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Five Ways MSPs Can Engage Customers During Transition Periods
Posted June 30th, 2009 by Andrew Pohran
I can’t really say that I look forward to transition periods. Activities like searching for a new job, taking on a new role at work, or moving to a new place of residence equal long hours and (often) sleepless nights. But there’s also something I like about transition, something fascinating: I can control the outcome of the activity. I can choose a new job. I can create structure and processes in a new role at work. And I can paint walls, install flooring, and make numerous renovations in a new home.
The Real Key to Managed Services Success
Posted June 2nd, 2009 by Andrew Pohran
“Before anything else, preparation is the key to success.” Variations of this quotation have been attributed to Alexander Graham Bell, Henry Ford and other revolutionaries in our history. I’m not sure if anyone really knows who coined the phrase…but I don’t think anyone would contest its truthfulness. Planning and success go together like PB&J. And although we are fairly comfortable in planning our business meetings, sales pitches and supporting data I’m willing to bet that most managed service providers do not sit down and plan a marketing strategy.
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