Comments on: Level Platforms: No Sign of Managed Services Slowdown http://www.mspmentor.net/2009/04/07/level-platforms-no-sign-of-managed-services-slowdown/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 23:41:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joe Panettieri http://www.mspmentor.net/2009/04/07/level-platforms-no-sign-of-managed-services-slowdown/comment-page-1/#comment-46827 Joe Panettieri Wed, 08 Apr 2009 20:03:07 +0000 http://www.mspmentor.net/2009/04/07/level-platforms-no-sign-of-managed-services-slowdown/#comment-46827 Gary: Always good to get the additional perspective. Thanks for opening up a bit more about your financials. I know as the CEO of a privately held company you're not required to do so. Our readers appreciate the info. In recent days, I've spoken/traded email with ConnectWise CEO Arnie Bellini and N-able CEO Gavin Garbutt. Both of them reinforced an increasingly common message: The best MSPs are managing to grow in this economy, but that doesn't mean managed services lifts all boats... The other big challenge I have covering the MSP market: Most of the software providers are privately held, so there's no reality check involving net income, earnings per share, etc. Nimsoft is one of the rare privately held firms sharing financial data points in the MSP space. Generally speaking, I think the majority of MSP software providers are performing better than traditional IT software providers. But that's an educated guess based on my own experience speaking with industry sources. Gary: Always good to get the additional perspective. Thanks for opening up a bit more about your financials. I know as the CEO of a privately held company you’re not required to do so. Our readers appreciate the info.

In recent days, I’ve spoken/traded email with ConnectWise CEO Arnie Bellini and N-able CEO Gavin Garbutt. Both of them reinforced an increasingly common message: The best MSPs are managing to grow in this economy, but that doesn’t mean managed services lifts all boats…

The other big challenge I have covering the MSP market: Most of the software providers are privately held, so there’s no reality check involving net income, earnings per share, etc. Nimsoft is one of the rare privately held firms sharing financial data points in the MSP space.

Generally speaking, I think the majority of MSP software providers are performing better than traditional IT software providers. But that’s an educated guess based on my own experience speaking with industry sources.

]]> By: Gary Read http://www.mspmentor.net/2009/04/07/level-platforms-no-sign-of-managed-services-slowdown/comment-page-1/#comment-46826 Gary Read Wed, 08 Apr 2009 19:56:20 +0000 http://www.mspmentor.net/2009/04/07/level-platforms-no-sign-of-managed-services-slowdown/#comment-46826 Joe and Peter I need to clarify something because Nimsoft's business is much more diverse than that of Level Platforms. Our new bookings from MSPs was up 49% in Q1, and the number of new MSPs that we signed was up by 110%. Not quite as spectacular as the past and I absolutely agree that the MSP market is not immune from the economy - but I'm not sure that I agree with the comments that replacing an incumbent is more difficult because of the economy. The reason that we replace other, lower-end MSP monitoring platforms is normally because the MSP has hit the wall in terms of scalability and functionality and their customers are asking them to do more. "We're not normally the first monitoring solution an MSP will use, but we are the last". Joe and Peter
I need to clarify something because Nimsoft’s business is much more diverse than that of Level Platforms.

Our new bookings from MSPs was up 49% in Q1, and the number of new MSPs that we signed was up by 110%.

Not quite as spectacular as the past and I absolutely agree that the MSP market is not immune from the economy – but I’m not sure that I agree with the comments that replacing an incumbent is more difficult because of the economy.

The reason that we replace other, lower-end MSP monitoring platforms is normally because the MSP has hit the wall in terms of scalability and functionality and their customers are asking them to do more.

“We’re not normally the first monitoring solution an MSP will use, but we are the last”.

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