Comments on: 10 Ways to Generate Recurring Revenue http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/ Managed Services Blog for Top Managed Service Providers Sat, 20 Mar 2010 04:17:58 +0000 http://wordpress.org/?v=abc hourly 1 By: Stuart Selbst http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50677 Stuart Selbst Thu, 12 Nov 2009 15:25:09 +0000 http://www.mspmentor.net/?p=4781#comment-50677 Joe, You know I will. At this time, my next trip to NY is to speak at SMB Nation East in April. Stu Joe,

You know I will. At this time, my next trip to NY is to speak at SMB Nation East in April.

Stu

]]> By: Joe Panettieri http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50676 Joe Panettieri Thu, 12 Nov 2009 11:31:47 +0000 http://www.mspmentor.net/?p=4781#comment-50676 Stuart: Let me know if/when your coaching travels take you to NY. All the best. -jp Stuart: Let me know if/when your coaching travels take you to NY. All the best.
-jp

]]> By: Stuart Selbst http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50672 Stuart Selbst Thu, 12 Nov 2009 00:09:51 +0000 http://www.mspmentor.net/?p=4781#comment-50672 Running a successful MSP is not just about providing computer or technology services, it is about providing SOLID business consulting services. One of the things that I make sure that the partners that I coach have, is a full toolbag of services that bring them recurring revenue. You need to basic toosl first. Jeff has set his company apart in the market by being an EXPERT with EHR. Too often we see the MSP be too "cookie cutter". If you want to generate more recurring revenue, then you need to show your value to the prospects. If you don't, you are just like everyone else. Coach Stu Running a successful MSP is not just about providing computer or technology services, it is about providing SOLID business consulting services. One of the things that I make sure that the partners that I coach have, is a full toolbag of services that bring them recurring revenue. You need to basic toosl first.

Jeff has set his company apart in the market by being an EXPERT with EHR. Too often we see the MSP be too “cookie cutter”. If you want to generate more recurring revenue, then you need to show your value to the prospects. If you don’t, you are just like everyone else.

Coach Stu

]]> By: Jeff Auerbach http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50668 Jeff Auerbach Wed, 11 Nov 2009 18:06:29 +0000 http://www.mspmentor.net/?p=4781#comment-50668 The list above provides a great way to generate recurring revenue for essential IT utility services. Everyone can and will offer these. What will be the differenetiator between service providers here? It's safe to say that there will be a race to the bottom on prices because the market will be flooded with providers of the services listed. What about taking it a step further into your client's business and provide services that can deliver enormous value. i.e., we have clients that use a specific EHR (Electronic Health Record); we have designed a recurring revenue strategy around providing expert support with this set of applications. We handle everything from application upgrades, module updates, phone support, and training. This focus has enabled us to grow quickly. Jeff Auerbach EMR Group, Inc. The list above provides a great way to generate recurring revenue for essential IT utility services. Everyone can and will offer these. What will be the differenetiator between service providers here? It’s safe to say that there will be a race to the bottom on prices because the market will be flooded with providers of the services listed.

What about taking it a step further into your client’s business and provide services that can deliver enormous value. i.e., we have clients that use a specific EHR (Electronic Health Record); we have designed a recurring revenue strategy around providing expert support with this set of applications. We handle everything from application upgrades, module updates, phone support, and training. This focus has enabled us to grow quickly.

Jeff Auerbach
EMR Group, Inc.

]]> By: Paul Barnett http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50662 Paul Barnett Wed, 11 Nov 2009 14:19:29 +0000 http://www.mspmentor.net/?p=4781#comment-50662 Dave, A lot of local services will make the move to the cloud in the coming years. Right now, I could easily see businesses opting for a cloud based file sharing service for the bulk of the collaboration needs. I am not quite sure it is to the point yet where an entire file server could be ditched for the cloud, but it isn't far away. Cheers, Paul Barnett Director of Marketing Virtual Administrator Dave,

A lot of local services will make the move to the cloud in the coming years. Right now, I could easily see businesses opting for a cloud based file sharing service for the bulk of the collaboration needs. I am not quite sure it is to the point yet where an entire file server could be ditched for the cloud, but it isn’t far away.

Cheers,

Paul Barnett
Director of Marketing
Virtual Administrator

]]> By: Dave Dempsey http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50659 Dave Dempsey Tue, 10 Nov 2009 18:53:32 +0000 http://www.mspmentor.net/?p=4781#comment-50659 Thanks for the feedback. I've been testing Dropbox (http://getdropbox.com) here for my own selfish in-house needs. It is cloud-based storage with a syncing feature, web access, and even an iPhone ap to access your files. You can also make files public and send public links to access them. I will also check out box.net, thanks for the suggestion! In the past few weeks, I've been wondering if you could even replace the need for a file server or on-site storage and backups for small/simple businesses by using one of these cloud-based storage services. Thanks again! -Dave Thanks for the feedback. I’ve been testing Dropbox (http://getdropbox.com) here for my own selfish in-house needs. It is cloud-based storage with a syncing feature, web access, and even an iPhone ap to access your files. You can also make files public and send public links to access them. I will also check out box.net, thanks for the suggestion!

In the past few weeks, I’ve been wondering if you could even replace the need for a file server or on-site storage and backups for small/simple businesses by using one of these cloud-based storage services.

Thanks again!

-Dave

]]> By: Joe Panettieri http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50656 Joe Panettieri Tue, 10 Nov 2009 16:30:39 +0000 http://www.mspmentor.net/?p=4781#comment-50656 Rich, Paul: Sorry for my belated reply. I'm over in Europe and spending most of my waking hours focused on a Cisco conference. I think as long as readers disclose their affiliation and don't pitch their products to death it's A-OK to recommend specific products and services. Thanks so much for the great blog contribution. Obviously, you've caught readers' attention. -jp Rich, Paul: Sorry for my belated reply. I’m over in Europe and spending most of my waking hours focused on a Cisco conference. I think as long as readers disclose their affiliation and don’t pitch their products to death it’s A-OK to recommend specific products and services.

Thanks so much for the great blog contribution. Obviously, you’ve caught readers’ attention.
-jp

]]> By: Paul Barnett http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50655 Paul Barnett Tue, 10 Nov 2009 14:23:53 +0000 http://www.mspmentor.net/?p=4781#comment-50655 Dave, We are big fans of Box.net. We use this service with our own end users at network depot. We also have a special deal worked out with them for our reseller clients at Virtual Administrator. I don't want to appear to be shucking our wares here, but Box.net has a great service. You should at least check them out. I think you will agree. Cheers, Paul Barnett Director of Marketing Virtual Administrator Dave,

We are big fans of Box.net. We use this service with our own end users at network depot. We also have a special deal worked out with them for our reseller clients at Virtual Administrator.

I don’t want to appear to be shucking our wares here, but Box.net has a great service. You should at least check them out. I think you will agree.

Cheers,

Paul Barnett
Director of Marketing
Virtual Administrator

]]> By: Rich Forsen http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50654 Rich Forsen Tue, 10 Nov 2009 14:20:21 +0000 http://www.mspmentor.net/?p=4781#comment-50654 Joe, what is the phrasing you normally use when vendors post "soft ads" in comment sections? I'll be clear, I'm with VirtualAdministrator.com, as is Paul Barnett. We have our own answers to these 10 recurring revenue methods and are happy to discuss them at length. We just didn't want to do so in the public, educational forum. We respect the intenion behind MSP Mentor's guest blogging opportunities, and will continue to endeavor to provide educational and provocative content. Rich Forsen http://wwww.virtualadministrator.com Joe, what is the phrasing you normally use when vendors post “soft ads” in comment sections?

I’ll be clear, I’m with VirtualAdministrator.com, as is Paul Barnett. We have our own answers to these 10 recurring revenue methods and are happy to discuss them at length.

We just didn’t want to do so in the public, educational forum. We respect the intenion behind MSP Mentor’s guest blogging opportunities, and will continue to endeavor to provide educational and provocative content.

Rich Forsen
http://wwww.virtualadministrator.com

]]> By: Paul Barnett http://www.mspmentor.net/2009/11/09/10-ways-to-generate-recurring-revenue/comment-page-1/#comment-50653 Paul Barnett Tue, 10 Nov 2009 14:20:18 +0000 http://www.mspmentor.net/?p=4781#comment-50653 Ralph, In response to your question concerning number ten, we use ConnectWise to manage our warranties/renewals. In ConnectWise, you can set up a configuration for each item you sell a customer with warranty/license expiration dates. We configure it to start emailing our sales team thirty days prior to the expiration. The systems notifies our sales team that a renewal needs to be made. I am sure the other PSA's out there have similar features. Cheers, Paul Barnett Director of Marketing Virtual Administrator Ralph,

In response to your question concerning number ten, we use ConnectWise to manage our warranties/renewals. In ConnectWise, you can set up a configuration for each item you sell a customer with warranty/license expiration dates. We configure it to start emailing our sales team thirty days prior to the expiration. The systems notifies our sales team that a renewal needs to be made.

I am sure the other PSA’s out there have similar features.

Cheers,

Paul Barnett
Director of Marketing
Virtual Administrator

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