Dan Shapero


Kaseya Goes Broad and Deep

Competition drives innovation. A case in point: Because the PC market is now wide-open to competition (Windows, Mac OS, Linux), managed service platform providers are working overtime to support customer choice. Kaseya’s latest platform release, for instance, embraces Intel vPro technology and Mac OS X. Going broad with Intel support and deep with Mac OS X support creates some compelling opportunities for MSPs. Here’s why. Read More >

The Top Three Challenges Facing MSPs

According to Ziff Davis Enterprise (Bright Future for Managed Service Providers, 2007), the top three issues facing MSPs today include: determining SLAs, pricing and transitioning customers to managed service.

Fortunately, MSPs can turn to key resources to help hone their skills, keep abreast of industry trends and learn from the experts. The unique needs of Managed Service Providers require access to strategic business insight for issues like business transformation, growth management, lead generation, sales training and positioning.

They also need to keep their finger on the pulse of the industry with immediate access to tools and resources that can help them to establish and maintain that competitive edge. Read More >

MSPs: Maintaining Growth During A (Potential) Recession

It’s no secret that economic indicators point to a possible US recession in 2008. Financial markets have recently declined, driving key stock indexes to their lowest levels in more than a year. In an economic downturn, some businesses are more vulnerable to recession than others.

When times get tough, people tend to tighten their belts and look for ways to fix or cut expenses and increase revenue. There are a variety of ways that businesses can leverage & better managed their IT assets to accomplish both. Read More >

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