Archive for April, 2010

SaaS: Microsoft Promotes BPOS to HTG Peer Groups

Microsoft’s latest SaaS and cloud move involves targeted promotions into influential channel organizations. One prime example: Microsoft is promoting BPOS (Business Productivity Online Suite) — including Exchange Online and SharePoint Online — into HTG Peer Groups, which includes dozens of MSPs and VARs. Here are the details.

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Potential Symantec MSP Moves: Level Platforms, Others Keep Watch

When I heard Symantec is potentially preparing to acquire a remote monitoring and management (RMM) software company, I reached out to a range of industry executives for perspective. Quite a few executives gave me a polite “no comment” reply. But Level Platforms CEO Peter Sandiford weighed in with some bigger-picture perspectives on the evolving RMM market. Here they are.

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Government Customer Embraces Lawson’s Cloud Move

Lawson Software, which focuses on enterprise resource planning, human capital management among other products and services, recently disclosed plans to offer its Enterprise Management Systems and Talent Management suite via Amazon Elastic Compute Cloud. Now, a government customer has stepped up to embrace Lawson’s cloud strategy. Here are the details.

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Salesforce.com Prepares to Engage MSPs

For about a year now, I’ve been hearing occasional chatter about Salesforce.com’s plans to more aggressively engage managed services providers. Finally, the SaaS and cloud chatter seems to be evolving into a formal Salesforce.com strategy involving MSPs. And I suspect we’ll hear some Salesforce.com details during the Ingram Micro Seismic partner conference, scheduled for June 7-9 in Dallas. Here’s why.

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Symantec: Ready to Buy Managed Services Software Company?

Symantec is taking another look at the managed services software market, and mulling a potential acquisition in the area of remote monitoring and management (RMM) software, according to three separate sources close to Symantec. Here are the potential implications for MSPs.

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Seven Managed Services Blog Entries We Didn’t Write: April 2

Another week of planes, trains and automobiles is over. We covered lots of ground. But as always, there were managed services stories that MSPmentor didn’t nail down. Here are seven managed services blog entries that MSPmentor didn’t have time to write for the week ending April 2, 2010.

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Two Traits All Top MSPs Must Have In Common

Are there any common traits among top managed services providers? Or, let me pose the question a different way: Are there any common traits among top small business owners and entrepreneurs? I mulled those questions while I read Outliers: The Story of Success, by Malcolm Gladwell. The more I thought about it, the more I realized most insanely successful entrepreneurs have two things in common.

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Quest Software Continues PacketTrap MSP Investments

As you may recall, Quest Software in December 2009 purchased PacketTrap — a remote management and monitoring platform. Fast forward to the present, and Quest seems to be making significant, continued investments in PacketTrap. Here’s the update.

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Savvis Pursues Cloud Governance

Savvis Inc. is aiming to provide what the company believes cloud providers typically lack: policy and governance. Ken Owens, vice president of security and virtualization technology at Savvis,  said vendors aren’t thinking about the policy and governance issues around resource allocation. Those issues deal with questions such as, “Which resources have priority within an application stack?” But that’s not all…

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Google Apps: Pros and Cons

Some users claim the browser-based Google Apps productivity is a bastion of good software design, solid infrastructure, and instant cost savings. But some worry that Google Apps could be a privacy nightmare — not to mention the potential legal issues it raises, especially when a regulatory body enters the picture. The City of Orlando is adopting Google Apps for the former reasons, while Yale has announced they’ll be putting off their migration for the latter. Here’s a closer look.

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Dell to Enter Managed Print Services Market?

The rumors are back: After beta testing some managed print services with partners in 2009, Dell might be ready to officially enter the managed print services market. There’s nothing 100% official yet, but there’s plenty of chatter in the market. Here’s the update.

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Vadis, MailGuard Ink SaaS Security Partnership

SaaS continues to gain momentum in Australia. A prime example: VADIS Systems, the Australian IT distributor with a focus on Virtualization and Cloud environments, added MailGuard services to their arsenal. Here are some quick details.

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