Comments on: New MSPs: Do You Want SaaS or On-premise? http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/ Managed Services Blog for Top Managed Service Providers Sun, 21 Mar 2010 23:05:27 +0000 http://wordpress.org/?v=abc hourly 1 By: Ken Vanderweel http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/comment-page-1/#comment-49776 Ken Vanderweel Mon, 24 Aug 2009 19:26:57 +0000 http://www.mspmentor.net/?p=3641#comment-49776 A couple of points in Jason’s first comment have really stirred my curiosity. Jason said, “The great thing happening now, is that when you are ready to break out from the SaaS model and bring everything in house (it usually ends up being cheaper in the long run), then just about everyone has a migration path to help you move your data over intact.” Point 1. Jason said, “break out from the SaaS model and bring everything in house” When and or why would somebody want to break out from the SaaS model and bring everything in house? Point 2. Jason said, “it usually ends up cheaper in the long run” How does it (assuming ‘it’ is ‘in house’) end up cheaper in the long run? A couple of points in Jason’s first comment have really stirred my curiosity.

Jason said, “The great thing happening now, is that when you are ready to break out from the SaaS model and bring everything in house (it usually ends up being cheaper in the long run), then just about everyone has a migration path to help you move your data over intact.”

Point 1. Jason said, “break out from the SaaS model and bring everything in house”

When and or why would somebody want to break out from the SaaS model and bring everything in house?

Point 2. Jason said, “it usually ends up cheaper in the long run”

How does it (assuming ‘it’ is ‘in house’) end up cheaper in the long run?

]]> By: Mark Bebout http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/comment-page-1/#comment-49775 Mark Bebout Mon, 24 Aug 2009 17:00:51 +0000 http://www.mspmentor.net/?p=3641#comment-49775 If we had it to do all over again, it would defiantly be SaaS/hosted for us. Not only do you gain the financial and workload benefits that come with the hosted model, but it also allows you to focus more time, energy and money on sales rather than your own infrastructure. As most startup MSP’s can attest to, anything that you can do to maximize your time doing sales is likely a good idea. If we had it to do all over again, it would defiantly be SaaS/hosted for us. Not only do you gain the financial and workload benefits that come with the hosted model, but it also allows you to focus more time, energy and money on sales rather than your own infrastructure. As most startup MSP’s can attest to, anything that you can do to maximize your time doing sales is likely a good idea.

]]> By: Kamlesh http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/comment-page-1/#comment-49758 Kamlesh Sat, 22 Aug 2009 07:33:56 +0000 http://www.mspmentor.net/?p=3641#comment-49758 We are using SaaS model for last few years & used services from various vendors. Eventually it becomes nightmare for us to handle multiple ISVs. So started looking for SaaS aggregator. From last few months we are with Jamcracker. Take a look at Saascatalog looks very impressive. We are using SaaS model for last few years & used services from various vendors. Eventually it becomes nightmare for us to handle multiple ISVs. So started looking for SaaS aggregator. From last few months we are with Jamcracker. Take a look at Saascatalog looks very impressive.

]]> By: Tim Hull http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/comment-page-1/#comment-49756 Tim Hull Sat, 22 Aug 2009 03:52:16 +0000 http://www.mspmentor.net/?p=3641#comment-49756 I am part of a small "from scratch" company just getting off the ground. We have chosen to have our tools hosted by someone else. RMM, PSA, Hosted Exhange/Sharepoint, etc. We felt that we needed to be able to focus on selling a working product, and sometimed it is easier to have someone else make sure it is running correctly and efficiently. I am part of a small “from scratch” company just getting off the ground. We have chosen to have our tools hosted by someone else. RMM, PSA, Hosted Exhange/Sharepoint, etc. We felt that we needed to be able to focus on selling a working product, and sometimed it is easier to have someone else make sure it is running correctly and efficiently.

]]> By: Jon Kalaugher http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/comment-page-1/#comment-49748 Jon Kalaugher Fri, 21 Aug 2009 20:54:11 +0000 http://www.mspmentor.net/?p=3641#comment-49748 A great question and one that should also be extended to existing service providers who are considering offering managed services to their clients. I agree with Jason. A start up (or existing service provider) who wishes to explore the managed services opportunity should start with a SaaS based “pay as you use” service that fully supports a migration to an onsite solution once (and IF!) critical mass is achieved. It is (in my opinion) a bold move to sink a large amount of capital, that could be better redirected into marketing and sales activities, into a onsite MSP platform with a bulk license purchase. Disclaimer – I am the CEO of Naverisk and this been architected to support this low risk approach to offering managed services.  Jon Kalaugher CEO www.Naverisk.com A great question and one that should also be extended to existing service providers who are considering offering managed services to their clients.

I agree with Jason.

A start up (or existing service provider) who wishes to explore the managed services opportunity should start with a SaaS based “pay as you use” service that fully supports a migration to an onsite solution once (and IF!) critical mass is achieved.

It is (in my opinion) a bold move to sink a large amount of capital, that could be better redirected into marketing and sales activities, into a onsite MSP platform with a bulk license purchase.

Disclaimer – I am the CEO of Naverisk and this been architected to support this low risk approach to offering managed services. 

Jon Kalaugher
CEO
http://www.Naverisk.com

]]> By: Joe Panettieri http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/comment-page-1/#comment-49744 Joe Panettieri Fri, 21 Aug 2009 16:49:26 +0000 http://www.mspmentor.net/?p=3641#comment-49744 Thanks for your two cents, Jason. I'll be watching the poll over the next week to see how reader feedback trends. Thanks for your two cents, Jason. I’ll be watching the poll over the next week to see how reader feedback trends.

]]> By: Jason Tierney http://www.mspmentor.net/2009/08/21/new-msps-do-you-want-saas-or-on-premise/comment-page-1/#comment-49737 Jason Tierney Fri, 21 Aug 2009 14:04:48 +0000 http://www.mspmentor.net/?p=3641#comment-49737 Being the exact opposite of what we did (and do), I would absolutely go cloud-based. The capital costs involved with building out a reliable infrastructure and purchasing licenses for "what my business plan says I will need in one year" (forget reality for a moment because Kaseya is cheaper in bulk) and you can easily spend 50-60k - and that is a LOT of money for a startup to invest all at once, before they can ever bill a customer. From a cloud perspective, you can pay as you go and get started for less than $1000/month when all is said and done. The great thing happening now, is that when you are ready to break out from the SaaS model and bring everything in house (it usually ends up being cheaper in the long run), then just about everyone has a migration path to help you move your data over intact. You can also make the move one step at a time. Get your PSA moved first, then your RMM (or vice-versa) allowing you to break-up that expense over time while maintaining the ability to provide services and bill clients. Just my two cents, Jason Being the exact opposite of what we did (and do), I would absolutely go cloud-based. The capital costs involved with building out a reliable infrastructure and purchasing licenses for “what my business plan says I will need in one year” (forget reality for a moment because Kaseya is cheaper in bulk) and you can easily spend 50-60k – and that is a LOT of money for a startup to invest all at once, before they can ever bill a customer. From a cloud perspective, you can pay as you go and get started for less than $1000/month when all is said and done.

The great thing happening now, is that when you are ready to break out from the SaaS model and bring everything in house (it usually ends up being cheaper in the long run), then just about everyone has a migration path to help you move your data over intact. You can also make the move one step at a time. Get your PSA moved first, then your RMM (or vice-versa) allowing you to break-up that expense over time while maintaining the ability to provide services and bill clients.

Just my two cents,
Jason

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