Comments on: Buyout: MSP Services Network Acquired http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 15:37:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jim Van http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51645 Jim Van Mon, 28 Dec 2009 04:43:39 +0000 http://www.mspmentor.net/?p=5126#comment-51645 Great interview! I've been wanting to get to it since you posted it, and just found time this evening. Amy: Congratulations, and best of luck moving forward. You developed a great service offering and leave it as a nice legacy. Hope to see you around on various boards, etc.... Gerald: Like everyone else, looking forward to see what MSPSN 2.0 turns out to be. Best of luck! Jim Van Logicomm, Inc. http://www.logicomm-inc.com Great interview! I’ve been wanting to get to it since you posted it, and just found time this evening.

Amy: Congratulations, and best of luck moving forward. You developed a great service offering and leave it as a nice legacy. Hope to see you around on various boards, etc….

Gerald: Like everyone else, looking forward to see what MSPSN 2.0 turns out to be. Best of luck!

Jim Van
Logicomm, Inc.
http://www.logicomm-inc.com

]]> By: Joe Panettieri http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51622 Joe Panettieri Fri, 25 Dec 2009 13:45:38 +0000 http://www.mspmentor.net/?p=5126#comment-51622 Barbara: Never a need to "thank" me for content. I enjoy scanning the reader comments (like yours) as much as I enjoy writing the blogs. -jp Barbara: Never a need to “thank” me for content. I enjoy scanning the reader comments (like yours) as much as I enjoy writing the blogs.
-jp

]]> By: Barbara Dove http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51619 Barbara Dove Fri, 25 Dec 2009 09:37:19 +0000 http://www.mspmentor.net/?p=5126#comment-51619 Thanks, Joe, for a great interview. Contratulations to Amy and her team. She's built a great company providing good support and advice to MSPs. We learn much from seeing how MSPs work to build, and how the infrastructure and processes are key to focus and better quality. Working together with many MSPs allows a Master to understand the best practices and improved customer service. I'm finding this an exciting time to be a growing part of this industry. Thanks, Joe, for a great interview. Contratulations to Amy and her team. She’s built a great company providing good support and advice to MSPs. We learn much from seeing how MSPs work to build, and how the infrastructure and processes are key to focus and better quality. Working together with many MSPs allows a Master to understand the best practices and improved customer service. I’m finding this an exciting time to be a growing part of this industry.

]]> By: Mark Crall http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51215 Mark Crall Wed, 09 Dec 2009 15:21:45 +0000 http://www.mspmentor.net/?p=5126#comment-51215 My congratulations to Amy (and team)! I would love to say the success of MSPSN was that is was founded on the most reliable and robust PSA in the cloud (Autotask) but I know the reality is that it was the hard work of amazing people like Chad, Steve, Nancy, Robin and Amy. I look forward to seeing what MSPSN V2.0 looks like. Mark My congratulations to Amy (and team)! I would love to say the success of MSPSN was that is was founded on the most reliable and robust PSA in the cloud (Autotask) but I know the reality is that it was the hard work of amazing people like Chad, Steve, Nancy, Robin and Amy. I look forward to seeing what MSPSN V2.0 looks like.
Mark

]]> By: Joe Panettieri http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51213 Joe Panettieri Wed, 09 Dec 2009 13:55:34 +0000 http://www.mspmentor.net/?p=5126#comment-51213 Sorry for the group reply but deadlines call so here we go... Tim@3: Here's a <a href="http://www.mspmentor.net/2009/12/09/mspsn-ceo-amy-luby-why-shes-selling/" rel="nofollow">follow-up interview with Amy Luby</a>. Thomas@4: PacketTrap has a strong following among network-centric MSPs. Doug@5: I will keep asking the multiple question. Jason@6: Gerard did share some "clues" about his plans for MSPSN but YouTube has a 10-minute limit and some of his tidbits of info were left on the cutting room floor. We will be sure to offer some additional coverage soon. Let me know how the DC seminar goes, and what you hear. Thanks. Sorry for the group reply but deadlines call so here we go…

Tim@3: Here’s a follow-up interview with Amy Luby.

Thomas@4: PacketTrap has a strong following among network-centric MSPs.

Doug@5: I will keep asking the multiple question.

Jason@6: Gerard did share some “clues” about his plans for MSPSN but YouTube has a 10-minute limit and some of his tidbits of info were left on the cutting room floor. We will be sure to offer some additional coverage soon. Let me know how the DC seminar goes, and what you hear. Thanks.

]]> By: Jason http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51212 Jason Wed, 09 Dec 2009 13:15:44 +0000 http://www.mspmentor.net/?p=5126#comment-51212 What a way to end the year, and an interesting pre-cursor to 2010. Any thought on what Gerard's specific plans are? He made it quite clear that he has change and new directions on his agenda and I am very intruiged about what new things we may see from MSPSN. As luck would have it, I'm at the CompTIA seminar in DC today. This should be an interesting morning. Jason What a way to end the year, and an interesting pre-cursor to 2010. Any thought on what Gerard’s specific plans are? He made it quite clear that he has change and new directions on his agenda and I am very intruiged about what new things we may see from MSPSN.

As luck would have it, I’m at the CompTIA seminar in DC today. This should be an interesting morning.

Jason

]]> By: Doug Geary http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51211 Doug Geary Wed, 09 Dec 2009 12:57:55 +0000 http://www.mspmentor.net/?p=5126#comment-51211 Interesting video Joe. I like the format, and particularly the timeline. Kane's perspective on price and due diligence was interesting, although I would still like to hear the answer to "how many multiples". Doug Interesting video Joe. I like the format, and particularly the timeline.

Kane’s perspective on price and due diligence was interesting, although I would still like to hear the answer to “how many multiples”.

Doug

]]> By: Thomas Fox http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51210 Thomas Fox Wed, 09 Dec 2009 12:20:55 +0000 http://www.mspmentor.net/?p=5126#comment-51210 Very interesting, particularly after last week's Quest/Packetrap deal. I think MSPSN's acquisition has a lot more day to day relevance to MSPs and our space than does Packetrap (I'd never heard of them before last week). 2010 will be a very interesting year. Tom Very interesting, particularly after last week’s Quest/Packetrap deal. I think MSPSN’s acquisition has a lot more day to day relevance to MSPs and our space than does Packetrap (I’d never heard of them before last week).

2010 will be a very interesting year.

Tom

]]> By: Tim Beard http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51205 Tim Beard Wed, 09 Dec 2009 06:28:59 +0000 http://www.mspmentor.net/?p=5126#comment-51205 Very interesting article, Joe. I just hope Amy got what she wanted out of the deal. Knowing her, she probably did. It's good to see her hard work and long hours have paid off (I hope). Tim Beard Networthy Systems Very interesting article, Joe. I just hope Amy got what she wanted out of the deal. Knowing her, she probably did. It’s good to see her hard work and long hours have paid off (I hope).

Tim Beard
Networthy Systems

]]> By: Joe Panettieri http://www.mspmentor.net/2009/12/08/buyout-msp-services-network-acquired/comment-page-1/#comment-51202 Joe Panettieri Wed, 09 Dec 2009 06:00:03 +0000 http://www.mspmentor.net/?p=5126#comment-51202 Hey Lux: I hope all is well. A few follow-up thoughts... 1. Master MSPs: I just don't see that many of them. 2. Are VARs low-hanging fruit for Master MSPs? If that was true, VARs would also be low-hanging fruit for MSP software providers. But not all MSP software providers are doing well. I think certain regions are facing slowing growth because many VARs/MSPs don't know how to push beyond initial customers. There are examples of success, tho. Check in with the Master MSPs I mentioned in the blog entry and I bet they can give you some key nuggets of information about their business performance, etc. 3. Video rough edges: We use standard solutions (Skype, standard webcams, Apple iMovie, etc.). If you need more info just send me an email (joe [at] NineLivesMediaInc.com). Best -jp Hey Lux: I hope all is well. A few follow-up thoughts…
1. Master MSPs: I just don’t see that many of them.
2. Are VARs low-hanging fruit for Master MSPs? If that was true, VARs would also be low-hanging fruit for MSP software providers. But not all MSP software providers are doing well. I think certain regions are facing slowing growth because many VARs/MSPs don’t know how to push beyond initial customers. There are examples of success, tho. Check in with the Master MSPs I mentioned in the blog entry and I bet they can give you some key nuggets of information about their business performance, etc.
3. Video rough edges: We use standard solutions (Skype, standard webcams, Apple iMovie, etc.). If you need more info just send me an email (joe [at] NineLivesMediaInc.com).

Best
-jp

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