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UK Universities Consider Shared Managed Services
Posted January 4th, 2010 by Joe Panettieri
What if dozens or hundreds of separate businesses could unite and gain economies of scale through shared managed services? That’s the potential scenario in the United Kingdom, where universities are considering shared managed services and cloud services. Here’s why managed service providers should care.
Best Buy Advertises Remote Managed Services
Posted January 4th, 2010 by Joe Panettieri
Best Buy’s Geek Squad is trying to move beyond VW Beetles and reactive on-premise IT support. The retail giant has launched U.S. television advertisements promoting proactive remote support — no car ride required. Should managed service providers be worried about so-called Geek Squad Virtual Agents?
Cranking Up MSP Cash Flow: 3 Key EBITDA Generating Moves
Posted January 4th, 2010 by Nimsoft Guest Blog
Adios 2009! Great to see you! In the rear view mirror, that is. Congrats to all those MSPs that persevered through the melt down — and even grew their business through the dismal macroeconomic climate. I’m on the record for calling 2010 a banner year for MSP revenue growth — but what about profit? EBITDA? Anybody that has ever talked to an investment banker, thought about selling their business, or buying someone else’s business knows that EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) is a proxy for operating cash flow and one of the key multipliers that goes into an MSP business valuation. Is your business model shaped to achieve record EBITDA as your revenue trajectory zooms?
Transitioning from VAR to MSP: Podcast Part II
Posted January 4th, 2010 by Joe Panettieri
Back in a May 2009 podcast, I spoke with David Schafran and Michael Coopersmith about how a consultant can help a solutions provider transform into a managed service provider. Fast forward to December 2009, and I followed up with Schafran (president of Transformation Strategies Inc.) and Coopersmith (owner of Integrated Technology Systems of New York City) to see how the the business transformation was proceeding. Here is part two of the two-part podcast.
