Comments on: Kaseya 6: Blending On-premise with SaaS

By: Joe Panettieri

Joe Panettieri — Thu, 21 Oct 2010 01:29:24 +0000

Warren, Thanks for taking the time to post a comment. But can you clarify your thoughts a bit? Are you basically stating that you think Kaseya and won’t treat its SaaS partners well? If so, what makes you think that?
-jp

By: Warren Hino

Warren Hino — Wed, 20 Oct 2010 08:08:54 +0000

After reading this blog, I have known about Kaseya 6: Blending On-premise with SaaS.Kaseya’s launch of its first software as a service (SaaS) through Ingram Micro gave some smaller resellers a nasty surprise.When a software vendor releases its products as a service it will have a major impact on the market because the vendor can define how the service is consumed by the customer – and how much they pay for it.So resellers who have bought software and used it to roll out a range of services – in Kaseya’s case, splitting managed service into tiers – all of a sudden find the vendor selling the service directly at a price below their cost price.While Kaseya may want its resellers to use its licences in only one manner, its SaaS can effectively help the vendor enforce that particular usage.
Regards,
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By: Joe Panettieri

Joe Panettieri — Wed, 03 Jun 2009 19:07:00 +0000

Update: Kaseya officially announced Kaseya 6 on June 2, 2009. You'll find the press release here. Slated to ship Q3, 2009.

By: Joe Panettieri

Joe Panettieri — Thu, 28 May 2009 21:20:48 +0000

Brian: Stay tuned. I just saw a preview of the Kaseya SaaS platform today… Blog to follow…

By: Brian de Haaff

Brian de Haaff — Thu, 28 May 2009 16:58:35 +0000

This is terrific news, Joe. They are “preparing a Software as a Service (SaaS) strategy.” Here is the bit that does not make sense though, why is it that only a select group of MSPs would value from a SaaS offering and the associated benefits:

- No servers to deploy
- No software to update
- A fraction of the price to buy (and month-to-month payments)

Our MSP customers are of all shapes and sizes and they understand that on-premise software is an anchor around your throat when you are building a services business.

I will make this offer to you and any of your readers, call us and we will be happy to put you in touch with tons of MSPs who have thrown out legacy on-premise software for Paglo IT Management SaaS.

Brian de Haaff
CEO
Paglo
650.858.3120

By: Joe Panettieri

Joe Panettieri — Thu, 28 May 2009 15:55:47 +0000

Bob: Thanks for your perspective. I do think certain on premise companies (MSFT, MSFT, and MSFT come to mind…) will be very successful in the cloud/SaaS world. But you’re right: Balancing sales, revenue and development models isn’t easy for many software companies that want to offer both SaaS and on-premise.

Kaseya President Mark Sutherland is demonstrating Kaseya 6 right now at the conference. I’m in the session and may offer some more Kaseya 6 thoughts later today. Broader conference coverage also will continue.

By: Bob Lawson

Bob Lawson — Thu, 28 May 2009 14:49:41 +0000

Kaseya’s strategy is interesting. Having worked with On Premise organisations that have tried to build a blended On-Premise/SaaS strategy I think that there are too many commercial and organisational barriers for this to work. The organisation needs to make a choice – SaaS or on Premise as their core strategy – they cant have equal billing. My guess is that Kaseya will pay lip service to SaaS but their heart (and their focus for their roadmap) will be on premise – where their heritage is.