MSPmentor

My email inbox today had a Webinar invite from Dell. The company on April 22 plans to educate corporate customers about Everdream, a remote administration and asset management tool for PCs and mobile systems.

Now for the challenge: When Dell acquired Everdream and Silverback in 2007, some managed service providers worried that the PC giant would circumvent partners and market managed services directly to corporate customers.

Memo to Dell: Here’s how to eliminate such fear in your partner base. Read More >

SMB Nation is gearing up for its east coast conference, scheduled for March 29-30 at Montclair State University in Montclair, New Jersey. The event will feature a managed services panel discussion led by Matt Makowicz, author of “Selling Managed Services.” Read More >

In less than a year, Dell has made three key acquisitions to pump up its managed services and software as a service (SaaS) business. The latest acquisition involves MessageOne, which specializes in email continuity, compliance and archiving as a managed service. Here’s the scoop, and the bigger picture on Dell’s managed services push. Read More >

The VAR Guy just awoke from an extended nap, which started sometime before Christmas. While he waits for his new Web site to launch — at www.thevarguy.com (update: it’s live now) — he decided to jump onto MSPmentor.net.

If you haven’t read The VAR Guy’s outbursts before, here’s all you need to know: He often swims against the tide. A case in point: While many folks bash Michael Dell’s channel strategy and managed services acquisitions, The VAR Guy has been defending Mr. Dell and his empire. Here’s why. Read More >

Even as they worry about Dell taking business direct, resellers are flooding the PC giant with phone and email inquiries, according to company insiders. In fact, Dell insiders tell me there’s no shortage of resellers asking about the company’s recently acquired managed services platforms (Silverback and Everdream).

Apparently, Dell has even bigger MSP ambitions ahead. And a source close to Dell says the company is exploring additional MSP and on-site customer support acquisitions. My alter ego, The VAR Guy, recently blogged about two potential Dell acquisition targets.

During a chance meeting last week, a source at Dell told me his voice mail and email are filled with partner inquiries. Sure, some Silverback partners — including Do IT Smarter — have hedged their bets and embraced additional platforms since Dell acquired Silverback. But for all the skepticism about Dell in the channel, MSPs seem to know market consolidation is inevitable. So instead of ignoring Dell, they’re reaching out to the company for more information. Read More >

Circle the date: Dell is inviting partners and MSPs to participate in a major channel briefing on December 5. During the teleconference, Greg Davis, VP and GM of Dell’s Americas Channel Group, will discuss Dell’s long-term vision for working with partners, and he’ll announce Dell’s latest channel plans. The call runs 1:15 to 2:15pm eastern. You can join in by visiting here. Read More >

Circle November 29 and December 5 on your calendars. During those days, respectively, Dell will announce quarterly results as well as its new channel initiatives. Both events should provide important clues about Dell’s managed services strategy. Read More >

As you likely heard, Dell is acquiring Everdream, the software-as-a-service and managed service platform provider. I firmly believe this will be part of a growing trend in 2008. Here are seven key lessons and considerations to keep in mind as Dell digests Everdream. Read More >