Archive for November, 2011

The Zenith Infotech-Zenith RMM Deal: Will Financial Details Emerge?

Deeper details about Zenith Infotech‘s financial state may potentially emerge. Zenith Infotech, which defaulted on a bond payment in September, has been ordered by the Mumbai high court to disclose details about the recent Zenith RMM business spin-off, according to the Economic Times. If those Zenith Infotech-Zenith RMM financial details emerge, it could shed light on a range of matters. Here’s why.

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Cloud Security: StillSecure Joins Rackspace Cloud Program

StillSecure, which focuses on managed network security, has joined the Rackspace Cloud Tools Program. Anecdotal evidence suggests that StillSecure’s Cloud Security Monitoring Service (Cloud SMS) is catching on with a range of cloud providers.

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MSP Builds Cloud Storage Services Atop NetEx, Tivoli

Triangle, a managed service provider that specializes in disaster recovery services, is leveraging a NetEx appliance and IBM’s Tivoli platform for a new cloud-based storage offering. The announcement comes a few days after IBM said MSPs will be the company’s next-generation business partners.

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MSPmentor 250: Brotherton Looks Back & Ahead At ConnectWise

When the IT Nation conference kicks off Nov. 9 in Orlando, dozens of MSPmentor 250 members — managed services experts, entrepreneurs and executives — will be on hand. Among the folks we hope to meet: ConnectWise CTO Linda Brotherton (pictured). MSPmentor recently spoke with Brotherton to gain some high-level thoughts about ConnectWise’s software development strategy. Now, we’re curious to know what’s on tap for 2012.

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Can Friends Survive as Business Partners?

Across the managed services market, it’s easy to spot friends who became business partners. But can those friendships survive the day-to-day stress of business development and business management? I’ll answer that question by sharing my own personal experiences.

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Memo to MSPs: Prepare for Cloud Storage Segmentation, Shakeout

Cloud storage: Those two words have generated a vendor and service provider stampede. Dozens of vendors — often backed by venture capitalists and angel investors — now promote cloud storage and cloud backup into the MSP market. But take a closer look and you’ll find new segments (beyond traditional backup and recovery) emerging. The latest examples include Axcient launching a cloud continuity service, and Doyenz connecting the dots between on-premise virtualization and cloud-based virtualization services.

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Webcast: Service Level Agreements Done Right

How do you need to adjust your service level agreements to blanket cloud services and managed services? We’ll share the answers this Wednesday, November 2, at 2:00 p.m. eastern during our next Channel Expert Hour webcast. Register now to join us, and you’ll hear from experts who have developed successful SLA agreements for cloud services and managed services.

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Quosal iPad App Gains Visual Reporting, More Data Management

Quosal, which develops quoting and sales proposal software for VARs and MSPs, has upgraded its Order Porter Mobile solution for Apple’s iPad. The benefits: iPad users now have visual quoting capabilities, and managers and sales personnel can now break down company-wide data by sales offices, locations or individual company representatives.

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Ricoh Launches Managed Document Services (MDS) 2.0

Ricoh Company has launched Ricoh Managed Document Services 2.0 (MDS 2.0). The new version is part of Ricoh’s broader three-year plan to enhance its global MDS infrastructure. Ricoh began the three-year MDS initiative in January, 2011. Here’s the update.

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Help Wanted: Technology Marketing Pros, Network Engineers

Several new career opportunities have surfaced on the MSPmentor Job Board. Companies around the U.S. and abroad are looking for talent on both the sales and development side of their operations. So dedicate a few minutes of your busy Tuesday to checking up on the MSPmentor Job Board to see if any of the latest postings catch you eye.

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Bocada Releases ‘Vision’ for Data Protection in Virtual Environments

Bocada, a data protection specialist, is taking its business into virtual environments with the new Bocada Vision solution. Vision is a DPSM (data protection service management) solution designed to protect information in virtual environments.

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Splashtop Pro: Remote Desktop Management for SMBs?

Splashtop, which develops a remote desktop management solution, is extending beyond the consumer market into the SMB sector. The company has released Splashtop Pro specifically for SMBs, and Splashtop Chief Marketing Officer Cliff Miller says the company already has SMB customers ready to use the solution. The big question: Can Splashtop differentiate from well-known publicly held companies like LogMeIn and Citrix Systems?

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ForeScout Network Access Control Targets Hosters, MSPs

ForeScout, a network access control (NAC) specialist, has launched CounterACT for cloud hosting providers and managed service providers. The big question: Can ForeScout carve a market niche for itself when the vast majority of MSPs already offer some form of managed security services?

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