
CA Technologies Rides Momentum Into MSP Symposium
Posted January 25th, 2012 by Joe Panettieri
When CA Technologies kicks off its MSP Symposium (Jan. 29-31, Miami, Fla.), the company will arrive with considerable momentum. Indeed, CA announced surprisingly strong Q3 results yesterday. Revenues rose a healthy 10 percent to $1.263 billion. Dig a little deeper and you’ll see managed services and cloud services platforms like Nimsoft and AppLogic gaining momentum with partners. So what’s next? The answers will likely surface at CA’s MSP Symposium.
Level Platforms: Help Desk Meets Managed Services Software
Posted January 23rd, 2012 by Joe Panettieri
The lines between managed services software, NOC (network operations center) services and help desk services continue to blur. The latest example involves Level Platforms introducing NOC and Help Desk services tied to its Managed Workplace platform for MSPs in the small business IT services market. This is part of a growing trend in the MSP market.
Bradford Networks Adjusts SMB Channel Strategy
Posted January 23rd, 2012 by Joe Panettieri
Bradford Networks, which specializes in Network Access Control (NAC) security solutions, remains committed to small managed services providers (MSPs) as SMB channel partners, though the company no longer has a dedicated, separate group to pursue that market, according to CEO Dan Haley.
LabTech Software Introduces Managed Services Cloud Edition
Posted January 23rd, 2012 by Joe Panettieri
LabTech Software is the latest managed services software company to introduce a cloud edition. Indeed, LabTech’s flagship RMM (remote monitoring and management) software is now available as a LabTech Cloud edition. CEO Matt Nachtrab offered additional perspectives.
Datto Backup & Disaster Recovery Storage Business Grows 300%
Posted January 19th, 2012 by Joe Panettieri
Datto Inc., which promotes backup and disaster recovery (BDR) storage solutions to MSPs and channel partners, says annual revenues grew 300 percent in 2011 vs. 2010. It’s the third consecutive year Datto has generated a 300-percent growth rate, the company asserts. The big question: Can Datto maintain that momentum amid fierce storage competition in 2012?
Konica Minolta: Managed IT, Managed Print Offering
Posted January 17th, 2012 by Nicholas Mukhar
Konica Minolta Business Solutions U.S.A. has developed a Managed IT and Managed Print Services (MPS) program aimed at helping the company’s dealers and resellers grow their own businesses.
BluPointe Updates Cloud Data Protection for MSPs
Posted January 17th, 2012 by Nicholas Mukhar
BluPointe, a data protection technology provider, has enhanced its signature BluPointe Secure Cloud Backup data protection solution for managed services providers (MSPs). According to the company, the enhancements were made around security and data integrity.
Level Platforms Grows Partner Base 45 Percent
Posted January 12th, 2012 by Joe Panettieri
Level Platforms grew its customer base 45 percent in 2011. Now, the company is preparing a major managed services road show and developing enhancements for Managed Workplace, Level Platforms’ flagship remote monitoring and management (RMM) software, said Dan Wensley (pictured), VP of partner development and marketing. Key to those efforts: Plugging Dave Sobel, the newly hired director of partner community, into Level Platforms’ business starting on January 23. Here’s the strategy.
