MSPmentor

Successful managed service providers understand the basic truisms of technology: Clients just want it to work, so don’t bother them with how it works. Second, technology is the means to an end, which is to support business operations and goals. MSPs who understand these realities also understand the importance of addressing clients’ common IT pain points. Here’s how to get started.

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Last month, I offered you four keys to ongoing managed services success — regardless of the economy. With those previous thoughts in mind, let’s look at new client acquisition in healthcare — which is a ripe opportunity for managed service providers. I’ll even show you how to find leads for healthcare companies that are 10-99 employees in a 50-100 mile radius around your office.

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Many managed service providers talk about good business strategies for the bad economy. I prefer to look at what you can do to increase your chance of success in good times as well as bad. In this blog entry, I offer four tips for ongoing business success — regardless of the economic climate. And in my next blog entry, I’ll take a closer look at a specific vertical market opportunity that’s ideal for managed service providers.

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President-elect Barack Obama will make history when he takes over the White House Jan. 20, and much of the world will be counting on the new U.S. president to revive an economy that has been stalling for at least a year. But how will President Obama impact managed service providers? Here are some thoughts.

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Business continuity is the ability of an organization to continue functioning after an unplanned interruption. Data disaster recovery is an important part of business continuity capabilities.

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If your client base isn’t growing, you can’t be happy and furthermore you’ll find it harder and harder pay the bills. Your support structure should allow you bring on more new clients and less new employees, if you’ve set up your assembly line properly. If you haven’t, that’s a problem that will require much more time to cover.

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We all talk about how difficult it is to grow our sales. Is there a magic bullet? What can you use as a door opener so you can promote your managed services? Let’s focus on what small to medium size businesses (SMB) are looking for.

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