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Managed Services & Cloud Services Blog for VARs & MSPs

Join Us Today: How to Build Your Service Desk

Posted July 20th, 2011 by Joe Panettieri

How can you optimize your service desk to (A) improve customer satisfaction and (B) scale your managed services business? Join our next MSPmentor Live webcast today (Wednesday, July 20, 2:00 p.m. eastern) and ask our experts your top questions. Our guest speakers will describe how to build, automate and scale your service desk to improve operational efficiency, customer support and customer loyalty.

Our guest experts include:

Dusten Tornow, managed services practice manager, MSN Communications Inc.
Thiru Sadogopan, director of infrastructure for managed services, Apps Associates
Sandeep Soman, senior principal product manager, Nimsoft (the event’s sponsor)

Our team looks forward to your questions and comments during the webcast. Register now to join us.