Posts by Dave Courbanou

Secure Designs’ Red, White & Blue Tiered MSP Solutions

Secure Designs Inc, which specializes in managed security products and services, is feeling a little patriotic. The company is launching Red, White and Blue Tiered Network Managed Security Services Solutions. Even though it’s a mouthful, it’s actually a simple way to help MSPs get what they need. Read on for the solution details..

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F5 Networks Introduces iHealth Remote Monitoring Tool

F5 Networks has launched iHealth, a web-based remote monitoring and management (RMM) tool that helps enterprises and channel partners to proactively manage corporate application performance. Is this yet another RMM tool for MSPs? Yes and no. Here’s why.

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IBM Focuses On Cloud Service Providers

When it comes to the cloud IBM is getting aggressive. They’ve launched a new cloud services platform to help communication service providers get an edge on public cloud services. Read on for the scoop…

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MSP Mentor 100: Claris Networks Organically Growing

Claris Networks, ranked number 52 on our MSPmentor 100, specializes in cloud hosting — a pretty familiar term these days. But how does Claris differentiate from rivals?  Here’s an update on how the Knoxville, Tennessee company is thriving down south…

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Massive Service Provider Backs Cisco, EMC and VMware Cloud Push

The growing cloud and data center relationship between Cisco, EMC and VMware just got another big vote of confidence. Specifically, Orange Business Services is working with the three technology giants on a “global business alliance” to meet customers’ cloud computing needs. The move signals another big win for Vblock within the service provider community. Here’s why.

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Online Tech: Managed Data Centers Meet Health Care

Online Tech, a managed data center operator in Michigan, is promoting HIPAA expertise, SAS 70 compliance and virtualization know-how to win business in the health care vertical. One prime example: AccuMedWeb, which develops electronic patient care reporting (ePCR) software, now leverages Online Tech’s managed servers and off-site disaster recovery capabilities. Here’s why.

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SysAid Goes Android For Mobile IT Management Trifecta

In June 2010, SysAid, an Israeli-based company that specializes in customer-support and help desk solutions, offered an iPhone application called SysAid IT Mobile. It’s designed to manage all help desk services on the go. Now SysAid has gone Android. Here’s the scoop…

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MSPmentor 100: Ergos Technology Acquired for Growth

Ergos Technology, ranked No. 33 in the MSPmentor 100, focuses on helping SMBs outsource IT as much as possible, from cloud offerings to voice and data. But how has the company performed since the third-annual MSPmentor 100 report debuted in February 2010? I spoke to CEO Steve Winter about Ergos Technology’s recent sale to an investment firm, plus the company’s future strategy

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MSPMentor 100: Business Vitals Moving Up and Out

Business Vitals, Number 39 in our MSPmentor 100 report for 2010, provides outsourced IT solutions, among a plethora of other services like disaster recovery. So what’s new with the South Carolina-based company? I spoke to CEO Jeff Brewer on Business Vitals’ vitality. Here’s a recap.

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Continuity Centers Launches MobileVault Cloud Backup

Continuity Centers, which provides disaster recovery solutions, has launched a MobileVault data protection service powered by Asigra. Here’s a closer look at Continuity Centers’ strategy.

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Bomgar Promotes Remote Management of Apple iPhones, iPads

Bomgar, which specializes in appliance-based remote support, has launched the latest update to their Bomgar Appliance. The appliance now offers remote support features for devices the Apple iPhone and iPad (devices running Apple’s iOS). Like a growing list of IT companies, Bomgar apparently wants to make it easier for businesses and service providers to manage Apple devices in the enterprise.

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KEMP Technologies to MSPs: Load Balancing for $99/Month

Generally speaking, many load balancer companies target large enterprises and big service providers. But KEMP Technologies is striving to engage MSPs and even SMBs with cost-effective load balancing solutions. Here are the details.

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Gone Green: First Data Center Achieves Energy Star Rating

How green can you get? Apparently, Consonus, which provides data center hosting, has achieved the coveted rank and highest honor for energy efficiency: The EPA’s Energy Star. Congrats. So what’s all this hype about? And will more MSPs pursue the Energy Star rating? Read on for details…

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LogMeIn Refreshes iPad and iPhone App

LogMeIn, which provides remote access to computers across the Internet, has updated their LogMeIn Ignition iPhone and iPad app. Is the $29.99 finally worthy of the price tag? Read on for the updates and details.

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CipherOptics: Easing PCI Compliance For Public Networks?

In recent months, we’ve heard from a range of MSPs and hosting providers that have embraced PCI compliance to win new business. Building on that theme, CipherOptics is promoting Virtual IP technology that allegedly allows service providers and customers to secure PCI regulated data over public and private networks. Here’s some insight on the effort.

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McAfee Offers Macintosh Internet Protection

McAfee has just launched McAfee Internet Security Protection and Family Protection for the Mac. Conventional wisdom says Macs are inherently secure, and malware rarely targets Apple platforms. But is conventional wisdom wrong? Here are some perspectives plus more details on McAfee’s Mac security efforts.

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Centrify Express: Active Directory for Linux And Mac OS X

If you’re an MSP managing a mix of computing platforms in your customer environments, you might want to look at Centrify Express. It offers free Active Directory integration for Linux and Macintosh computers. Here’s some perspective.

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Nimble Storage Launches Converged Storage And Backup

Nimble Storage, which has developed “converged storage and backup solutions,” is releasing the Nimble CS-series, designed to be a converged disaster recovery backup storage solution. Nimble caught our attention because their founders are from NetApp and Data Domain. So what makes Nimble’s first and new offering unique? Here are some early details…

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Apple iAds Developer Makes Almost $1,400

If you’re an MSP, or an SMB and you’re still waffling on how to make cash in the mobile market, there’s some optimistic news afoot. Jason Ting, an App Store developer who created a simple iPhone 4 LED Flashlight app made $1,372 in revenue using iAds. That’s not a ton of money but Ting’s example offers an interesting case study for those who want to understand how to potentially generate mobile app revenue. Here’s the deal…

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Intel Hybrid Cloud: Ready for MSPs?

When the Microsoft Worldwide Partner Conference kicks off July 11, Intel will spend considerable time speaking about a Hybrid Cloud Pilot Program. If it works as advertised, the Intel Hybrid Cloud will allow MSPs to provide on-premises servers to end-customers on a pay-as-you-go basis. In some ways, the Intel effort reminds us of Hardware as a Service (HaaS) options promoted by companies like CharTec. Here’s a look at the Intel Hybrid Cloud strategy.

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Intronis Launches Local Backup, New Reporting Tools For MSPs

Intronis has added a new local backup feature and new portal upgrades to their existing portfolio for MSPs. Plus, we hear the company may be close to announcing a new channel chief hire. Here are some quick details about both efforts.

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Xerox Launches New Managed Print Services Tool

When it comes to managed print services, Xerox has branded around its PagePack initiative. But the printer and copier giant also is developing new software tools to help end-customers and MSPs better manage their printer fleets. The latest move involves new software called Xerox Print Advisor. Here are some details.

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Developer Dollars: Apple iPhone vs. Google Android

As MSPs and VARs turn their attention to the mobile world, some solutions providers are wondering which platform to develop for first: Apple iOS (for iPhone and iPad) or Google Android? A recent Appcelerator developer survey provides some potential clues to help you prioritize your own mobile development efforts. Here are the details.

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