Comments on: Do Start-Up MSPs Prefer SaaS and Hosted Options? http://www.mspmentor.net/2009/09/02/do-start-up-msps-prefer-saas-and-hosted-options/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 18:25:29 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mark Geschke http://www.mspmentor.net/2009/09/02/do-start-up-msps-prefer-saas-and-hosted-options/comment-page-1/#comment-49915 Mark Geschke Mon, 07 Sep 2009 05:49:31 +0000 http://www.mspmentor.net/?p=3761#comment-49915 At our company there is another reason for rather keeping the software on-premise (at least for now), and that is the ability to have direct access to all the data that has been collected trough the management platform and to be able to integrate this into additional value-add solutions for customers and technicians not currently provided by the RMM/PSA tool vendor. As the RMM/PSA tools mature, we continuously evaluate what new functionality the tools bring us and what we need to develop on top of the platform to provide a rounded solution to our customers. This gives us an even better opportunity to compete against other MSPs using similar tools Cheers Mark Geschke Space Age Technologies At our company there is another reason for rather keeping the software on-premise (at least for now), and that is the ability to have direct access to all the data that has been collected trough the management platform and to be able to integrate this into additional value-add solutions for customers and technicians not currently provided by the RMM/PSA tool vendor. As the RMM/PSA tools mature, we continuously evaluate what new functionality the tools bring us and what we need to develop on top of the platform to provide a rounded solution to our customers. This gives us an even better opportunity to compete against other MSPs using similar tools
Cheers
Mark Geschke
Space Age Technologies

]]> By: Joe Panettieri http://www.mspmentor.net/2009/09/02/do-start-up-msps-prefer-saas-and-hosted-options/comment-page-1/#comment-49882 Joe Panettieri Thu, 03 Sep 2009 13:10:33 +0000 http://www.mspmentor.net/?p=3761#comment-49882 Brian, Brendan: My inbox is filled with about a dozen emails from MSPs who say they'd stick with on-premise because they ultimately want to be responsible for keeping the lights on. I realize there's no "one size fits all" answer, though. Brian, Brendan: My inbox is filled with about a dozen emails from MSPs who say they’d stick with on-premise because they ultimately want to be responsible for keeping the lights on.

I realize there’s no “one size fits all” answer, though.

]]> By: Brendan Cosgrove http://www.mspmentor.net/2009/09/02/do-start-up-msps-prefer-saas-and-hosted-options/comment-page-1/#comment-49876 Brendan Cosgrove Wed, 02 Sep 2009 21:33:13 +0000 http://www.mspmentor.net/?p=3761#comment-49876 It seems like startup MSP's choosing SaaS is a no-brainer. No upfront capital expenditures are a nice thing, but I think the days when a MSP would "grow" into a on-premise version are waning. The reality is that being able to focus on service delivery and not infrastructure upkeep is finally sinking in with MSPs. Perhaps we'll all say one day: "Once you go SaaS you never go back." It seems like startup MSP’s choosing SaaS is a no-brainer. No upfront capital expenditures are a nice thing, but I think the days when a MSP would “grow” into a on-premise version are waning. The reality is that being able to focus on service delivery and not infrastructure upkeep is finally sinking in with MSPs.

Perhaps we’ll all say one day: “Once you go SaaS you never go back.”

]]> By: Brian de Haaff http://www.mspmentor.net/2009/09/02/do-start-up-msps-prefer-saas-and-hosted-options/comment-page-1/#comment-49874 Brian de Haaff Wed, 02 Sep 2009 18:21:23 +0000 http://www.mspmentor.net/?p=3761#comment-49874 But of course. Using software-as-a-service means: 1. No complex software to install (and upgrade) 2. No new servers to buy/operate 3. Cost savings are passed on directly to the MSP (e.g. our SaaS service is $1 per device per month) Ultimately, SaaS allows even IT experts (MSPs) to focus on what they do best -- deliver great service to their customers. Brian de Haaff CEO Paglo But of course. Using software-as-a-service means:

1. No complex software to install (and upgrade)
2. No new servers to buy/operate
3. Cost savings are passed on directly to the MSP (e.g. our SaaS service is $1 per device per month)

Ultimately, SaaS allows even IT experts (MSPs) to focus on what they do best — deliver great service to their customers.

Brian de Haaff
CEO
Paglo

]]>