MSPmentor

The move from managed service provider to software as a service (SaaS) can seem intimidating, but the barriers to market entry continue to fall. Each week, yet another company introduces a SaaS framework that you can plug your managed services business into.

Whether it’s Amazon.com’s Simple Storage Service (S3) or Jamcracker’s expanding Service Delivery Network, MSPs have a growing list of cloud-oriented platforms from which to choose. The continued reinvention of Jamcracker is of particular interest to me. Here’s why.

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During the dot-com boom, I received weekly pitches from Jamcracker — one of the leading “e-services” companies of the time. Like so many other companies, Jamcracker imploded when the dot-com boom went bust. But now the company is back, this time emphasizing software as a service (SaaS) opportunities and evangelizing Cisco’s WebEx collaboration platform to partners.

Are Jamcracker and WebEx a winning combo for managed service providers? It’s too early to say, but here are a few interesting tidbits about Jamcracker’s strategy. Read More >