Our next MSPmentor Live webcast is this Wednesday, October 20 at 2:00 p.m. eastern time. During the live webcast, our guest speakers will describe how you can potentially double your managed security revenues in 2011. I hope you join us since we’ll answer dozens of attendee questions during the discussion. Here’s a closer look at our guest speakers and what we’ll cover.
Here’s the rundown…
Wednesday, Oct. 20, 2:00 p.m. eastern
- Topic: How to double your managed security revenues in 2011
- Guest Speaker 1: Gerard Kane, CEO, MSP Services Network — a master MSP that serves dozens of regional VARs and MSPs
- Guest Speaker 2: John Endter, president of E Squared C, a top security solutions provider in Nevada
- Guest Speaker 3: TJ Alldridge, marketing manager, Trend Micro (the event’s sponsor), offering additional partner trend insights
- Moderator: Yours truly, once again posing attendee questions to our speakers
- Join Us: Registration is simple for this MSPmentor Live webcast
Five Reasons to Register Now
- Honest Advice: Gerard Kane is an outspoken MSP leader. Got a question? He’ll answer it.
- Competitive Insight: John Endter competes successfully in Nevada, where the economy has been especially hard hit.
- Next Moves: TJ Alldridge can tell you where Trend Micro’s MSPs are heading next. Hint: The next opportunity pushes beyond security.
- Dollars and Cents: Per user or per device pricing? We’ll cover that and more.
- Interactive Dialog: We cover dozens of attendee questions during our webcast. Join us and pose your questions.
Thanks so much for your continued engagement with our online events and media brands.
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Posted In: Australia | EMEA (Europe, Middle East, Africa) | Events | Managed Security Services | North America | Sales
Tags: E Squared C | Gerard Kane | John Endter | Managaed Security Services | Managed security services | Managed Services Education | Managed Services Webcast | MSP Services Network | MSPmentor Live | MSPSN | Recurring Revenue | TJ Alldridge
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What is managed security services and what does it actually secure? Two questions a customer must definitely understand. I once dealt with a client who engaged the services of a large regional managed security service provider delivering both managed IPS and firewall. During our review we discovered that the client’s network was riddled with security problems, the largest of which was an email bot sending out 10s of thousands of SPAM email daily. And how did the venerable MSSP miss this not-so-minor problem? They were only watching INBOUND traffic.
IT security is literally a 2-way street. Unless one is devoting time to monitoring network access, what data is being accessed, sent, received and who is doing it, the idea of managed security services is a bit pithy.
I also think it’s a rather lofty goal to even suggest managed security services are practical. It’s an attempt to apply process control, via signatures and pattern recognition, to an inherently dynamic and very human-driven operation. Machines cannot manage people. People must manage people. Most security technology today, from firewalls to data loss prevention systems, are mechanized attempts to impose machine-control on human behavior. We all know well that’s worked out.
I guess I’m playing devil’s advocate with my threads today but I’m also not afraid to call “Squirrel” when I see one. The venerable firewall fills an important role to be sure. But once the rules are in-place, monitoring operations for abuse, leaks, exploits and what not sort of falls outside of the device’s sweet spot. Again, I got back to my initial question: what kind of managed security are we talking about?
Security is one of those things where a little bit-o-security can go a long way if it’s married to sound management process. Management should be able to access operational status on-demand without having to bother the MSSP and determine their own exposure level. Yes, the CUSTOMER should be able to determine their own exposure level without having to rely upon the MSSP. A professional does the right thing performing their services while empowering the customer with knowledge so they can verify for themselves they’re getting the value for which they contracted. Maybe I’m just cynical? I have been on both sides of the service formula so maybe I’m just practical. I recall a conversation with a IT security consultant who didn’t believe in imparting basic security knowledge to his customers. His response was: “then they wouldn’t need me.” Whatever happened to independence?