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NTRglobal and N-able Extend Help Desk Deal to the Cloud
Posted February 8th, 2012 by Joe Panettieri
N-able Technologies and NTRglobal have a longstanding relationship that helps MSPs with remote control and help desk services. Now, N-able and NTRglobal are extending that relationship into the cloud.
Caringo Debuts CAStor 5.5 Object Storage Software Solution
Posted January 26th, 2012 by Nicholas Mukhar
Caringo, the object storage software company, has released CAStor 5.5 — the newest version of its storage platform that can now support up to four terabytes of files.
Help Wanted: Accountants, Technicians for MSPs
Posted January 17th, 2012 by Nicholas Mukhar
This will be a very active year on the MSPmentor Job Board, if the first few weeks are any indications of things to come. Managed service providers and technology companies are only one full work week out of the Holiday business lull, but they’re wasting no time promoting new or vacant positions on our job board. Many opportunities for sales and technical professionals are already available, so have a look and see if any of the openings attract your interest.
7 Managed Services Surprises In MSPmentor 100 Survey Results
Posted December 21st, 2011 by Joe Panettieri
The fifth-annual MSPmentor 100 survey closes this Friday, Dec. 23. Survey participants could wind up on our Global MSPmentor 100 list or on regional lists that honor MSPs across multiple continents. I’ve been looking at the preliminary survey data and here are the top seven surprises so far from the MSPmentor 100 survey participants.
BYOD Requires Enterprise Awareness, ProfitLine Execs Say
Posted December 9th, 2011 by Nicholas Mukhar
ProfitLine, a telecom expense and mobility management services provider, has a message for enterprises trying to support employee-owned devices as the Bring-Your-Own-Device (BYOD) phenomenon continues to gain traction: You must establish expectations with employees before allowing them to connect their own devices to your network. That according to ProfitLine Chief Technology Officer (CTO) Eric Januszko and ProfitLine VP of Marketing Kathleen Glass, both of whom I spoke withabout the trends they are seeing among their enterprise clients when it comes to BYOD. Here’s a little bit of what they had to say.
Tasktop Develops Sync 2.0, Team with Micro Focus on Management Connector
Posted December 8th, 2011 by Nicholas Mukhar
Tasktop Technologies, which focuses on application lifecycle management (ALM), is wrapping up 2011 with two major developments. First, the company has released Tasktop Sync 2.0 featuring updated visual tools for easier ALM synchronization. Second, Tasktop has teamed with Micro Focus, an application modernization and management company, on a new connector for Tasktop Dev and Tasktop Sync called the Tasktop Borland StarTeam Connector.
Help Wanted: Managed Servics & Cloud Services Jobs & Careers
Posted November 30th, 2011 by Joe Panettieri
The MSPmentor job board has received several new career postings. Most of the career listings are designed for sales, marketing and technology professionals who have managed services or cloud services expertise. Here’s the update…
Integrating Cloud Solutions and Managed Services: 4 Questions to Ask
Posted November 15th, 2011 by Ted Roller
So, you’ve spent the last five years building out a successful managed services practice. You’ve spent innumerable hours evaluating vendors, selected an RMM vendor (or two, maybe three?) that will allow you effectively remotely manage your customers. You’ve had to make staff changes, and probably had to edit your customer list a little bit in the process too. If you are like most, you either added or started with a PSA solution to manage the day to day activities of your team and clean up your processes, billing, etc. All this has prepared you to layer on some cloud based deliverables which will add revenue across your customer base and create opportunity to land new customers.
Zenprise Develops BYOD Kit for CIOs, IT Admins
Posted November 10th, 2011 by Nicholas Mukhar
Zenprise, the mobile device management (MDM) specialist, is trying to make life easier for channel partners and customers that need to manage the Bring Your Own Device (BYOD) trend.
IBM’s Monshaw: MSPs are our Next Generation Business Partners
Posted October 28th, 2011 by Nicholas Mukhar
IBM continues to accelerate its partner strategy in the mid-market. The effort includes a growing push to transform VARs and resellers into managed services providers. Andy Monshaw, general manager of IBM’s global and medium sized business, offered MSPmentor an update.
N-able Backup Manager Update Emphasizes Virtualization, Cloud
Posted October 14th, 2011 by Charlene OHanlon
N-able partners who use N-able Backup Manager will be treated to a slew of new features designed to help them make the leap further into virtualization and cloud services.
Goodbye and Thank You, Steve Jobs
Posted October 5th, 2011 by Joe Panettieri
Former Apple CEO and Pixar CEO Steve Jobs has died, Apple has confirmed. Another great life lost to cancer. We’ve got to beat that damn disease. Apple’s official statement: “Apple has lost a visionary and a creative genius, and the world has lost an amazing human being. Those of you who have been fortunate enough to know and work with Steve have lost a dear friend and an inspiring mentor. Steve leaves behind a company that only he could have built and his spirit will forever be the foundation of Apple.”
MSPWorld: Cloud Services Partner Programs Earn Spotlight
Posted September 14th, 2011 by Joe Panettieri
A the MSPWorld conference in Austin, Texas, companies such as Enterhost, GoGrid and Veddio are pitching cloud partner programs, cloud referral programs and cloud dashboards for MSPs. If the efforts work as advertised, MSPs can potentially pursue a growing range of recurring revenue opportunities tied to cloud services.
MSPmentor and Nine Lives Media Acquired By Penton Media
Posted August 30th, 2011 by Joe Panettieri
I spend considerable time covering IT mergers and acquisitions. Now, it’s time for me to shift the spotlight directly onto our business. Specifically, Nine Lives Media Inc., the company behind MSPmentor, has been acquired by Penton Media. Effective immediately, the Nine Lives Media brands — MSPmentor, The VAR Guy and Talkin’ Cloud — are part of Penton’s Technology Group. But don’t call it an exit strategy. This is an acceleration strategy. Here’s why.
HP’s PC Business: Potential Buyers and Bidders
Posted August 19th, 2011 by Joe Panettieri
At least for the moment, Wall Street isn’t too impressed with Hewlett-Packard’s new business plan. HP’s stock is down 20 percent today (mid-day, Aug. 19) because HP said it could take 12 to 18 months to find a buyer for its PC business. In IT, 18 months is an eternity. So who might bid for HP’s PC business? And who are the potential winners and losers as HP seeks to exit the PC market? Our sister site, The VAR Guy, has some educated guesses for the IT channel.
Managed Security Services: Identity & Access Management Emerge
Posted August 10th, 2011 by Nicholas Mukhar
Mycroft Inc., an identity and access management specialist, is partnering up with SailPoint on a range of security initiatives.The relationship caught our attention because SailPoint has a channel partner program, and Mycroft is positioning the joint solution as a managed service for enterprises.
Seven Managed Services Blogs MSPmentor Didn’t Write: Aug. 5
Posted August 5th, 2011 by Joe Panettieri
There was plenty of official news at this week’s CompTIA Breakaway conference in Washington, D.C. But off stage MSPmentor also stumbled onto plenty of industry chatter. Here are seven managed services blogs that our team didn’t have time to write for the week ending August 5, 2011.
WANdisco Opens uberApps Store for Enterprise IT Managers
Posted July 25th, 2011 by Nicholas Mukhar
If you’re a managed services provider (MSP) that has a hand in software development, then WANdisco would like your attention. The application lifecycle management (ALM) company on July 26 is set to launch the uberApps store, which could help service providers and enterprises to more easily select applications.
HP Positions Application Lifecycle Management for the Cloud
Posted July 19th, 2011 by Nicholas Mukhar
What if application developers could become managed services providers (MSPs) — managing software through its entire customer lifecycle, whether on premise or in the cloud? Perhaps Hewlett-Packard and Tasktop Technologies can assist with that goal. Indeed, HP and Tasktop are working together on a range of ALM solutions that might interest channel partners.
Help Wanted: Managed Services and Cloud Career Opportunities
Posted July 18th, 2011 by Joe Panettieri
The MSPmentor job board contains several new listings for managed services and cloud computing expertise who are looking for a new opportunity in such areas as sales, marketing and technical support. The latest opportunities include…
NovaStor Positions as Global Storage Specialist for MSPs
Posted June 24th, 2011 by Nicholas Mukhar
I originally referred to NovaStor last week as a “European-based backup software and data protection solution provider.” My description of NovaStor prompted one of the company’s U.S. representatives to raise their hand and says I’m half-right… kind of. NovaStor Managing Director Mike Andrews wants MSPs to know the company has a strong U.S. presence and global reach. Here’s the update.
Seven Managed Services Blogs MSPmentor Didn’t Write: June 17
Posted June 17th, 2011 by Joe Panettieri
So long. Farewell. It’s time to spend some quality time with our families. But before we log off here are seven managed services blog entries the MSPmentor team didn’t have time to write for the week ending June 17, 2011.
Will LANDesk Upgrade Target Managed Services Providers?
Posted June 17th, 2011 by Nicholas Mukhar
LANDesk continues to promote asset management software to corporate IT managers. But we keep hearing some chatter about LANDesk more aggressively targeting managed services providers as well. One prime example: The new LANDesk Asset Lifecycle Manager 5.0 could let MSPs to manage, update and protect customers’ hardware and software assets. Here’s a look at the strategy.
