Comments on: How to Structure Your Managed Services Offering http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 21:29:28 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: CFake http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-55479 CFake Wed, 15 Sep 2010 00:56:41 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-55479 Cfeick... I have a pricing scheme for you. I've got some specialized services for you too. Meh ... shut'er down! Cfeick… I have a pricing scheme for you. I’ve got some specialized services for you too. Meh … shut’er down!

]]> By: cfeick http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-55305 cfeick Tue, 07 Sep 2010 00:18:32 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-55305 Hi James - I am in the process of putting together a pricing scheme for specialized services. Perhaps we can share ideas. I would also love to see you pricing scheme. cfeick@cognertia.com Hi James – I am in the process of putting together a pricing scheme for specialized services. Perhaps we can share ideas. I would also love to see you pricing scheme.

cfeick@cognertia.com

]]> By: Todd Hussey http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-54601 Todd Hussey Mon, 12 Jul 2010 21:18:17 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-54601 James, I'd love to see your pricing scheme. todd@toddhusseyconsulting.com James,
I’d love to see your pricing scheme.

todd@toddhusseyconsulting.com

]]> By: Joe Panettieri http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-54566 Joe Panettieri Sat, 10 Jul 2010 15:18:13 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-54566 James@5: I don't think managed services is a "new" concept anymore. In most regions across North America, I think we've moved onto second- and third-generation MSPs that have nailed pricing and are now looking to either (A) specialize or (B) add-on new services... Anirban@7: We'll try to publish that technician-to-device ratio in our next MSPmentor 100 survey (Oct-Dec 2010). In the meantime, check in with RMM (remote monitoring and management) software providers. They have plenty of stats on that. -jp James@5: I don’t think managed services is a “new” concept anymore. In most regions across North America, I think we’ve moved onto second- and third-generation MSPs that have nailed pricing and are now looking to either (A) specialize or (B) add-on new services…

Anirban@7: We’ll try to publish that technician-to-device ratio in our next MSPmentor 100 survey (Oct-Dec 2010). In the meantime, check in with RMM (remote monitoring and management) software providers. They have plenty of stats on that.
-jp

]]> By: Anirban http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-54549 Anirban Thu, 08 Jul 2010 19:48:00 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-54549 I would like to know is there any benchmark on devises to FTE ratio, i.e. the no. of devises that can be actively monitored & managed by a single technician? I would like to know is there any benchmark on devises to FTE ratio, i.e. the no. of devises that can be actively monitored & managed by a single technician?

]]> By: James Kennedy http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-49503 James Kennedy Sat, 01 Aug 2009 19:47:38 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-49503 One more thing, I would love to share my pricing scheme to anyone that want's to see it. Let's share ideas. I'm not sure myself if I have it priced right. I've created a in depth template that I've copywrited and am willing to share it with anyone. thanx! One more thing, I would love to share my pricing scheme to anyone that want’s to see it. Let’s share ideas. I’m not sure myself if I have it priced right. I’ve created a in depth template that I’ve copywrited and am willing to share it with anyone. thanx!

]]> By: James Kennedy http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-49502 James Kennedy Sat, 01 Aug 2009 19:43:19 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-49502 We all have to remember that Managed Services is a "new" concept in todays industries. I believe it's the "new" wave and we can see it happening now. Because is so new, it's going to take some time to establish those "true" prices. Remember when car insurance came about? Nobody knew exactly how to price car insurance for 17 year old vs. a 49 year old. But because those insurance companies "plunged" right into, 50 years later, there's no guess work. They've built over time "statistics" that allow them to price it right. We as MSP's are going to do the same it just takes time. We all have to remember that Managed Services is a “new” concept in todays industries. I believe it’s the “new” wave and we can see it happening now. Because is so new, it’s going to take some time to establish those “true” prices. Remember when car insurance came about? Nobody knew exactly how to price car insurance for 17 year old vs. a 49 year old. But because those insurance companies “plunged” right into, 50 years later, there’s no guess work. They’ve built over time “statistics” that allow them to price it right. We as MSP’s are going to do the same it just takes time.

]]> By: Juan http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-48558 Juan Wed, 24 Jun 2009 23:10:17 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-48558 Paul, I sent you my email contact so we can keep in touch. I'd like to ask you some other questions about a doubt I have. Please contact me. Regards. Paul,

I sent you my email contact so we can keep in touch. I’d like to ask you some other questions about a doubt I have.

Please contact me.

Regards.

]]> By: Paul Barnett http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-44782 Paul Barnett Wed, 04 Mar 2009 14:18:59 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-44782 Nothing is written in stone here. These are the general price ranges that we see others charging in the industry. It can vary from region to region. In metropolitan areas it tends to be higher and in smaller towns it will be lower. As I suggested in my post, do a market survey of your area and find out what your competition is charging and offering. This is vital. Just don’t be obsessive about it. I would suggest doing a thorough market survey once a year and leave it at that. This will help you set your strategy and pricing. Nothing is written in stone here. These are the general price ranges that we see others charging in the industry. It can vary from region to region. In metropolitan areas it tends to be higher and in smaller towns it will be lower. As I suggested in my post, do a market survey of your area and find out what your competition is charging and offering. This is vital. Just don’t be obsessive about it. I would suggest doing a thorough market survey once a year and leave it at that. This will help you set your strategy and pricing.

]]> By: Joe Panettieri http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/comment-page-1/#comment-44768 Joe Panettieri Wed, 04 Mar 2009 04:44:31 +0000 http://www.mspmentor.net/2009/03/03/how-to-structure-your-managed-services-offering/#comment-44768 Ditto. Some readers may not agree with your pricing suggestions but you've given plenty of people food for thought, Paul. Ditto. Some readers may not agree with your pricing suggestions but you’ve given plenty of people food for thought, Paul.

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