MSPmentor

Hot markets often lead to hot job titles. Editors who leap from print to online want to become chief content officers or chief bloggers. In the channel, the hottest title right now seems to be VP of managed services — someone who is responsible for driving an organization’s go-to-market strategy in the managed service provider sector. Read More >

Well, that didn’t take long. Only days after Cisco announced its managed services strategy, a major solutions provider says it has achieved the premium Cisco Powered Managed Service designations in Managed Unified Communications and Managed Security. The company, Getronics, has about 24,000 employees across 25 countries. Read More >

I hope you don’t mind if I brag for a few paragraphs. Back in September, I predicted Cisco would soon unveil a managed services strategy that included new pricing models for partners. The official announcement came today, in the form of the new Cisco Managed Services Channel Program. Read More >

Over the past few days, visitors to this site have been searching the term “ITIL” quite frequently. So I figured it was time to share some basic info about Information Technology Infrastructure Library (ITIL), and its importance to the managed services movement. Read More >

As a general rule, our team holds a lot of business meetings at Starbucks. But today the business chatter started in Kinkos — when I bumped into Todd McKendrick, VP of sales at Do IT Smarter. McKendrick shared several pieces of news about the company, which is working closely with Xerox, MXLogic, SonicWall, Silverback and other MSP platform providers. Read More >