MSPmentor

Despite the falling economy, business is looking up for top managed service providers. Indeed, top MSPs are generating better margins and more revenue per customer than ever according to the latest MSP Partners/Institute for Partner Education and Development (IPED) research into the state of the managed services market. Check out these highlights.

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I have a neighbor who really gets into Christmas.  His house is covered with lights and ornaments.  The combination of bright lights and shiny objects captures lots of attention, even prompting a local TV crew to broadcast in front of his house.

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Here are some media headlines I’ve come across recently:

• “Markets Plummet”
• “Enough Already!”
• and my personal favorite, “Ouch!”

Given all the bad economic news, you would think that managed service providers are cowering in a corner these days.  While there is certainly lots of economic pain to go around, I’ve had discussions over the last few weeks with MSPs who are paradoxically optimistic about the future of their business in this difficult economic climate.  So what’s behind all this optimism?  Here are a few of my gleaned insights from those in the trenches:

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The evil-hearted Mr. Burns of Simpson’s fame once quipped “One dollar for eternal happiness? I’d be happier with the dollar.”

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Solution providers have a lot to gain from adopting managed services. Less appreciated is the fact that vendors have a lot at stake, too. Increasingly they realize that adoption of managed services by their channel partners is not only a winning strategy, but an essential strategy for long term success in the SMB market.

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