Archive for August, 2010

SaaS: Roberto Cavalli Makes Google Apps Fashionable

Famed Italian fashion house Roberto Cavalli has chosen to migrate their employees to the Google Apps cloud productivity suite — bringing them estimated infrastructure cost savings of a stylish 40,000 Euros (that’s about $52,000 USD) per year. Here are some quick details.

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LabTech and Scorpion: RMM Meets Authentication

LabTech Software, the remote monitoring and management (RMM) software specialist, is working more closely with Scorpion Software. The move is noteworthy for two reasons: Scorpion’s software allows MSPs to more effectively protect small business networks. Plus, Scorpion also has a close working relationship with Kaseya. Not by coincidence, competition between LabTech and Kaseya seems to have escalated in recent months. Here’s some more background.

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Kaseya Cloud Software: ASCii Group and Cloud Services Depot Go Live

After several months of waiting, it sounds like a growing list of partners are now ready to offer Kaseya’s cloud-based managed services tools to VARs and managed services providers. The latest Kaseya cloud partners to go live include ASCii Group and Cloud Services Depot. Here’s the update.

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Citrix Online: Free GoToManage, GoToAssist Pro Trial for MSPs

It’s been roughly six months since Citrix Online acquired Paglo — the SaaS-based remote monitoring platform. Now, Citrix Online is taking new steps to recruit MSPs, IT consultants and IT administrators onto the former Paglo platform, now called GoToManage. The effort includes free SaaS trials for channel partners and IT managers. Here’s the update.

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Managed Services Acquisition: White Glove Grabs Another MSP

White Glove Technologies this week acquired RIATA Technologies, creating a $10 million-plus entity with more than 80 employees in Central and South Texas. Both companies are ranked in the MSPmentor 100. According to White Glove, the newly expanded company becomes the largest MSP based in Texas and focused solely on SMBs in the state.

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Hybrid Cloud: Real Opportunity or Vendor Propaganda?

The buzz is growing. More and more people are sending me news releases, pitches and story ideas related to The Hybrid Cloud. In theory, hybrid cloud solutions blend on-premises hardware and software with cloud- and SaaS-centric offerings. But is the hybrid cloud real — or is it something created by on-premise legacy vendors that don’t want to look like yesterday’s news? Here are some perspectives.

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CompTIA Breakaway: Managed Print Services Reality Check?

Call me surprised: Managed print services (MPS) seems to be an obvious recurring revenue opportunity for VARs and MSPs. But so far, fewer than 30 percent of top MSPs offer managed print services to their end-customers, according to our MSPmentor 100 report (2010 edition). Will more MSPs embrace the managed print opportunity? Or is there something inherently wrong with the MPS market? We could get some answers during the CompTIA Breakaway conference (San Antonio, Aug. 9-12). Here’s why.

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Mezeo and DataDirect Partner To Deliver Mission-Critical Applications

Mezeo Software has inked a partnership with data infrastructure provider DataDirect Networks (DDN) to deliver DDN’s Web Object Scaler (WOS) on the Mezeo Cloud Storage Platform, allegedly easing scalability of complex applications. Here’s the scoop.

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CompTIA Breakaway: Where Cloud Meets Managed Services?

Plenty of MSPmentor readers are heading to CompTIA Breakaway (Aug. 9-12, San Antonio). No doubt, the conference will stir plenty of cloud channel chatter. I wonder: How many VARs and MSPs attending Breakaway generate some revenues from cloud and SaaS applications right now? Also, how will the worlds of managed services and cloud computing converge? Here are some clues.

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Five Sales Plays That Separate MSP Leaders from Laggards

I have observed the very best MSP sales pros in action and I have witnessed the very average MSP sales “wannabes” perform at a much lower level. What do winning MSP salespeople do — day in and day out — to separate themselves and their companies from the competition? Here are five behaviors that separate winning sales pros from the rest of the pack.

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Bluehawk Networks: Dell Partner Makes Managed Services Push

When it comes to the managed services, Dell partners have been mostly quiet in recent months. But listen closely and you’ll hear some managed services and cloud chatter from Bluehawk Networks, a Dell partner that’s making acquisitions to expand its SMB and Fortune 1000 customer reach. Here are the details.

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eGestalt Launches “Managed Compliance Provider” Program

With security policy compliance a hot-button issue among the likes of Microsoft and Google, it’s no surprise that technology companies are looking to help MSPs ease their standards-minded customers’ minds. Enter eGestalt, which has launched their “managed compliance provider” partner program, designed to give MSPs a SaaS solution to ensure IT compliance — and give them a recurring revenue stream. Here’s the scoop.

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SaaS: How To Back Up Google Apps

Google might seem infallible at times, but the truth is that data does disappear from the Google Apps SaaS productivity suite now and then. To address the problem, Backupify and Spanning Backup are two options designed to let enterprise Google Apps solutions providers back up and protect vital cloud-based data. Here’s the scoop.

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