http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/ Managed Services & Cloud Services Blog for VARs & MSPs Tue, 14 Feb 2012 15:37:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/comment-page-1/#comment-35092 Jason Wed, 10 Dec 2008 17:03:27 +0000 http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/#comment-35092 Travis: Shoot me an email and I will send you an up to date listing. We work with each partner to build a custom territory that works for them - it is based on # of SMB's in each zip. Thanks. jcreally@theutilitycompany.com Travis: Shoot me an email and I will send you an up to date listing. We work with each partner to build a custom territory that works for them – it is based on # of SMB’s in each zip. Thanks.
jcreally@theutilitycompany.com

]]> http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/comment-page-1/#comment-35090 Travis Wed, 10 Dec 2008 16:46:32 +0000 http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/#comment-35090 is there a map of existing franchise locations and available zip codes? Also how many scquare miles does each franchise have under Its charter? is there a map of existing franchise locations and available zip codes? Also how many scquare miles does each franchise have under Its charter?

]]> http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/comment-page-1/#comment-35089 Joe panettieri Wed, 10 Dec 2008 16:43:30 +0000 http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/#comment-35089 mark: greetings from Boston. Our road trip continues here today. Thanks for the points of clarification above. Keep us posted as new franchisees emerge. mark: greetings from Boston. Our road trip continues here today. Thanks for the points of clarification above. Keep us posted as new franchisees emerge.

]]> http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/comment-page-1/#comment-35087 Mark Scott Wed, 10 Dec 2008 15:58:38 +0000 http://www.mspmentor.net/2008/12/10/managed-services-franchises-explained/#comment-35087 Joe/Amy - Sorry I missed you yesterday. As you witnessed, Ottawa is Snow Central as well as a hub for managed services. In terms of your overview on The Utility Company, I would add the following: 1 - Managed services franchising is an alternative model to the various "Do-it-Yourself" approaches which require an enormous amount of time and money to do properly - the tools are actually a small element of the cost. 2 - Our model provides our partners an MSPAlliance accredited NOC, including the helpdesk personnel resulting in a 95%+ remote remediation rate – the less onsite, the more profit and scalability. 3 – Sales and marketing, which remains the #1 challenge in the industry, is another key differentiator. Our marketing campaigns range from vertical markets to our monthly The Utility View newsletter that educates 10’s of thousands of SMBs on the benefits of remote technology services and utility computing. Our 1-866-My-Utility Per Minute live helpdesk provides our partners with a great new customer acquisition tool to introduce remote technology support first then managed services later. 4 – Partnering is another key strategy for any business targeting the SMB market. Our Powered By Utility program provides our franchises and master resellers with a complete toolkit to partner locally with vertical channels (like telecom and office equipment) to offer our menu of services to their customers. One final note – we recently added a master reseller option, which provides the same “business system” as our franchise model to market, sell and deliver remote managed IT services and utility computing (software-as-a-service, virtualization) to the SMB market. The difference is master resellers can co-brand and have the ability to invoice the customer directly…thx Joe/Amy – Sorry I missed you yesterday. As you witnessed, Ottawa is Snow Central as well as a hub for managed services. In terms of your overview on The Utility Company, I would add the following:
1 – Managed services franchising is an alternative model to the various “Do-it-Yourself” approaches which require an enormous amount of time and money to do properly – the tools are actually a small element of the cost.
2 – Our model provides our partners an MSPAlliance accredited NOC, including the helpdesk personnel resulting in a 95%+ remote remediation rate – the less onsite, the more profit and scalability.
3 – Sales and marketing, which remains the #1 challenge in the industry, is another key differentiator. Our marketing campaigns range from vertical markets to our monthly The Utility View newsletter that educates 10’s of thousands of SMBs on the benefits of remote technology services and utility computing. Our 1-866-My-Utility Per Minute live helpdesk provides our partners with a great new customer acquisition tool to introduce remote technology support first then managed services later.
4 – Partnering is another key strategy for any business targeting the SMB market. Our Powered By Utility program provides our franchises and master resellers with a complete toolkit to partner locally with vertical channels (like telecom and office equipment) to offer our menu of services to their customers.
One final note – we recently added a master reseller option, which provides the same “business system” as our franchise model to market, sell and deliver remote managed IT services and utility computing (software-as-a-service, virtualization) to the SMB market. The difference is master resellers can co-brand and have the ability to invoice the customer directly…thx

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