Comments on: Best Buy Advertises Remote Managed Services http://www.mspmentor.net/2010/01/04/best-buy-advertises-remote-managed-services/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 18:25:29 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: proactive support http://www.mspmentor.net/2010/01/04/best-buy-advertises-remote-managed-services/comment-page-1/#comment-54537 proactive support Wed, 07 Jul 2010 14:05:41 +0000 http://www.mspmentor.net/?p=5510#comment-54537 I think, eventually, all the internet or computer related (I say more - all the electronics related) companies will move from usual form of support to a remote support services, because it will be cheaper, more effective and easier. I think, eventually, all the internet or computer related (I say more – all the electronics related) companies will move from usual form of support to a remote support services, because it will be cheaper, more effective and easier.

]]> By: Joe Panettieri http://www.mspmentor.net/2010/01/04/best-buy-advertises-remote-managed-services/comment-page-1/#comment-51805 Joe Panettieri Tue, 05 Jan 2010 19:31:13 +0000 http://www.mspmentor.net/?p=5510#comment-51805 Mike: I'm not familiar with SupportSpace but your comment reminds me of another consumer-driven remote support company: <a href="http://www.thevarguy.com/2009/08/26/iyogi-emerging-tech-support-guru/" target="_blank" rel="nofollow">iYogi</a>. I'll check out SupportSpace. -jp Mike: I’m not familiar with SupportSpace but your comment reminds me of another consumer-driven remote support company: iYogi. I’ll check out SupportSpace.
-jp

]]> By: Mike Cooch http://www.mspmentor.net/2010/01/04/best-buy-advertises-remote-managed-services/comment-page-1/#comment-51787 Mike Cooch Tue, 05 Jan 2010 07:10:56 +0000 http://www.mspmentor.net/?p=5510#comment-51787 I find it interesting that they are outsourcing all of the remote services to a company called SupportSpace based out of San Fran and Israel. SupportSpace uses a proprietary platform to get techs on the fly - no full timers. I've got to believe this is going to make it very tough to deliver the kind of account management and accountability a business would want, but probably a fine model for home users. Mike Cooch www.everonit.com www.smbitpros.com I find it interesting that they are outsourcing all of the remote services to a company called SupportSpace based out of San Fran and Israel. SupportSpace uses a proprietary platform to get techs on the fly – no full timers. I’ve got to believe this is going to make it very tough to deliver the kind of account management and accountability a business would want, but probably a fine model for home users.

Mike Cooch
http://www.everonit.com
http://www.smbitpros.com

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