Comments on: EMA: Customers Plan To Use More Managed Security Services http://www.mspmentor.net/2010/07/09/ema-customers-plan-to-use-more-managed-security-services/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 23:41:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joe Panettieri http://www.mspmentor.net/2010/07/09/ema-customers-plan-to-use-more-managed-security-services/comment-page-1/#comment-54616 Joe Panettieri Tue, 13 Jul 2010 11:53:49 +0000 http://www.mspmentor.net/?p=9517#comment-54616 Paul: Fax and vinyl albums -- poised for big comebacks in 2011... -jp Paul: Fax and vinyl albums — poised for big comebacks in 2011…
-jp

]]> By: Paul K http://www.mspmentor.net/2010/07/09/ema-customers-plan-to-use-more-managed-security-services/comment-page-1/#comment-54607 Paul K Tue, 13 Jul 2010 06:32:04 +0000 http://www.mspmentor.net/?p=9517#comment-54607 The majority of the major Security as a Service players are oblivious to the needs of MSPs. What's the point of delivering a cutting edge product when I need to "fax in a purchase order to get a license in a day or two." Seriously? When are these guys going to see the light? The majority of the major Security as a Service players are oblivious to the needs of MSPs. What’s the point of delivering a cutting edge product when I need to “fax in a purchase order to get a license in a day or two.” Seriously? When are these guys going to see the light?

]]> By: John Moore http://www.mspmentor.net/2010/07/09/ema-customers-plan-to-use-more-managed-security-services/comment-page-1/#comment-54559 John Moore Fri, 09 Jul 2010 20:51:22 +0000 http://www.mspmentor.net/?p=9517#comment-54559 Dpgolds: I'd like to hear more about your approach, if you have time. Dpgolds: I’d like to hear more about your approach, if you have time.

]]> By: dpgolds http://www.mspmentor.net/2010/07/09/ema-customers-plan-to-use-more-managed-security-services/comment-page-1/#comment-54558 dpgolds Fri, 09 Jul 2010 15:53:56 +0000 http://www.mspmentor.net/?p=9517#comment-54558 Interesting prediction. It seems strange to think that there are solution providers out there who aren't already positioning managed services of any kind as a cost reduction method (as insinuated with Crawford's advice), amongst the multitude of value add's inherent to the category. If the products are not already being positioned in this way, it seems counter intuitive to think that spending will increase during a time when businesses are "doing more with less". While we focus just on the end user and the workstation at GMS Live Expert, we work with our Partners to determine the actual appetite for our services with their customer base and targets, through our sales support endeavors. When Ovum's research is taken into consideration, I am not sure how relevant any of these aggregate findings are for the small VAR (despite the fact that the findings allow me to post my views) as there are so many segments of businesses all with different economics and outlooks. At the end of the day it's the conversations with customers that matter. Interesting prediction. It seems strange to think that there are solution providers out there who aren’t already positioning managed services of any kind as a cost reduction method (as insinuated with Crawford’s advice), amongst the multitude of value add’s inherent to the category.

If the products are not already being positioned in this way, it seems counter intuitive to think that spending will increase during a time when businesses are “doing more with less”.

While we focus just on the end user and the workstation at GMS Live Expert, we work with our Partners to determine the actual appetite for our services with their customer base and targets, through our sales support endeavors.

When Ovum’s research is taken into consideration, I am not sure how relevant any of these aggregate findings are for the small VAR (despite the fact that the findings allow me to post my views) as there are so many segments of businesses all with different economics and outlooks. At the end of the day it’s the conversations with customers that matter.

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