The rumors are false. LabTech Software, an IT management tool provider in Ohio, has not been acquired. Here’s what I know — or what I think I know.
Back at the SMB Nation conference (Oct. 2-4, Las Vegas), rumors surfaced that LabTech had agreed to be acquired by an MSP software provider. We didn’t report specifics about the rumors because the sources were vague about terms of the alleged deal. But the takeover rumors continued in recent days, with several additional sources leaving me voice mails.
I’m finally comfortable enough to report the following: I’ve stumbled across some clear indications that LabTech has not been acquired, and is instead pursuing strong industry partnerships.
LabTech specializes in Windows network management and monitoring, with time sheets and ticketing capabilities.
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Posted In: Mergers & Acquisions | MSP Mentor | On Premise | Professional Services Automation (PSA) | Remote Monitoring & Management Software | Software as a Service and Hardware as a Service
Tags: LabTech Software | managed services acquisitions | MSP acquisitions | SMB Nation
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LabTech is a great RMM tool! I can see why they “could” be an acquisition target at some point. The LT console is superior to many others so you all should take a look and compare.
Real Time Data Service (RTDS)www.myrealdata.com is the first LabTech accredited NOC providing support from our facility in New Delhi India. We provide RMM, help desk and hosting of the LT 2.5 console platform. We love LabTech and use it to monitor all of the RTDS infrastructure as well which includes nearly 100 servers alone.
Go LabTech!
Thanks, Jim
James: Thanks for providing more perspective on LabTech. We’ll be watching the company closely in the months ahead. Please also keep us updated on Real Time Data Service.
We’ve also received good feedback about LabTech from mutual partners we share. The LabTech team used CommitCRM’s API to develop a nice plug-in that lets LabTech’s users sync data (customers, tickets/alerts, assets/devices, etc.) with CommitCRM. This integration provides MSPs with a nicely integrated solution to manage their MSP/RMM and PSA needs.
Joe, I think you will find some interesting developments coming soon from LabTech.
As for RTDS, we are experiencing a good mix of MSP NOC and general hosting support services. Most everything will eventually move to the Cloud and will continue to require RMM support regardless. RTDS is helping bridge the gap now using the LT platform to evaluate and monitor local infrastructures which we eventually migrate to a hosted environment for our clients saving them money and providing the ongoing 24×7 support.
Thanks for asking. Jim
Labtech is amazing software. It is just that.
John: Are you a Labtech customer? Employee? Please let us know how you’re affiliated with the company and thanks for reading MSPmentor.
-jp
Joe,
John is an employee at Nemsys LLC, an IT Managed Service Provider out of Toledo, Ohio, and of which where LabTech was born out of and shares an office with.
The big thing to look forward to with LabTech, is as you said, in their pursuit of strong industry partnerships, and what will come of that. Things are certainly looking up for LabTech as James stated, and there’s a strong team behind the company and software to help continue its’ push into the market.
- Steve
Steve: Thanks for the background info. We leave the comments area open to ensure readers can easily share their thoughts. But we always strive for disclosure in terms of a reader’s employment or vested interest in a topic. Thanks again.
-jp