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Vertical Managed Services: Cabinet NG Inks Pact With Legal Partner
Posted July 6th, 2011 by John Moore
Cabinet NG, a software vendor pursuing document management and workflow management, is beginning to see a vertical focus among its VARs and managed services providers (MSPs). The legal market provides one example. The company recently reported a VAR agreement with Summit Global Services, which targets litigation support and e-discovery. Summit, a solution provider based in Richmond, Va., also pursues opportunities in the medical, insurance and financial sectors. Cabinet NG also partners with Maya Assurance in the insurance industry.
Microsoft Worldwide Partner Conference Meets Managed Services
Posted July 5th, 2011 by Joe Panettieri
When Microsoft Worldwide Partner Conference 2011 (WPC11) starts July 10 in Los Angeles, it’s safe to expect plenty of cloud computing buzz. But there will also be considerable managed services chatter. A case in point: ConnectWise will be on hand to describe recurring revenue business models to VARs and MSPs attending WPC11.
Vertical Market Managed Services: Appia Sold On Real Estate
Posted July 5th, 2011 by Nicholas Mukhar
Here’s a slightly different spin on the real estate vertical. Appia Communications Inc. is promoting its managed services and telecom services to owners of office buildings and campuses throughout Indianapolis, Ind. The pitch: Appia claims its telecom services can cut telecom bills by about 50 percent, allowing landlords and building owners to potentially reduce tenants’ cost per square foot.
SOHO Customers: A Real Opportunity for Managed Services?
Posted July 5th, 2011 by Dan Berthiaume
We all know the benefits of telecommuting. A range of factors — mobile computing, broadband access, corporate downsizing — has fueled the market for home-based corporate offices and home-based businesses. Now here’s the riddle for managed services providers: Are SOHO customers and home-based executives worth your time and effort to engage? Or are they high-maintenance, low-margin audiences whom you should avoid?
How to Improve MSP Efficiency and Customer Satisfaction
Posted July 5th, 2011 by Eric Townsend
I’m not afraid to admit it – especially here – I love Star Trek. It goes along with loving technology, don’t you think? One of my favorite scenes happens in the 1986 movie “Star Trek IV: The Voyage Home” when Scotty, the engineer, picks up a mouse and speaks into it. “Computer,” he says in his thick Scottish brogue. “Computer?”
SMBs Need Web Analytics Help
Posted July 5th, 2011 by Dan Berthiaume
Web analytics remains big business in the US. The San Jose/Silicon Valley Business Journal recently quoted a Forrester Research analyst as saying web analytics generates $500 billion to $600 billion worth of annual revenue in the US and is growing at double-digit rates. While Forrester does not break down how much of that growth is being produced by SMB customers, the SMB market certainly has plenty of need for managed web analytics services. Here’s why.
Microsoft Worldwide Partner Conference Road Trip: Join Us
Posted July 1st, 2011 by The VAR Guy
It’s not quite the Wolfpack. But MSPmentor and The VAR Guy have a special offer for readers who are traveling from San Francisco to Los Angeles for Microsoft Worldwide Partner Conference 2011. Up to three readers are invited to join the ultimate road trip — driving down the California coastline on July 9 (Saturday) and July 10 (Sunday) — before arriving at Microsoft WPC 2011. Here are the details.
