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Open Source Monitoring: 4 Key Questions You Need to Ask
Posted July 30th, 2009 by Ken Vanderweel
First, let me be clear (hopefully before I get tarred and feathered): this isn’t intended as any kind of attack on open source, whether the concept, the technology, or the business model. To do so would be to discount one of the most meaningful trends in IT over the past decade. What I’m discussing is open source within a very specific context: Managed service providers (MSPs) using open source products to monitor their clients’ and their internally hosted IT infrastructures. That’s a very different proposition than, say, using open source as part of a Web development service or adopting a LAMP stack in a hosting environment. Here’s why.
The MSP and the Whale: Landing Big Accounts That Feed Growth
Posted April 30th, 2009 by Ken Vanderweel
At some point in their evolution, most mid-size MSPs will come to a critical juncture — one that will determine whether the future will be characterized by minimal growth and stagnancy, or by dramatic expansion. This juncture comes when the MSP looks to land a major, large account; one that can establish an entirely new level of validation and revenue.
