Comments on: Autotask Launches Managed Services Peer Groups http://www.mspmentor.net/2009/06/19/autotask-launches-managed-services-peer-groups/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 18:25:29 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joe Panettieri http://www.mspmentor.net/2009/06/19/autotask-launches-managed-services-peer-groups/comment-page-1/#comment-48555 Joe Panettieri Wed, 24 Jun 2009 21:43:59 +0000 http://www.mspmentor.net/?p=2797#comment-48555 Bob: Thanks for offering your perspective. I do believe that Autotask and other software providers have the right motivation for helping to form these peer groups. But I also appreciate the fact that you (and other software companies) concede this isn't a completely altruistic move. There was a pretty interesting comment string on this blog entry... but a poorly trained technician (me...) accidentally deleted some of our comment archive on Saturday. I apologize to our readers because it was a great conversation. One of the comments was a recap of my conversation with Larry Schulze, president of Taylor Business Group. His thoughts gave me a few podcast ideas. Stay tuned. Bob: Thanks for offering your perspective. I do believe that Autotask and other software providers have the right motivation for helping to form these peer groups. But I also appreciate the fact that you (and other software companies) concede this isn’t a completely altruistic move.

There was a pretty interesting comment string on this blog entry… but a poorly trained technician (me…) accidentally deleted some of our comment archive on Saturday. I apologize to our readers because it was a great conversation.

One of the comments was a recap of my conversation with Larry Schulze, president of Taylor Business Group. His thoughts gave me a few podcast ideas. Stay tuned.

]]> By: bob vogel http://www.mspmentor.net/2009/06/19/autotask-launches-managed-services-peer-groups/comment-page-1/#comment-48554 bob vogel Wed, 24 Jun 2009 21:08:29 +0000 http://www.mspmentor.net/?p=2797#comment-48554 Joe -- This is less about vendors using peer groups to try to win new business, and more of a concerted effort on the part of all of us to help our customers be better business people. The channel is built largely by entrepreneurs who have a lot of technical expertise, and little formal business training or acumen. As they grow, they hit the wall. And even if they are not interested in growth, as they hit tough economic times, they need more help than ever. I won't say this is completely altruistic on our parts. As vendors and partners to this community, our health and prosperity is dependent on theirs. When they grow, we grow with them. When they shrink or die, we lose a customer or partner. Busines peer groups -- more critically than product user groups -- are proven mechanisms for helping businesses to succeed, and gain a bunch of support in the process. That's why we're promoting them to our customers... whether they chose to join the exclusive Autotask Business Improvement Groups to be with other Autotask customers, or join a group of other peers. Joe — This is less about vendors using peer groups to try to win new business, and more of a concerted effort on the part of all of us to help our customers be better business people.

The channel is built largely by entrepreneurs who have a lot of technical expertise, and little formal business training or acumen. As they grow, they hit the wall. And even if they are not interested in growth, as they hit tough economic times, they need more help than ever.

I won’t say this is completely altruistic on our parts. As vendors and partners to this community, our health and prosperity is dependent on theirs. When they grow, we grow with them. When they shrink or die, we lose a customer or partner.

Busines peer groups — more critically than product user groups — are proven mechanisms for helping businesses to succeed, and gain a bunch of support in the process. That’s why we’re promoting them to our customers… whether they chose to join the exclusive Autotask Business Improvement Groups to be with other Autotask customers, or join a group of other peers.

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