Comments on: The MSP Industry’s Dirty Little Secret http://www.mspmentor.net/2009/08/07/the-msp-industrys-dirty-little-secret/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 15:37:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joe Panettieri http://www.mspmentor.net/2009/08/07/the-msp-industrys-dirty-little-secret/comment-page-1/#comment-49806 Joe Panettieri Thu, 27 Aug 2009 14:22:10 +0000 http://www.mspmentor.net/?p=3457#comment-49806 Tony: Thanks for the update on CoreConnex. I'd welcome a deeper briefing when you have time, joe [at] ninelivesmediainc.com Tony: Thanks for the update on CoreConnex. I’d welcome a deeper briefing when you have time, joe [at] ninelivesmediainc.com

]]> By: Tony Lael http://www.mspmentor.net/2009/08/07/the-msp-industrys-dirty-little-secret/comment-page-1/#comment-49799 Tony Lael Wed, 26 Aug 2009 20:40:30 +0000 http://www.mspmentor.net/?p=3457#comment-49799 This is an interesting thread Joe. Glad MSP Mentor is keeping an eye on this type of information. As of July this year, we have seen an average increase in the number of users (Emaployees and Contractors) of our existing ConnexIT psa (http://www.coreconnex.com/products/connexit) customers go up by at least 3 per company over the same time last year. This means that MSPs using our system are seeing a need to have more resources engaged with clients. A good sign for the industry. Tony Lael CoreConnex Business Systems for IT Service Companies This is an interesting thread Joe. Glad MSP Mentor is keeping an eye on this type of information.

As of July this year, we have seen an average increase in the number of users (Emaployees and Contractors) of our existing ConnexIT psa (http://www.coreconnex.com/products/connexit) customers go up by at least 3 per company over the same time last year. This means that MSPs using our system are seeing a need to have more resources engaged with clients. A good sign for the industry.

Tony Lael
CoreConnex
Business Systems for IT Service Companies

]]> By: Joe Panettieri http://www.mspmentor.net/2009/08/07/the-msp-industrys-dirty-little-secret/comment-page-1/#comment-49567 Joe Panettieri Fri, 07 Aug 2009 13:56:09 +0000 http://www.mspmentor.net/?p=3457#comment-49567 Chris: Thanks for offering some deeper perspective. I agree: This is a good business to be in. And generally speaking, MSPs are healthier than old-line product resellers. But MSPmentor continues to work very, very hard not to "hype" the managed services industry. Our site is meant to provide an accurate snapshot of the MSP industry's health. And right now, some MSPs aren't healthy. Chris: Thanks for offering some deeper perspective. I agree: This is a good business to be in. And generally speaking, MSPs are healthier than old-line product resellers.

But MSPmentor continues to work very, very hard not to “hype” the managed services industry. Our site is meant to provide an accurate snapshot of the MSP industry’s health. And right now, some MSPs aren’t healthy.

]]> By: chris.martin@hounddogiseasy.com http://www.mspmentor.net/2009/08/07/the-msp-industrys-dirty-little-secret/comment-page-1/#comment-49566 chris.martin@hounddogiseasy.com Fri, 07 Aug 2009 13:42:18 +0000 http://www.mspmentor.net/?p=3457#comment-49566 Joe. I've spent the last week calling our customers here in the UK following our acquisition by GFI - answering customer questions and assisting with sales as trials of our software have gone through the roof. So i've had a great opportunity to speak to many HoundDog/GFI Max Customers and I have to say, I've been very surprised at how many IT Support Co's/MSP's are reporting business has never been busier. Perhaps, being in the 'outsourcing' business in a recesion is not such a bad place to be. Chris Martin GFI Software GFIMax (HoundDog Technology)- Easy, Affordable Tools for IT Support Joe.

I’ve spent the last week calling our customers here in the UK following our acquisition by GFI – answering customer questions and assisting with sales as trials of our software have gone through the roof.

So i’ve had a great opportunity to speak to many HoundDog/GFI Max Customers and I have to say, I’ve been very surprised at how many IT Support Co’s/MSP’s are reporting business has never been busier.

Perhaps, being in the ‘outsourcing’ business in a recesion is not such a bad place to be.

Chris Martin
GFI Software
GFIMax (HoundDog Technology)- Easy, Affordable Tools for IT Support

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