MSPmentor

You may or may not have heard of NetEnrich’s “closet to cloud” approach to IT operations. But it’s a simple concept: NetEnrich has a solution for MSPs to effectively monitor their customers’ IT infrastructure no matter where it’s located — on premise or in the cloud. And NetEnrich CEO Raju Chekuri believes such flexibility is critical as MSPs increasingly deal with closet infrastructure, cloud infrastructure or a combination thereof.

Read More >

Managed service providers considering a shift into cloud services are faced with a number of considerations: What should I offer? How much do I need to lay out in infrastructure costs? How can I get the word out? Each of those three questions demand answers that, if incorrect, could severely impact an MSP’s success.

Read More >

As 2011 winds down and most folks are looking ahead to the year ahead, the crystal ball is getting quite a workout. Will the economy rebound? Will the channel adapt to new technologies and new selling models? Will the Denver Broncos win the Super Bowl?

Read More >

Every once in a while we hear about partnerships between two IT companies that have nothing to do with technology, yet those partnerships leave a lasting impression on the technology space at large. Such is the case with IT services vendor NetEnrich and solution provider Heartland Technology Solutions, which have paired to help out the victims of the devastating tornado that hit the Joplin, Mo., area in May 2011.

Read More >

Get a group of managed services providers in a room together and the talk invariably turns to mergers and acquisitions. It’s one of the ultimate goals for some small-business owners – that another company would find enough value in their business to actually want to acquire it. As a result, it’s no surprise M&A was a topic of two panel discussions at the 2011 N-able Partner Summit last week in Scottsdale, Ariz.: One from the buyer’s point of view (acquirer) and the other from the seller’s point of view (acquiree).

Read More >

N-able partners who use N-able Backup Manager will be treated to a slew of new features designed to help them make the leap further into virtualization and cloud services.

Read More >

One of the underlying conversations at the 2011 N-able Partner Summit involves managed print services. Indeed, two of the event’s sponsors are Oki and Xerox, which both have been putting on their managed print services game faces of late. In some ways, MSPs must now compete with printer and copier dealers. But Oki and Xerox also want to partner with MSPs.

Read More >

N-able is tasking its managed services partners with the goal of 100 percent growth in the next year, matching the goal it set at its 2010 N-able Partner Conference but giving MSPs additional tools to help them get there a little easier.

Read More >

InFocus is hoping its new Mondopad tablet will usher in a new stream of customers as the digital display maker turns its focus to visual collaboration and communication. And if the response by MSP Chris Wiser is any indication, InFocus has hit the target.

Read More >

For those times when everything is simply too much, Siemens Enterprise Communications has created a set of offerings aimed at the MSP space that potentially enable service providers to offer modular services to their customers.

Read More >

The proliferation of cloud computing, software as a service, VoIP and video communications has been a boon for companies that can handle the load on their networks. But for smaller companies, such bandwidth-intensive applications just don’t – or can’t – work on their existing connections. Enter Metro Ethernet.

Read More >

Cloud computing has gained a foothold among small and midsize companies because of its cost efficiencies and it ability to provide services that those companies might otherwise not be able to afford. But service level agreements have been elusive in the cloud space, leading many companies to shy away from moving their mission-critical apps outside the physical data center. But take heart: Doyenz, a cloud-based IT services platform provider, is offering a 100 percent uptime service level agreement (SLA) for Shadowcloud, its cloud-based IT services platform. Here are the details.

Read More >

Networking management and monitoring software vendor SolarWinds has made upgrades to its Orion IP SLA Manager and Orion NetFlow Traffic Analyzer (NTA) modules to integrate more tightly with Cisco Systems offerings.

Read More >

Managed services have emerged as a popular way for companies to reduce both cost and IT footprint. But here’s the irony: The very traits that make managed services so compelling have also started to make margins shrink for services providers, according to Gartner, the research firm. Here are the details.

Read More >

CloudShare now has another offering in its collection of cloud services for end-customers. The latest move involves VMforce, the joint technology offering recently announced between VMware and Salesforce.com. Here are details.

Read More >

Videoconferencing vendor Polycom is again making inroads in the unified communications space through strategic alliances – this time with Juniper Networks. But there’s also a managed services story here, since more and more of these video partnerships ultimately target service providers. Here are some perspectives.

Read More >

IP communications provider Global Crossing has tapped Juniper Networks to help in its effort to provide a more robust managed services offering. Here are the details.

Read More >

Web hosting provider SingleHop has a new partner program for resellers looking to jump into providing a managed hosting service to their customers. Here’s a look.

Read More >

Avaya is embracing a less-is-more philosophy regarding its managed services program for the channel. At its 2010 Global Sales and Americas Partner Conference this week in Nashville, Avaya unveiled a retooling of its managed services program. Here are the details.

Read More >

Changes in the way companies receive and consume data are forcing many MSPs to change the way they manage that data. And as that relationship becomes more complex, so, too, should the way MSPs manage the information about that data.

Read More >