The MSPmentor blogging team was pulled in multiple directions this week. Alas, here are seven managed services blog entries we didn’t have a chance to write for the week ending Sept. 24, 2010.
7. New Prescription: MSP University, which helps VARs and resellers to develop managed services business practices, has launched a sister site called Healthcare IT University. You’ll find details here.
6. On the Move: ConnectWise CEO Arnie Bellini recently completed his third Iron Man competition. The latest competition had Bellini on the move for 13-plus hours in 95-degree heat. I’m not sure I can do anything well for 13 hours. Except sleep…
5. Printing Money?: Ricoh Americas Corporation has landed in Gartner’s Magic Quadrant for managed print services (MPS) worldwide. Assuming you value the Magic Quadrant designation, the news sounds great for end-customers. But are MSPs profiting from Ricoh’s managed print strategy? I need to take a closer look.
4. Picture This: Microsoft has launched a range of videos an educational information about Windows Intune, the SaaS-based remote management platform for Windows desktops. Windows Intune is in beta now, with a commercial debut expected in 2011. Separately, Microsoft continues to host private discussions with MSPs about Windows Intune.
3. Automating Help: Live Virtual Help Desk plans to leverage Autotask‘s PSA (professional services automation) platform to manage “thousands of service calls and transaction for MSP clients. Autotask competes in the PSA market against entrenched rivals like ConnectWise and Tigerpaw.
2. Shaking Hands: Kaseya Executive VP Jim Alves will likely attend the Tigerpaw User Conference (Oct. 6-8, Dallas). Kaseya is building its own Business Center PSA offering but continues to partner with third-party PSA providers. More details on Kaseya’s Q4 strategy soon…
1. Time to Unplug: Steal a page from HTG Peer Groups and spend more time working on life-work balance.
That’s all for now. Thanks so much for reading MSPmentor and for joining in our daily dialog.
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Posted In: Platforms | Professional Services Automation (PSA) | Remote Monitoring & Management Software
Tags: Arnie Bellini | Autotask | ConnectWise | Healthcare IT University | HTG Peer Groups | Jim Alves | Kaseya | Live Virtual Help Desk | managed print services | MSP University | Professional Services Automation | PSA | Ricoh | Windows Intune
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Great stuff going on in the industry. Joe, thanks for keeping on top of it all.
Stu
Stu: Never a need to “thank” the MSPmentor team for staying on top of the news. We enjoy the chatter and the online discussion.
-jp
Way to go Arnie!
Hi Joe;
Thanks for reporting on MSP University’s new initiative, Healthcare IT University. After much consideration, we decided that the Healthcare IT market and tremendous opportunity for Healthcare IT providers in this market required its own separate, distinct identity and presence, allowing us to focus specifically on this vertical market and the providers that serve it by enlisting industry experts, thought leaders, practitioners and manufacturers, vendors and distributors that specialize in Healthcare IT to help develop and deliver meaningful education, training, resources and tools focused on Healthcare IT service and solution delivery.
Healthcare IT University’s very first deliverable is “The Guide to a Successful Healthcare IT Practice” – a 2 volume resource that we feel will empower and educate the Healthcare IT Provider channel the way our “The Guide to a Successful Managed Services Practice” did for the Managed Services channel, and help providers interested in learning about the HIT market and the opportunities made available through the HITECH and ARRA Acts; which provide stimulus funding for qualifying practitioners and hospitals to invest in IT solutions, build successful, profitable Healthcare IT Practices. These resources are available at http://www.hitu.us.
Thanks again, Joe.