North America

Presidio Buys BlueWater: Big Managed Services Focus

When Presidio officially announces the buyout of BlueWater Communications Group on February 29, the deal will have cloud computing and managed services written all over it. Here’s why.

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Help Wanted: Engineers and Sales Associates for Technology Companies

MSPmentor Job BoardThe MSPmentor Job Board has held a steady pace of new job opportunities for technology professionals looking for a career change, or others looking to break into the field. So as Spring approaches, keep an eye out for your next blooming  job opportunity on the MSPmentor Job Board. Here’s what’s in-season this week:

  • Technology Services Sales Personnel in N.C.
  • Senior Network Engineer in Tampa, Fla.
  • IT Field/Project Support in Washington, D.C.
  • Senior Systems Engineer in Irvine, Calif.

The MSPmentor Job Board is free to anyone who would like to post a job or career opportunity — as long as the opportunity is within the managed services, cloud services or IT channel market.

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TCI Opens New Office to Focus on Canadian IT Services Investment

Technology Capital Investors (TCI) , the IT managed services investment firm, is opening a new office in Canada to focus its investment efforts in the Canadian IT services market.

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IBM PartnerWorld: Managed Services Partner Moves Expected

More than 1,500 business partner executives are in New Orleans this week, attending IBM PartnerWorld. Much of the conference focuses on that familiar IBM theme: Transforming business on a smarter planet. But it’s a safe bet IBM will also generate plenty of managed services news at the conference. Here’s why.

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Update: Zenith Infotech vs. Bondholder Court Case

Bondholders have asked the Bombay High Court to liquidate Zenith Infotech in a bid to recover money from the company, according to Business Standard India. But here’s a key point MSPs also need to keep in mind: The detailed article, published hours ago, pointed out that Zenith Infotech still has deep pockets and can afford to repay the bond holders. However, Zenith Infotech and the bondholders have so far failed to reach an agreement on the debt repayment terms.

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Zyrion Wins Network Monitoring Software Deal with U.S. MSP

DSS Inc., a U.S.-based VAR and managed services provider, has embraced the Zyrion Traverse network monitoring platform as part of  its managed services offering. It’s a significant win for Zyrion; DSS has been in business for over 15 years and serves over 400 end-user business customers.

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Futura Healthcare: MSP Rebrands Around Mobile Technology

Futura Mobility LogoFutura Healthcare Technology, a technology solutions and managed services provider (MSP), has officially changed its name to Futura Mobility, LLC as part of the company’s expanded services suite. Futura is now offering mobility and IT services in effort to capitalize on the emerging need for mobile security and mobile device management (MDM) solutions. By adding the term “mobility” to its name, Futura is trying to become a recognized name and trusted provider for mobile security solutions among North American enterprise companies.

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Sydney Technology Solutions Expands IT Consulting into Philippines

The global expansion process continues for Sydney Technology Solutions (STS), an IT consulting company that is based in Syndey, Australia but has since expanded its operations into Melbourne, Brisbane, Canada, and now the Philippines.

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MSPexcellence to Help External IT, Global Micro Develop Channel Programs

MSPexcellence, a consulting firm for managed services providers (MSPs) and cloud services providers (CSPs), is working more closely with two key companies. Indeed, both External IT and Global Micro have each recently selected MSPexcellence to help build their own channel partner programs in what both companies have identified as their 2012 regions. Here’s a little bit more about both companies, as well as how MSPexcellence will play a role in their individual channel plans.

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Fifth-Annual MSPmentor 100 Arrives: Here’s How to Get It

Today we unveiled the Fifth-Annual MSPmentor 100 Report, a list of the world’s top 100 managed services providers (MSPs). Plus, we’ve also introduced regional lists covering North America, EMEA (Europe, Middle East, Africa) and AANZ (Asia, Australia, New Zealand). Our report, featuring a 22-page PDF download (registration required), also reveals key trends in the managed services market. But that’s not all.

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Managed Services Acquisition: All Covered Buys Service Assurance

All Covered, a division of Konica Minolta, has acquired Service Assurance, a managed services provider (MSP) in Memphis, Tennessee. Both companies have previously appeared on our MSPmentor 100 list. Interestingly, All Covered positioned Service Assurance as a “managed IT outsourcing company.”

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MSPs Can Provide SMBs Crucial ‘Micro-Elements’

We all know that an increasing number of US jobs are heading to foreign countries, but there have been a lot of disagreements about the exact cause of this trend and whether it will continue to grow. A new report from the Harvard Business School, “Prosperity at Risk,” says a number of systemic problems in American business and politics are driving jobs offshore, and will continue to do so for the foreseeable future. So what’s the potential upside for managed services providers (MSPs)?

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Arkeia Taps Channel Chargers for MSP, VAR Sales Strategy

Arkeia Software CEO Bill EvansArkeia Software, a network backup and storage solution provider for mid-market companies, has sold its Arkeia Network Solution Backup Suite to over 100,000 end-user companies thr0ughout 70 countries, the company says. And in reaching that goal, Arkeia has developed a robust European channel program that has helped drive its sales throughout Europe. But throughout its existence, Arkeia has heavily relied mainly on direct sales throughout North America. But that’s changing.

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MSP Acquisition: TCI Acquires Savid for Security and Compliance

Technology Capital Investors (TCI), an IT services investment firm, has acquired Savid Technologies, a managed service provider and security consulting firm. Here’s the scoop on what Savid will add to the TCI family of MSPs.

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Join Us Today: Top 100 Managed Services Provider List

The fifth-annual MSPmentor 100 — a list of the world’s top 100 managed services providers — will debut during a webcast today (Wednesday, Feb. 15). Register now to join us. Here are some hints about what you’ll learn.

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N-able Teams with Hartco to Engage Canadian MSPs

N-able Technolgies, the remote monitoring and management (RMM) software provider, has partnered with Hartco Distribution in order to expand its reach further into Canada. N-able’s plan is to target what N-able VP of Sales Mike Cullen [picture] referred to as “untapped opportunities for MSPs” in the Canadian market. Here’s more on the plan, as well as how Hartco fits in.

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Level Platforms Managed Workplace 2012: RMM Meets MDM

Competition among remote monitoring and management (RMM) software providers is beginning to heat up in 2012. And as is usually the case, intense competition is leading to rapid software solution innovation. The latest example? The RMM provider Level Platforms has introduced its signature Managed Workplace 2012 edition with one of the hottest new business management software features on the market today — mobile device management (MDM) software.

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Dimension Data Acquires on Xigo En Route to Becoming Full MSP

Dimension Data, an IT solutions and services provider, has acquired the Xigo, a telecom expense management (TEM) solution provider, as part of its broader plan to become a complete managed communications services provider.

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Help Wanted: Managed Services, Marketing and SEO Experts

Things have shifted a bit this week on our MSPmentor Job Board. The usual openings for technicians and support personnel have been replaced by MSPs looking for business development, marketing, sales and SEO experts.

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EMC VP Talks Flash Storage Strategy Following VFCache Announcement

Hours after officially releasing its new VFCache Flash storage solution, EMC Corp. on Feb. 6 held a press conference in San Francisco, Calif., to discuss its enterprise Flash strategy. Mark Sorensen, senior VP of EMC’s Flash Business Unit , described how VFCache will work with EMC FAST and other products, and how the company’s international channel partners will help EMC push to the forefront of enterprise Flash solution development.

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Webcast: Partner the Right Way on Cloud Backup

Two top MSPs — Data Storage Corp. and Bumi (Backup My Info!) — and Asigra are set to share their secrets to cloud backup. Their guidance will surface during our Channel Expert Hour webcast on Wednesday, Feb. 8. Join in to learn how you can set your own cloud storage pricing, margins and service level agreements.

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EHR Incentive Program: What’s In Store for Year Two?

As the federal government’s electronic health record (EHR) adoption program moves into its second year, MSPs can expect several key developments. But first, here’s the background: The government’s meaningful use program provides financial incentives to healthcare providers who deploy EHRs and meet certain objectives when using them. Last year (2011) marked year-one of the program. The Centers for Medicare & Medicaid Services (CMS), which oversees the program, reported that more than $1.3 billion in Medicare EHR incentive payments were made between May and December 2011. And more than $1.1 billion in Medicaid EHR incentive funds were issued between January 2011 and the end of last year. So what’s next?

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Datto: Profitable, Growing and Partnering on BDR Storage

Datto, the backup and disaster recovery (BDR) storage specialist, has a concise message for managed services providers (MSPs). Specifically, Datto is profitable, growing and in hiring mode. But what potentially sets Datto apart in the fiercely competitive BDR market? CEO Austin McChord offered MSPmentor some insights.

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