Managed Security Services

Margins from traditional anti-virus and PC security products have evaporated. Managed service providers, however, continue to make a healthy living by focusing on total endpoint security and infrastructure security. Get Started: Register to enter our Resource Center, where you’ll be able to download guides to managed endpoint security and other services that generate recurring monthly revenue. And check back often. We post new guides in the MSPmentor Resource Center every week.

SonicWALL Continues MSP Education

managed-services-education-and-training-sonicwallBefore increasing its focus on managed service providers (MSPs), security specialist SonicWALL spent a few months studying the market. Jan Sijp, director of policy management at SonicWall, earlier this year began interviewing MSPs to get a sense of what approaches to pursue, and pitfalls to avoid, in building such a business.

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SecureWorks Nears VeriSign MSSP Deal

secureworks-managed-security-servicesAre there lucrative opportunities in the managed security services market? SecureWorks Inc. sure seems to think so. In fact, SecureWorks’ pending purchase of VeriSign Inc.’s managed security services business brings together two entities with channel ties. Here are some perspectives on the pending deal.

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Prepare for Managed Netbook Services

verizon_netbooks_wireless-broadbandCall it a sign of things to come: Verizon Wireless is running television ads in the US for Hewlett-Packard Mini Netbooks tied to 3G wireless services. I’m not suggesting managed service providers should run out and introduce Netbooks. But if you’re interested in hardware as a service (HaaS), there are some emerging Netbook trends you should closely track.

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Trend Micro Promotes Free MSP Tool

When Trend Micro announced its Worry-Free Business Security 6.0 upgrade earlier today, some managed services news was tucked away within the announcement. In fact, VARs and managed service providers (MSPs) can also leverage a free remote management tool from Trend Micro. Here are some quick perspectives.

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Fortinet Targets Cloud-based Managed Security Service Providers

Unified threat management appliances are the Swiss army knives of IT security, housing a range of features in a single package: firewall, anti-virus, and intrusion detection/prevention systems, for example. UTM boxes were typically customer-premise equipment. Fortinet, among the major UTM providers, now aims to extend integrated security to the cloud.

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StillSecure Pursues Managed Services, Channel Allies

StillSecureAlthough it doesn’t bill itself as such, StillSecure has taken on the characteristics of a master MSP (managed service provider). That’s quite a transition for a company that, until recently, spent most of its time selling network security products.

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Spam Soap, VirtualAdministrator: Cleaning Up Together?

Where does one managed service provider end, and another managed service provider begin? Before you answer, consider the situation at Spam Soap and VirtualAdministrator — two Master MSPs of sorts that are partnering up to reach VARs and peer MSPs.

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Managed Security: Where ISO 27002 Fits In

While managed service providers may offer security as a customer offering, some service providers are looking inward when it comes to data protection. That’s the case for Workscape Inc., a provider of outsourced benefits administration and other human resources-related services. The Marlborough, Mass. company recently undertook a security assessment, tapping SystemExperts Corp., an IT security consulting firm, to perform the checkup. Here are some takeaways for readers.

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Wall Street Journal, Symantec Take Managed Services Discussion Mainstream

managed services go mainstreamIn separate but somewhat related news items, The Wall Street Journal and Symantec are evangelizing managed services to broader audiences. The newspaper has published a pretty big story declaring managed services as the hot trend in telecommunications. And Symantec has unveiled research that tracks growing demand for managed security services.

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HP Insight Remote Support Targets Managed Service Providers

Hewlett-PackardHewlett-Packard is emerging from its famed R&D garage and joining the managed services party. The hardware giant has announced some new SMB initiatives for solutions providers. Buried within the release was news about HP’s Insight Remote Support tools for MSPs. HP also partnered with USA.NET to offer hosted Microsoft applications to VARs. Here’s MSPmentor’s perspective.

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MX Logic: 1 Million New Managed Security Seats

Managed services aren’t recession proof, but some companies within the market continue to generate remarkable momentum. An example: MX Logic says it added nearly one million new user seats to its managed email and Web security solutions in 2008. Here are some other stats from MX Logic.

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Heartland Data Breach: Lessons for MSPs

Heartland Payment Systems Data BreachWith Heartland Payment Systems’ potentially record-breaking data breach now sparking a class-action lawsuit, there are some important lessons for managed service providers and their customers. Here’s what went wrong at Heartland, and some practical guidance for security-minded MSPs.

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Virus Scares Are MSP Opportunities

Managed Security Services and Virtual AdministratorFrom time to time we hear about “zero-day” or other critical viruses that garner national interest, and require immediate action. The most recent example was the Conficker virus. Naturally, business owners started asking “am I protected?” As we looked at the steps necessary to resolve this issue for our own customers, we were again reminded why being a Managed Service provider is so critical.

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Transform Data Protection Policies Into Deeper Customer Relationships

Datacastle Corporation information lifecycle management and Ron FaithAs regulation creeps into all phases of data lifecycle management, managed service providers are assuming greater data protection responsibilities on behalf of their customers. While many customers understand that they have regulatory compliance gaps, challenges persist in how to translate these requirements into data protection policies that are actionable, enforceable, and auditable. The natural place for businesses to turn to is you, their trusted MSP partners to help them translate their data protection requirements into actionable policies that can be centrally managed, enforced and tracked.

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SonicWALL Launches Managed Service Provider Specialization

As part of a so-called Channel 2.0 partner program, SonicWALL has launched a managed service provider specialization for its solutions providers. I’m hardly surprised: More than 40 percent of managed service providers sell, service or support SonicWALL security solutions, according to MSPmentor’s research.

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GroundWork Open Source, Roaring Penguin Prepare Managed Services Deal

Roaring Penguin GroundWork Open SourceGroundWork Open Source and Roaring Penguin Software Inc. are preparing a technology alliance to jointly serve VARs and managed service providers starting in January 2009, MSPmentor has learned.

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Avoiding the E-Discovery Litigation Headache

In a number of surveys, various researchers have determined that nearly 70% of companies are at risk for an e-discovery litigation headache. The root cause of the litigation headache is the fact that everyone from government agencies to regulators to judges views electronic communications as business records that must be produced and, in many cases preserved, by organizations.

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Dazed and Confused: Microsoft’s SaaS Brands and Subscription Services

As a blogger who watches the software as a service (SaaS) and cloud markets, I find it nearly impossible to keep track of the SaaS brands and subscription services Microsoft continually launches, kills or repositions.

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Datacastle Gets Managed Services Funding

Datacastle Gets Managed Services FundingDespite all the bleak economic information around us, there are still some bright spots in the managed services market.

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Cisco Creating Managed Video Surveillance Opportunities

Less than 24-hours after warning Wall Street about a revenue slowdown, Cisco Systems flexed its financial muscle. The company is investing $100 million to help VARs and managed service providers more effectively target small businesses with 100 or few employees.

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PGP Corp. Launches Managed Service Provider Network (MSPN)

Is encryption the next big opportunity for managed security service providers? PGP Corp. seems to think so. The company has launched the PGP Managed Service Provider Network (MSPN) to promote encryption solutions to mid-market and small businesses “through a new worldwide network of managed service providers and existing channel partners…”

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Can Symantec Bolster Its SaaS Strategy?

During the opening session at Symantec Partner Engage in Washington, D.C., Chief Operating Officer Enrique Salem described several opportunities awaiting partners in the IT market.

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Perimeter eSecurity Inks Managed Security Partnership

Even as portions of the financial services industry go down in flames, Perimeter eSecurity sees opportunity in the distressed market. The Milford, Conn.-based managed service provider, ranked No. 7 in last year’s MSPmentor 100, has launched a managed security service for specific financial services firms.

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